QUESTIONS AND ANSWERS
Which of the following is not a core topic of organizational behavior?
A) motivation
B) attitude development
C) conflict
D) resource allocation
E) work design - ANS resource allocation
On average, managers spend most of their time doing which managerial activity?
A) Traditional management
B) Communication
C) Human resource management
D) Networking
E) Systems - ANS Traditional management
On average, managers spend the least amount of time doing which managerial activity?
A) Traditional management
B) Communication
C) Human resource management
D) Networking
E) Systems - ANS Networking
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,Which behavioral science discipline is most focused on understanding individual behavior?
A) sociology
B) social psychology
C) psychology
D) anthropology
E) organizational behavior - ANS psychology
The subject of organizational culture has been most influenced by which behavioral science
discipline?
A) anthropology
B) psychology
C) social psychology
D) political science
E) corporate strategy - ANS anthropology
Raymond is completing a study on discrimination in which he has noted that saleswomen who
wear skirt suits make more sales than saleswomen who only wear pant suits. However,
Raymond determined that his findings only pertained to those industries in which the
purchasing decision maker is traditionally masculine. For example, the sales results were the
same for all women selling to medical office managers, a female dominated field. Raymond
used ________ variables to more accurately explain his results.
A) global
B) general
C) dependent
D) non-reactive
E) contingency - ANS contingency
Whereas ________ focuses on differences among people from different countries, ________
addresses differences among people within given countries.
A) workforce diversity; globalization
B) globalization; workforce diversity
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,C) culture; diversity
D) culturalization; workforce diversity
E) psychology; social psychology - ANS globalization; workforce diversity
________ influences employees' behavior so strongly that organizations have started
employing specific employees to preserve the status quo of the company.
A) Organizational culture
B) Socio-economic environment
C) Politics
D) Human resources
E) Social media - ANS Organizational culture
Which of the following is not an action characteristic of an organization in flux?
A) replacing temporary workers with permanent ones
B) reorganizing divisions
C) downsizing operations
D) subcontracting noncritical services and operations to other organizations
E) selling off poorly performing divisions - ANS replacing temporary workers with permanent
ones
Differences in characteristics such as personality, values, and beliefs form part of ________.
A) surface-level diversity
B) deep-level diversity
C) lateral-level diversity
D) organizational-level diversity
E) individual-level diversity - ANS deep-level diversity
Which of the following is not a consequence of discrimination for employers?
A) reduced productivity
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, B) workplace diversity
C) citizenship behavior
D) negative conflicts
E) increased turnover - ANS workplace diversity
Which is the best manner in which to deal with racial and ethnic diversity in the workplace?
A) Ignore the differences...we are all the same.
B) Implement policies which prohibit cultural conversations.
C) Create work groups which have members of all possible racial groups.
D) Hold an orientation in which team members can discuss their differences.
E) Force people to work with people with whom they are uncomfortable. - ANS Hold an
orientation in which team members can discuss their differences.
Which of the following is not a stereotype?
A) Older workers will tire more quickly than younger workers.
B) Women are too emotional to be police officers.
C) College professors are narcissistic.
D) Politicians are sleazy and dishonest.
E) People of Asian descent have dark hair. - ANS People of Asian descent have dark hair.
One issue that does seem to differ between men and women, especially when the employee
has preschool-age children, is ________.
A) preference for work schedules
B) willingness to conform
C) willingness to learn new skills
D) the ambition to excel
E) greater employee participation - ANS preference for work schedules
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