CFI CBCA Assessing Management Exam
2026 Questions and Answers
Questions for Management - Answer -Microsoft Word Doc
Course Objectives - Answer -1. Structured Approach to Assessing Management
2. Management Attitudes
3. Assessing Strategy & Business Plan
4. Assessing Track Record
Course 1 Objectives - Answer -1. Why Assess Management
2. Why Use a Scorecard
3. Multi Criteria Analysis
4. How & Where to Find Quantitative and Qualitative Data
Why Should We Assess Management? - Answer --We have a tendency to focus on
financial issues rather than management issues
-Businesses often fail as a result of management weaknesses, compared to any
other single factor
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,-Management competence is a key driver of business results
-We can't just judge a business purely from financial management, the leadership
team has to execute the plan
Why Use a Scorecard? - Answer --Business performance should be measured from
the perspective of strategy implementation, in addition to financial results
-Organizations need a balanced set of financial and non-financial performance
measures and targets
-A balanced set of performance measures will ensure that the entire organization
participates in strategy implementation and should include:
Building Thing - Answer --Performance measured from perspective of strategy
implementation
-Financial Strategy Management Customer Financial and non-financial
performance measures and targets
-Financial ; Strategy ; Management ; Customer
Example Scorecard Measures:
Mission and strategy centered around... - Answer -Financial
Customers
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, Strategy
Management
Customers - Answer -• Reviews
• Net Promoter Score (NPS)
• News and media articles
Financial - Answer -• Sales growth
• Operating margin
• EPS
• ROCE/RONA
Strategy - Answer -• Detailed roadmap
• PEST analysis
• Performance levels
• Employee satisfaction
Management - Answer -• Planning
• Growth
• Risk
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
2026 Questions and Answers
Questions for Management - Answer -Microsoft Word Doc
Course Objectives - Answer -1. Structured Approach to Assessing Management
2. Management Attitudes
3. Assessing Strategy & Business Plan
4. Assessing Track Record
Course 1 Objectives - Answer -1. Why Assess Management
2. Why Use a Scorecard
3. Multi Criteria Analysis
4. How & Where to Find Quantitative and Qualitative Data
Why Should We Assess Management? - Answer --We have a tendency to focus on
financial issues rather than management issues
-Businesses often fail as a result of management weaknesses, compared to any
other single factor
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,-Management competence is a key driver of business results
-We can't just judge a business purely from financial management, the leadership
team has to execute the plan
Why Use a Scorecard? - Answer --Business performance should be measured from
the perspective of strategy implementation, in addition to financial results
-Organizations need a balanced set of financial and non-financial performance
measures and targets
-A balanced set of performance measures will ensure that the entire organization
participates in strategy implementation and should include:
Building Thing - Answer --Performance measured from perspective of strategy
implementation
-Financial Strategy Management Customer Financial and non-financial
performance measures and targets
-Financial ; Strategy ; Management ; Customer
Example Scorecard Measures:
Mission and strategy centered around... - Answer -Financial
Customers
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, Strategy
Management
Customers - Answer -• Reviews
• Net Promoter Score (NPS)
• News and media articles
Financial - Answer -• Sales growth
• Operating margin
• EPS
• ROCE/RONA
Strategy - Answer -• Detailed roadmap
• PEST analysis
• Performance levels
• Employee satisfaction
Management - Answer -• Planning
• Growth
• Risk
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
