WALMART EXAM QUESTIONS AND
CORRECT ANSWERS
You're working with an experienced associate. He insists on doing the task a certain
way, but you know there's a more efficient approach. - Answer-Most: Tell him you'd like
to learn more about his approach. Explain that you have other ways to do the tasks that
have worked well in the past.
Least: Talk to your manager and suggest refresher training for all associates because
you notice people aren't performing the tasks correctly.
It's busy at the bakery counter, and a loyal customer/member stops you to chat. As he's
talking, you notice another customer/member nearby who needs help. - Answer-Most:
Interrupt to ask if there's anything you can help him with today.
Least: In order to keep him happy, allow him to continue his story until he is finished.
If contacted, how would your most recent supervisor rate your customer service skills
compared to others? - Answer-The very best
How long did you stay (or have been) with your most recent employer? - Answer-1-2
years
What is the longest amount of time you have stayed with one employer (i .e., one
organization)? (Treat military experience as one employer, and treat temporary
assignments as one employer.) - Answer-5-10 years
If contacted, how would your most recent supervisor at work rate your attendance
compared to others? - Answer-The very best
If contacted, how would your most recent supervisor rate the quality of your work
compared to others? - Answer-The very best
If contacted, how would your most recent supervisor rate your drive to become a top
performer compared to others? - Answer-Extremely high
If contacted, how would your most recent supervisor rate your performance compared
to others? - Answer-The very best
CORRECT ANSWERS
You're working with an experienced associate. He insists on doing the task a certain
way, but you know there's a more efficient approach. - Answer-Most: Tell him you'd like
to learn more about his approach. Explain that you have other ways to do the tasks that
have worked well in the past.
Least: Talk to your manager and suggest refresher training for all associates because
you notice people aren't performing the tasks correctly.
It's busy at the bakery counter, and a loyal customer/member stops you to chat. As he's
talking, you notice another customer/member nearby who needs help. - Answer-Most:
Interrupt to ask if there's anything you can help him with today.
Least: In order to keep him happy, allow him to continue his story until he is finished.
If contacted, how would your most recent supervisor rate your customer service skills
compared to others? - Answer-The very best
How long did you stay (or have been) with your most recent employer? - Answer-1-2
years
What is the longest amount of time you have stayed with one employer (i .e., one
organization)? (Treat military experience as one employer, and treat temporary
assignments as one employer.) - Answer-5-10 years
If contacted, how would your most recent supervisor at work rate your attendance
compared to others? - Answer-The very best
If contacted, how would your most recent supervisor rate the quality of your work
compared to others? - Answer-The very best
If contacted, how would your most recent supervisor rate your drive to become a top
performer compared to others? - Answer-Extremely high
If contacted, how would your most recent supervisor rate your performance compared
to others? - Answer-The very best
