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Glynco FLETC Second Half Material
Questions and Correct Answers/ Latest
Update / Already Graded
Cooperative Controls
Ans: - Blue level on Use of Force Model
- Inmate's behavior controlled by normal correctional
supervision (communication)
Containment Techniques
Ans: - Green level on use of force model
- Issuing warnings, writing IR's, etc
- Inmate is noncompliant, but not physically
Keeping Conflicts from Escalating
Ans: 1. Intervene
2. Take responsibility for resolving the situation
3. Get both sides of the story
Listening
Ans: - Concentrate Closely
All rights reserved © 2025/ 2026 |
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- Communicate your attention
Communicating Your Attention
Ans: 1. Maintain eye contact
2. Attentive posture, positioning, and body language
3. Follow the speaker verbally
4. Use silence effectively
Attentive posture, positioning, and body language
Ans: - Sit or lean forward
- Keep still
- Be aware of the look on your face
Responding
Ans: - Paraphrasing (Content)
- Reflecting (Feelings)
Conditions Which Lead to Hostage Situations
Ans: 1. Crime in progress
2. Riot or mob action
All rights reserved © 2025/ 2026 |
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3. Inmate grievance
4. Individual action
How the BOP Neutralizes Hostage Situations
Ans: 1. Hostage Negotiations
2. Planned Assault
3. Use of Chemical Agents
4. Use of Marksman Fire
Survival Strategies for Hostages
Ans: 1. Accept your role as a hostage
2. Prepare for an extended hostage incident
3. Get as comfortable as appropriate and remove signs of your
office
4. Do not increase the stress level
5. Limit conversations with hostage-takers
6. Escape attempts
7. Emergency plans
8. Pay attention to details
9. Good listener
10. Stay in plain view of the hostage-takers
11. Develop a positive relationship with hostage -takers
All rights reserved © 2025/ 2026 |
Glynco FLETC Second Half Material
Questions and Correct Answers/ Latest
Update / Already Graded
Cooperative Controls
Ans: - Blue level on Use of Force Model
- Inmate's behavior controlled by normal correctional
supervision (communication)
Containment Techniques
Ans: - Green level on use of force model
- Issuing warnings, writing IR's, etc
- Inmate is noncompliant, but not physically
Keeping Conflicts from Escalating
Ans: 1. Intervene
2. Take responsibility for resolving the situation
3. Get both sides of the story
Listening
Ans: - Concentrate Closely
All rights reserved © 2025/ 2026 |
, Page |2
- Communicate your attention
Communicating Your Attention
Ans: 1. Maintain eye contact
2. Attentive posture, positioning, and body language
3. Follow the speaker verbally
4. Use silence effectively
Attentive posture, positioning, and body language
Ans: - Sit or lean forward
- Keep still
- Be aware of the look on your face
Responding
Ans: - Paraphrasing (Content)
- Reflecting (Feelings)
Conditions Which Lead to Hostage Situations
Ans: 1. Crime in progress
2. Riot or mob action
All rights reserved © 2025/ 2026 |
, Page |3
3. Inmate grievance
4. Individual action
How the BOP Neutralizes Hostage Situations
Ans: 1. Hostage Negotiations
2. Planned Assault
3. Use of Chemical Agents
4. Use of Marksman Fire
Survival Strategies for Hostages
Ans: 1. Accept your role as a hostage
2. Prepare for an extended hostage incident
3. Get as comfortable as appropriate and remove signs of your
office
4. Do not increase the stress level
5. Limit conversations with hostage-takers
6. Escape attempts
7. Emergency plans
8. Pay attention to details
9. Good listener
10. Stay in plain view of the hostage-takers
11. Develop a positive relationship with hostage -takers
All rights reserved © 2025/ 2026 |
