ISDS 351 Final Exam Study Guide ACTUAL
UPDATED Exam Questions and CORRECT
Answers
Managers of the business functions most affected by the new information system have a key
responsibility to ensure that the people, processes, and human structure components are fully
addressed. (True or False) - CORRECT ANSWER - True
In organizations where IS becomes a catalyst for achieving new business objectives unreachable
without IS, IS organizational strategies _____.
A: support the plans of the business
B: Involve using IS to achieve a competitive advantage
C: are inward looking
D: react to the strategic plans of business units - CORRECT ANSWER - B: Involve using
IS to achieve a competitive advantage
In organizations where the IS organization is viewed as a game changer, IS is not only a means
for implementing business-defined objectives but also a catalyst for achieving new business
objectives unreachable without IS.
Only 10 percent of surveyed CIOs stated that their IS organization is viewed by fellow
employees as a game-changing organization that is asked to lead product innovation efforts and
open new markets. Their strategic planning process is outwardly focused and involves meeting
with customers, suppliers, and leading IS consultants and vendors to answer questions like
"What do we want to be?" and "How can we create competitive advantage?" In such
organizations, IS is not only a means for implementing business-defined objectives but also a
catalyst for achieving new business objectives unreachable without IS.
When entering a customer order, Josie ensures that the desired end result is achieved and any
problems are reported to the correct person by following a(n) _____.
A: EDI standard
,B: process
C: supply chain
D: procedure - CORRECT ANSWER - D: procedure
A procedure defines the steps to follow to achieve a specific end result, such as how to enter a
customer order, how to pay a supplier invoice, or how to request a current inventory report.
Good procedures describe how to achieve the desired end result, who does what and when, and
what to do in the event something goes wrong.
The concept of a value chain is not significant to organizations unless they manufacture
products. (True or False) - CORRECT ANSWER - False
In a manufacturing organization, the supply chain is a key value chain whose primary processes
include inbound logistics, operations, outbound logistics, marketing and sales, and service. The
concept of value chain is also meaningful to companies that don't manufacture products.
The process that helps managers identify initiatives and projects that will achieve organizational
objectives is known as _____.
A: Innovation
B: Corporate Strategy
C: Value Chain
D: Strategic Planning - CORRECT ANSWER - D: strategic planning
Which of the following does NOT strongly influence an IS organization's strategic planning?
A: innovative thinking
B: government regulations
C: technology innovations
D: business unit objectives - CORRECT ANSWER - B: government regulations
,The strategic plan of the information system (IS) organization must identify those technologies,
vendors, competencies, people, systems, and projects in which the organization will invest to
support the corporate and business unit objectives, goals, and strategies. The IS strategic plan is
strongly influenced by new technology innovations and innovative thinking by others both inside
and outside the organization.
A core _____ is a widely accepted principle that guides how employees behave and make
decisions in the organization.
A: objective
B: strategy
C: goal
D: value - CORRECT ANSWER - D: value
A core value is a widely accepted principle that guides how people behave and make decisions in
the organization.
Organic strategic planning defines the organization's vision and values and then identifies
projects and initiatives that will achieve the vision while adhering to the values. (True or false) -
CORRECT ANSWER - True
The use of so-called SMART goals has long been advocated by management consultants. What
does the M in SMART stand for?
A: managed
B: measurable
C: mature
D: multifaceted - CORRECT ANSWER - B: measurable
The SMART acronym stands for: specific, measurable, achievable, relevant, and time
constrained.
Creating the top of the strategic planning pyramid remains an academic exercise if an
organization does not pursue specific _____.
, A: core values
B: projects
C: missions
D: visions - CORRECT ANSWER - B: projects
Without specific projects, creating the top of the strategic planning pyramid is simply academic.
Projects are temporary endeavors that create an actionable plan, allowing organizations to
achieve their goals and objectives. In other words, a project is an opportunity for the organization
to implement specific actions to achieve its goals.
Why would Claire, who has a Certified Information Systems Security Professional credential,
object to shadow IT efforts at her company?
A: Shadow IT systems and processes may lack necessary levels of security required to meet
compliance standards.
B: Issues can arise over the responsibility to fix shadow IT solutions when they break.
C: Shadow IT provides the opportunity to evaluate and test many more information system
initiatives
D: Shadow IT delays testing of quick solutions to business needs - CORRECT ANSWER -
A: Shadow IT systems and processes may lack necessary levels of security required to meet
compliance standards.
The Certified Information Systems Security Professional (CISSP) title indicates that someone
has a certification in networking/security. Shadow IT solutions frequently employ nonapproved
vendors, software, or hardware and may not meet the IS department standards for control,
documentation, security, support, and reliability. This raises security risks and issues regarding
compliance with essential government and industry standards. An information systems security
analyst seeks to protect security and IS integrity by reducing risks.
A set of random or unrelated tasks performed to achieve a definite outcome is called a process.
