ISDS 351 Exam #3 UPDATED ACTUAL
Exam Quest ions and CORRECT Answers
What type of management includes the processes required to ensure that a project team
completes a project within an approved budget? - CORRECT ANSWER - project cost
management
What does the process of controlling costs primarily involve? - CORRECT ANSWER -
managing changes to the project budget
Which costs are difficult to measure in monetary terms? - CORRECT ANSWER -
Intangible costs
Which statement is true regarding indirect costs? - CORRECT ANSWER - not directly
related to the products or services of a project.
Which statement is true of contingency reserves? - CORRECT ANSWER - They allow for
future situations that can be partially planned for.
Which reserves allow for future situations that are unpredictable? - CORRECT
ANSWER - Management reserves
Which statement is true of analogous estimates? - CORRECT ANSWER - They are most
reliable when previous projects are similar in fact with current projects
Which statement is true of bottom-up estimates? - CORRECT ANSWER - They are time-
intensive and expensive to develop.
What is another term used for budget? - CORRECT ANSWER - planned value
, Which is true of earned value? - CORRECT ANSWER - It is an estimate of the value of
the physical work actually completed.
Which process is often associated with the technical tools and techniques of quality management,
such as Pareto charts, quality control charts, and statistical sampling? - CORRECT
ANSWER - quality control
Validated changes and validated deliverables are the outputs of the ____ subprocess of project
quality management. - CORRECT ANSWER - controlling
Which term is used for the degree to which a system performs its intended function? -
CORRECT ANSWER - functionality
What are the system's special characteristics that appeal to users? - CORRECT
ANSWER - features
Which addresses how well a product or service performs the customer's intended use? -
CORRECT ANSWER - performance
What term is used for the ability of a product or service to perform as expected under normal
conditions? - CORRECT ANSWER - reliability
Which chart helps users identify the vital few contributors that account for most quality problems
in a system? - CORRECT ANSWER - Pareto
Which process involves choosing part of a population of interest for inspection? - CORRECT
ANSWER - statistical sampling
What term is used for any instance where the product or service fails to meet customer
requirements? - CORRECT ANSWER - defect
Exam Quest ions and CORRECT Answers
What type of management includes the processes required to ensure that a project team
completes a project within an approved budget? - CORRECT ANSWER - project cost
management
What does the process of controlling costs primarily involve? - CORRECT ANSWER -
managing changes to the project budget
Which costs are difficult to measure in monetary terms? - CORRECT ANSWER -
Intangible costs
Which statement is true regarding indirect costs? - CORRECT ANSWER - not directly
related to the products or services of a project.
Which statement is true of contingency reserves? - CORRECT ANSWER - They allow for
future situations that can be partially planned for.
Which reserves allow for future situations that are unpredictable? - CORRECT
ANSWER - Management reserves
Which statement is true of analogous estimates? - CORRECT ANSWER - They are most
reliable when previous projects are similar in fact with current projects
Which statement is true of bottom-up estimates? - CORRECT ANSWER - They are time-
intensive and expensive to develop.
What is another term used for budget? - CORRECT ANSWER - planned value
, Which is true of earned value? - CORRECT ANSWER - It is an estimate of the value of
the physical work actually completed.
Which process is often associated with the technical tools and techniques of quality management,
such as Pareto charts, quality control charts, and statistical sampling? - CORRECT
ANSWER - quality control
Validated changes and validated deliverables are the outputs of the ____ subprocess of project
quality management. - CORRECT ANSWER - controlling
Which term is used for the degree to which a system performs its intended function? -
CORRECT ANSWER - functionality
What are the system's special characteristics that appeal to users? - CORRECT
ANSWER - features
Which addresses how well a product or service performs the customer's intended use? -
CORRECT ANSWER - performance
What term is used for the ability of a product or service to perform as expected under normal
conditions? - CORRECT ANSWER - reliability
Which chart helps users identify the vital few contributors that account for most quality problems
in a system? - CORRECT ANSWER - Pareto
Which process involves choosing part of a population of interest for inspection? - CORRECT
ANSWER - statistical sampling
What term is used for any instance where the product or service fails to meet customer
requirements? - CORRECT ANSWER - defect
