ISDS351 Exam 1 Study Guide UPDATED
Exam Questions and CORRECT Answers
If an IS organization is viewed as a cost center/service provider, it's strategic planning process is
typically directed inward and focused on determining how to do what it is currently doing faster
and better
True or false - CORRECT ANSWER - True
Managers of the business functions most affected by a new information system have a key
responsibility to ensure that the people and processes are fully addressed
True or false - CORRECT ANSWER - True
The strategic plan of an information system must identify those technologies, vendors,
competencies in which an organization will invest to support the business and strategies
True or false - CORRECT ANSWER - True
______________ are people who work directly with information systems to get results -
CORRECT ANSWER - end users
In a manufacturing organization, the supply chain is a key value chain whose primary activities
include - CORRECT ANSWER - Marketing and sales
Customer service
Inbound logistics
Suppose, you need to advise someone about getting a certification. Which of the following will
be appropriate advice? - CORRECT ANSWER - Certifications are often vendor-specific.
,In a large IS organization, the professional who is responsible for maintaining the security and
integrity of the organization's systems and data is the __________. - CORRECT
ANSWER - information systems security analyst
Managers can help their organizations gain _____ through cost leadership, differentiation, or
focus. - CORRECT ANSWER - competitive advantage
A senior IS manager implements a vendor-managed inventory system that reduces both the
administrative costs of managing inventory and inventory holding costs. What business strategy
does this represent? - CORRECT ANSWER - cost leadership
A successful IS manager recognizes that sustaining a competitive advantage _____. - CORRECT
ANSWER - means evolving to account for changes in customer needs
The process that helps managers identify initiatives and projects that will achieve organizational
objectives is known as - CORRECT ANSWER - strategic planning
One benefit of strategic planning is that it enables the most effective use of the organization's
resources by _____. - CORRECT ANSWER - focusing them on agreed-on key priorities
When an IS organization is viewed as a game changer: - CORRECT ANSWER - their
strategic planning process is outwardly focused and involves meeting with customers, suppliers,
and leading IS consultants and vendors to answer questions like "What do we want to be?"
Santiago's IS organization developed a mobile app that allows salespeople to include images of
how a customer's bathroom would look with new tiles installed when they generate a quote for a
customer, his organization is viewed as - CORRECT ANSWER - A game changer
Tim relies on his solid analytical and decision-making skills when converting a program design
he receives from Minnie, the systems analyst, to a working program written in one of the
languages used at his firm. Who is Tim? - CORRECT ANSWER - programmer
, An attack that takes place before the security community and/or software developers become
aware of and fix a security vulnerability is called a zero day attack
True or false - CORRECT ANSWER - True
Discovery of a vulnerability in a software program can potentially be sold to the government
True or false - CORRECT ANSWER - True
You see a deceptive pop-up that says your computer is infected and that you must visit a
compromised web site where you pay them to clean your computer. You have just become a
victim of ransomware.
True or false - CORRECT ANSWER - True
When you receive a text message that there is a problem with your bank account and you are
required to click a link to submit information, you are a victim of smishing
True or false - CORRECT ANSWER - True
What is a vishing attack? - CORRECT ANSWER - Uses voicemail telling victim to call
phone number or visit website
Downloading games from unknown websites can be risky. The software may be a Trojan horse
True or false - CORRECT ANSWER - True
Transmitting a program, code, or command that causes harm to a computer is a crime
True or false - CORRECT ANSWER - True
A strong security program begins by assessing the backgrounds of the employees in the
organization
True or false - CORRECT ANSWER - False
Exam Questions and CORRECT Answers
If an IS organization is viewed as a cost center/service provider, it's strategic planning process is
typically directed inward and focused on determining how to do what it is currently doing faster
and better
True or false - CORRECT ANSWER - True
Managers of the business functions most affected by a new information system have a key
responsibility to ensure that the people and processes are fully addressed
True or false - CORRECT ANSWER - True
The strategic plan of an information system must identify those technologies, vendors,
competencies in which an organization will invest to support the business and strategies
True or false - CORRECT ANSWER - True
______________ are people who work directly with information systems to get results -
CORRECT ANSWER - end users
In a manufacturing organization, the supply chain is a key value chain whose primary activities
include - CORRECT ANSWER - Marketing and sales
Customer service
Inbound logistics
Suppose, you need to advise someone about getting a certification. Which of the following will
be appropriate advice? - CORRECT ANSWER - Certifications are often vendor-specific.
,In a large IS organization, the professional who is responsible for maintaining the security and
integrity of the organization's systems and data is the __________. - CORRECT
ANSWER - information systems security analyst
Managers can help their organizations gain _____ through cost leadership, differentiation, or
focus. - CORRECT ANSWER - competitive advantage
A senior IS manager implements a vendor-managed inventory system that reduces both the
administrative costs of managing inventory and inventory holding costs. What business strategy
does this represent? - CORRECT ANSWER - cost leadership
A successful IS manager recognizes that sustaining a competitive advantage _____. - CORRECT
ANSWER - means evolving to account for changes in customer needs
The process that helps managers identify initiatives and projects that will achieve organizational
objectives is known as - CORRECT ANSWER - strategic planning
One benefit of strategic planning is that it enables the most effective use of the organization's
resources by _____. - CORRECT ANSWER - focusing them on agreed-on key priorities
When an IS organization is viewed as a game changer: - CORRECT ANSWER - their
strategic planning process is outwardly focused and involves meeting with customers, suppliers,
and leading IS consultants and vendors to answer questions like "What do we want to be?"
Santiago's IS organization developed a mobile app that allows salespeople to include images of
how a customer's bathroom would look with new tiles installed when they generate a quote for a
customer, his organization is viewed as - CORRECT ANSWER - A game changer
Tim relies on his solid analytical and decision-making skills when converting a program design
he receives from Minnie, the systems analyst, to a working program written in one of the
languages used at his firm. Who is Tim? - CORRECT ANSWER - programmer
, An attack that takes place before the security community and/or software developers become
aware of and fix a security vulnerability is called a zero day attack
True or false - CORRECT ANSWER - True
Discovery of a vulnerability in a software program can potentially be sold to the government
True or false - CORRECT ANSWER - True
You see a deceptive pop-up that says your computer is infected and that you must visit a
compromised web site where you pay them to clean your computer. You have just become a
victim of ransomware.
True or false - CORRECT ANSWER - True
When you receive a text message that there is a problem with your bank account and you are
required to click a link to submit information, you are a victim of smishing
True or false - CORRECT ANSWER - True
What is a vishing attack? - CORRECT ANSWER - Uses voicemail telling victim to call
phone number or visit website
Downloading games from unknown websites can be risky. The software may be a Trojan horse
True or false - CORRECT ANSWER - True
Transmitting a program, code, or command that causes harm to a computer is a crime
True or false - CORRECT ANSWER - True
A strong security program begins by assessing the backgrounds of the employees in the
organization
True or false - CORRECT ANSWER - False
