COBA CORE MGT 3540 EXAM 2025
QUESTIONS AND ANSWERS
Every business is managed through what three major functions?
a) accounting, finance, and marketing
b) engineering, finance, and operations management
c) accounting, purchasing, and human resources
d) accounting, engineering, and marketing
e) finance, marketing, and operations management - ANS e) finance, marketing, and
operations management
The finance function is responsible for:
a) sales, generating customer demand, and understanding customer wants and needs.
b) plans and coordinates all the resources needed to design, produce, and deliver the
merchandise to its various retail locations.
c) planning, coordinating, and controlling the resources needed to produce a company's
products and services.
d) managing cash flow, current assets, and capital investments.
e) efficiency and costs. - ANS d) managing cash flow, current assets, and capital investments.
At The GAP, which function plans and coordinates all the resources needed to design, produce,
and deliver the merchandise to its various retail locations?
a) engineering
b) human resources
c) marketing
d) operations management
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,e) purchasing - ANS d) operations management
Operations Management is responsible for increasing the organization's efficiency, which
means the company will be able to __________.
a) add to the engineering process
b) take for granted current operations
c) increase the number of positions under the manager's position
d) eliminate activities that do not add value
e) increasing purchasing opportunities - ANS d) eliminate activities that do not add value
Which of the following is not an input?
a) services
b) managers
c) buildings
d) technology
e) information - ANS a) services
Operations management is responsible for orchestrating all the resources needed to produce
the final product. This includes all of the following except
______________________________________.
a) managing cash flow
b) arranging schedules
c) managing inventory
d) controlling quality
e) designing work methods - ANS a) managing cash flow
What outsourcing functions does UPS provide for clients?
a) accounting and inventories
b) inventories and deliveries
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,c) accounting and deliveries
d) accounting and maintenance
e) deliveries and maintenance - ANS b) inventories and deliveries
An example of an operation that does not add value is ____________________________.
a) removing iron ore from the ground and shipping it to a steel mill
b) filling the underground gasoline tanks at a service station
c) making a wedding cake
d) moving components to a warehouse for storage until the factory needs them
e) moving luggage from a cab to the airport ticket counter - ANS d) moving components to a
warehouse for storage until the factory needs them
Which famous economist once suggested that, "The production problem has been solved."?
a) John Nash
b) Irving Fisher
c) John Kenneth Galbraith
d) Adam Smith
e) John Maynard Keynes - ANS c) John Kenneth Galbraith
In what area does General Motors earn its highest return on capital?
a) selling cars
b) selling logo merchandise
c) financing
d) selling racing engines
e) post-sales parts and service - ANS e) post-sales parts and service
What are companies that have low customer contact and are capital intensive; yet provide a
service, called?
a) pseudo-manufacturing organizations
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, b) quasi-manufacturing organizations
c) hierarchical manufacturing organizations
d) service factories
e) servifacturing organizations - ANS b) quasi-manufacturing organizations
What percentage of total non-farm jobs in the U.S. economy comes from service-producing
industries?
a) 20%
b) 50%
c) 60%
d) 80%
e) 95% - ANS d) 80%
Which of the following is not true with respect to strategic and tactical decisions?
a tactical decisions focus on more specific day-to-day decisions
b) tactical decisions determine the direction for strategic decisions
c) tactical decisions provide feedback to strategic decisions
d) tactical decisions are made more frequently and routinely
e) tactical decisions must be aligned with strategic decisions - ANS b) tactical decisions
determine the direction for strategic decisions
Which of the following is not primarily performed by the operation management function?
a) job design and work measurement
b) advertising strategy
c) location analysis
d) quality management
e) facility layout - ANS b) advertising strategy
Who wrote The Wealth of Nations in 1776, describing division of labor?
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QUESTIONS AND ANSWERS
Every business is managed through what three major functions?
a) accounting, finance, and marketing
b) engineering, finance, and operations management
c) accounting, purchasing, and human resources
d) accounting, engineering, and marketing
e) finance, marketing, and operations management - ANS e) finance, marketing, and
operations management
The finance function is responsible for:
a) sales, generating customer demand, and understanding customer wants and needs.
b) plans and coordinates all the resources needed to design, produce, and deliver the
merchandise to its various retail locations.
c) planning, coordinating, and controlling the resources needed to produce a company's
products and services.
d) managing cash flow, current assets, and capital investments.
e) efficiency and costs. - ANS d) managing cash flow, current assets, and capital investments.
At The GAP, which function plans and coordinates all the resources needed to design, produce,
and deliver the merchandise to its various retail locations?
a) engineering
b) human resources
c) marketing
d) operations management
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,e) purchasing - ANS d) operations management
Operations Management is responsible for increasing the organization's efficiency, which
means the company will be able to __________.
a) add to the engineering process
b) take for granted current operations
c) increase the number of positions under the manager's position
d) eliminate activities that do not add value
e) increasing purchasing opportunities - ANS d) eliminate activities that do not add value
Which of the following is not an input?
a) services
b) managers
c) buildings
d) technology
e) information - ANS a) services
Operations management is responsible for orchestrating all the resources needed to produce
the final product. This includes all of the following except
______________________________________.
a) managing cash flow
b) arranging schedules
c) managing inventory
d) controlling quality
e) designing work methods - ANS a) managing cash flow
What outsourcing functions does UPS provide for clients?
a) accounting and inventories
b) inventories and deliveries
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,c) accounting and deliveries
d) accounting and maintenance
e) deliveries and maintenance - ANS b) inventories and deliveries
An example of an operation that does not add value is ____________________________.
a) removing iron ore from the ground and shipping it to a steel mill
b) filling the underground gasoline tanks at a service station
c) making a wedding cake
d) moving components to a warehouse for storage until the factory needs them
e) moving luggage from a cab to the airport ticket counter - ANS d) moving components to a
warehouse for storage until the factory needs them
Which famous economist once suggested that, "The production problem has been solved."?
a) John Nash
b) Irving Fisher
c) John Kenneth Galbraith
d) Adam Smith
e) John Maynard Keynes - ANS c) John Kenneth Galbraith
In what area does General Motors earn its highest return on capital?
a) selling cars
b) selling logo merchandise
c) financing
d) selling racing engines
e) post-sales parts and service - ANS e) post-sales parts and service
What are companies that have low customer contact and are capital intensive; yet provide a
service, called?
a) pseudo-manufacturing organizations
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, b) quasi-manufacturing organizations
c) hierarchical manufacturing organizations
d) service factories
e) servifacturing organizations - ANS b) quasi-manufacturing organizations
What percentage of total non-farm jobs in the U.S. economy comes from service-producing
industries?
a) 20%
b) 50%
c) 60%
d) 80%
e) 95% - ANS d) 80%
Which of the following is not true with respect to strategic and tactical decisions?
a tactical decisions focus on more specific day-to-day decisions
b) tactical decisions determine the direction for strategic decisions
c) tactical decisions provide feedback to strategic decisions
d) tactical decisions are made more frequently and routinely
e) tactical decisions must be aligned with strategic decisions - ANS b) tactical decisions
determine the direction for strategic decisions
Which of the following is not primarily performed by the operation management function?
a) job design and work measurement
b) advertising strategy
c) location analysis
d) quality management
e) facility layout - ANS b) advertising strategy
Who wrote The Wealth of Nations in 1776, describing division of labor?
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