(True or false) - CORRECT ANSWER - False
UPDATED Exam Questions and CORRECT
Answers
Managers of the business functions most affected by the new information system have a key
responsibility to ensure that the people, processes, and human structure components are fully
addressed. (True or False) - CORRECT ANSWER - True
In organizations where IS becomes a catalyst for achieving new business objectives unreachable
without IS, IS organizational strategies _____.
A: support the plans of the business
B: Involve using IS to achieve a competitive advantage
C: are inward looking
D: react to the strategic plans of business units - CORRECT ANSWER - B: Involve using
IS to achieve a competitive advantage
In organizations where the IS organization is viewed as a game changer, IS is not only a means
for implementing business-defined objectives but also a catalyst for achieving new business
objectives unreachable without IS.
Only 10 percent of surveyed CIOs stated that their IS organization is viewed by fellow
employees as a game-changing organization that is asked to lead product innovation efforts and
open new markets. Their strategic planning process is outwardly focused and involves meeting
with customers, suppliers, and leading IS consultants and vendors to answer questions like
"What do we want to be?" and "How can we create competitive advantage?" In such
organizations, IS is not only a means for implementing business-defined objectives but also a
catalyst for achieving new business objectives unreachable without IS.
When entering a customer order, Josie ensures that the desired end result is achieved and any
problems are reported to the correct person by following a(n) _____.
A: EDI standard
,B: process
C: supply chain
D: procedure - CORRECT ANSWER - D: procedure
A procedure defines the steps to follow to achieve a specific end result, such as how to enter a
customer order, how to pay a supplier invoice, or how to request a current inventory report.
Good procedures describe how to achieve the desired end result, who does what and when, and
what to do in the event something goes wrong.
The concept of a value chain is not significant to organizations unless they manufacture
products. (True or False) - CORRECT ANSWER - False
In a manufacturing organization, the supply chain is a key value chain whose primary processes
include inbound logistics, operations, outbound logistics, marketing and sales, and service. The
concept of value chain is also meaningful to companies that don't manufacture products.
The process that helps managers identify initiatives and projects that will achieve organizational
objectives is known as _____.
A: Innovation
B: Corporate Strategy
C: Value Chain
D: Strategic Planning - CORRECT ANSWER - D: strategic planning
Which of the following does NOT strongly influence an IS organization's strategic planning?
A: innovative thinking
B: government regulations
C: technology innovations
D: business unit objectives - CORRECT ANSWER - B: government regulations
,The strategic plan of the information system (IS) organization must identify those technologies,
vendors, competencies, people, systems, and projects in which the organization will invest to
support the corporate and business unit objectives, goals, and strategies. The IS strategic plan is
strongly influenced by new technology innovations and innovative thinking by others both inside
and outside the organization.
A core _____ is a widely accepted principle that guides how employees behave and make
decisions in the organization.
A: objective
B: strategy
C: goal
D: value - CORRECT ANSWER - D: value
A core value is a widely accepted principle that guides how people behave and make decisions in
the organization.
Organic strategic planning defines the organization's vision and values and then identifies
projects and initiatives that will achieve the vision while adhering to the values. (True or false) -
CORRECT ANSWER - True
The use of so-called SMART goals has long been advocated by management consultants. What
does the M in SMART stand for?
A: managed
B: measurable
C: mature
D: multifaceted - CORRECT ANSWER - B: measurable
The SMART acronym stands for: specific, measurable, achievable, relevant, and time
constrained.
Creating the top of the strategic planning pyramid remains an academic exercise if an
organization does not pursue specific _____.
, A: core values
B: projects
C: missions
D: visions - CORRECT ANSWER - B: projects
Without specific projects, creating the top of the strategic planning pyramid is simply academic.
Projects are temporary endeavors that create an actionable plan, allowing organizations to
achieve their goals and objectives. In other words, a project is an opportunity for the organization
to implement specific actions to achieve its goals.
Why would Claire, who has a Certified Information Systems Security Professional credential,
object to shadow IT efforts at her company?
A: Shadow IT systems and processes may lack necessary levels of security required to meet
compliance standards.
B: Issues can arise over the responsibility to fix shadow IT solutions when they break.
C: Shadow IT provides the opportunity to evaluate and test many more information system
initiatives
D: Shadow IT delays testing of quick solutions to business needs - CORRECT ANSWER -
A: Shadow IT systems and processes may lack necessary levels of security required to meet
compliance standards.
The Certified Information Systems Security Professional (CISSP) title indicates that someone
has a certification in networking/security. Shadow IT solutions frequently employ nonapproved
vendors, software, or hardware and may not meet the IS department standards for control,
documentation, security, support, and reliability. This raises security risks and issues regarding
compliance with essential government and industry standards. An information systems security
analyst seeks to protect security and IS integrity by reducing risks.
A set of random or unrelated tasks performed to achieve a definite outcome is called a process.
(True or false) - CORRECT ANSWER - False
