MBA 745 FINAL EXAM
Five Principles of Lean - ANSWERS-1. Specify Value
2. Identify Value Streams
3. Create Flow
4. Leverage Pull
5. Seek Perfection
Primary Tools for Lean - ANSWERS-1. Value Stream Mapping
2. 7 Types of Waste
3. Kaizen Blitz Events
4. The 5S System
5. Changeover Reduction
6. Pareto Analysis
7. Poka Yoke
Primary Tools for Six Sigma - ANSWERS-1. Project Charter
2. Voice of Customer
3. Critical to Quality
4. Standard Deviation Analysis
5. Mistake Proofing
6. Statistical Process Control
7. Control Charts
,The most applicable definition for lean six sigma is - ANSWERS-
Three words used for marketing purposes by organizations that
provide lean or six sigma consulting and training services.
(Marketing Hype)
The scope for most A3 projects should be problems that can be solved
in - ANSWERS-90 to 120 days
Hold the problem solver accountable for status _______ and hold the
coach accountable for status ________. - ANSWERS-Yellow.... Red
7 Types of Waste - ANSWERS-Waiting
Defects
Motion
Overproduction
Movement/Transportation
Inventory
Poor Processing
Waiting - ANSWERS-Idle time created when products, materials,
people and equipment is not ready Ex. Cannot move forward without
approval
, Defects - ANSWERS-Errors in materials, products, services
information's, system, etc that reduce stakeholder satisfaction Ex.
Inaccurate inventory records
undocumented features - ANSWERS-Software Defects You can have
a defect by not doing something (ex - a missing piece of a diy patio
set)
Motion - ANSWERS-Physical activity by people that does not add
value - Reaching for tools, searching through files, walking to the
printer, driving, bending, etc.
Overproduction - ANSWERS-Generating more product, service or
information than is needed by the customer right now
Movement - ANSWERS-Transportation of products, tools, materials,
samples, documents, etc that does not add value
Inventory - ANSWERS-More products, materials or information than
the customer needs right now
Environmental Waste - ANSWERS-Unnecessary or excess use of
resources or a substance released to the air, water or land that could
harm human health or the environment. This includes -
- energy water or raw materials consumed in excess of what is needed
to meet customer needs
Five Principles of Lean - ANSWERS-1. Specify Value
2. Identify Value Streams
3. Create Flow
4. Leverage Pull
5. Seek Perfection
Primary Tools for Lean - ANSWERS-1. Value Stream Mapping
2. 7 Types of Waste
3. Kaizen Blitz Events
4. The 5S System
5. Changeover Reduction
6. Pareto Analysis
7. Poka Yoke
Primary Tools for Six Sigma - ANSWERS-1. Project Charter
2. Voice of Customer
3. Critical to Quality
4. Standard Deviation Analysis
5. Mistake Proofing
6. Statistical Process Control
7. Control Charts
,The most applicable definition for lean six sigma is - ANSWERS-
Three words used for marketing purposes by organizations that
provide lean or six sigma consulting and training services.
(Marketing Hype)
The scope for most A3 projects should be problems that can be solved
in - ANSWERS-90 to 120 days
Hold the problem solver accountable for status _______ and hold the
coach accountable for status ________. - ANSWERS-Yellow.... Red
7 Types of Waste - ANSWERS-Waiting
Defects
Motion
Overproduction
Movement/Transportation
Inventory
Poor Processing
Waiting - ANSWERS-Idle time created when products, materials,
people and equipment is not ready Ex. Cannot move forward without
approval
, Defects - ANSWERS-Errors in materials, products, services
information's, system, etc that reduce stakeholder satisfaction Ex.
Inaccurate inventory records
undocumented features - ANSWERS-Software Defects You can have
a defect by not doing something (ex - a missing piece of a diy patio
set)
Motion - ANSWERS-Physical activity by people that does not add
value - Reaching for tools, searching through files, walking to the
printer, driving, bending, etc.
Overproduction - ANSWERS-Generating more product, service or
information than is needed by the customer right now
Movement - ANSWERS-Transportation of products, tools, materials,
samples, documents, etc that does not add value
Inventory - ANSWERS-More products, materials or information than
the customer needs right now
Environmental Waste - ANSWERS-Unnecessary or excess use of
resources or a substance released to the air, water or land that could
harm human health or the environment. This includes -
- energy water or raw materials consumed in excess of what is needed
to meet customer needs
