Which of the following devices would you add to a computer if you needed to take inventory at a retail
store by scanning the UPC symbols on products? - ANSWER Bar code reader
Which of the following devices authenticates users based on their physical features? - ANSWER
Biometric scanner
Jamie has been tasked with designing a solution for the paralegals in his office. They need to review old
documents that are on paper files and create word processor documents from them that can be
searched and cross-referenced.
Which of the following devices should Jamie use to create the solution? - ANSWER 1. Scanner
2. Printer
Which of the following peripheral devices are designed specifically for playing games on a computer? -
ANSWER 1. Joystick
2. Gampad
Which of the following is considered a computer input device? - ANSWER Touchscreen
You have three computers in your office. You would like to reduce the time it takes to switch from one
computer to the next, and you would like to use only one keyboard, one monitor, and one mouse for all
three computers.
,Which of the following devices BEST allows this type of setup? - ANSWER KVM
You are an IT professional that works with home users. One of your customers works from home and
uses multiple Windows computers as well as an Apple Mac computer. Your customer wants to be able
to switch between his computers without changing the keyboard and monitor currently in use.
Which of the following devices would BEST facilitate sharing his monitor and other input devices with all
of his computers? - ANSWER KVM switch
Match the peripheral devices on the left with the descriptions or examples on the right. Each peripheral
device may be used once, more than once, or not at all. - ANSWER 1. Used to scan hardware that
contains an embedded microchip for authentication.
-Smart card reader
2. Used to capture some type of analog signal and convert it into digital data
-Digitizer
3. Can be a stand-alone device or integrated with other peripherals, such as a keyboard.
-Smart card reader
4. Used to scan users' unique physical features and use them to verify their identity.
-Biometric scanner
5. Graphics tablets mostly used by graphic artists to capture hand-drawn images.
-Digitizer
6.Fingerprint scanner.
- Biometric scanner
7. Most commonly used in retail environments at checkout stands.
- Barcode reader
Which peripheral device is best for capturing a customer's signature when they check out at a
convenience store or supermarket? - ANSWER Signature pad
,What type of peripheral device is typically found on a laptop computer and allows the user to control
the cursor with a finger? - ANSWER Touch pad
You have decided to install a new Ethernet network adapter in your Windows 11 desktop computer.
After installing the card and booting to Windows, you notice that you have no network connection. After
looking in Device Manager, you see that the new network card was detected, but Windows doesn't
know what it is.
After doing a quick search on the internet, you find what looks like the correct driver and install it. A
reboot of Windows is performed, but almost immediately after logging on, your comp - ANSWER Boot to
Safe Mode and uninstall the network driver.
Alice recently purchased a new cell phone. After her vacation, she decides to transfer her holiday photos
to her computer, where she can do some touchup work before sending the pictures to her children.
When Alice attaches her phone to her computer, she sees that Windows detected her phone and tried
to load the applicable software to give her access to her phone. Unfortunately, after trying for several
minutes, Windows displays a message indicating that the attempt was unsuccessful. When Alice e -
ANSWER Device Manager
In which of the following situations would driver rollback be the BEST option to use? - ANSWER You
recently installed a new video driver, and now the system behaves erratically.
You recently installed a fiber optic network board on an expansion slot in your system's motherboard.
You no longer need to use the integrated UTP network board that's integrated in the motherboard.
Click on the option you would use in the integrated network adapter's Properties to disable it in Device
Manager. - ANSWER Driver
A user complains that his USB scanner no longer works. You check Device Manager and see an icon with
a black down arrow through it. What should you do? - ANSWER Enable the device in Device Manager.
, You've just connected a new USB device to your Windows system. You used the installation disc that
came with the device to install the drivers needed to support the device. Since the installation, the
system frequently crashes when you try to access the new device.
Which of the following steps would MOST likely resolve this issue? - ANSWER Download and install the
latest driver from the manufacturer's website.
A user installs a new graphics application on her Windows system. During the installation process, the
application prompts the user to load a custom video driver that has been optimized for the application.
She does so and then completes the installation.
Several days later, the user reports that her display doesn't seem to be working properly under some
conditions. To fix the problem, you need to reload the old video driver.
Which of the following actions are the BEST choices to resolve the iss - ANSWER 1. Revert the system to
a restore point prior to installing the video driver.
2. Use Device Manager to roll back the video driver.
You've just installed a new device on your Windows system. After installation, you can't use the device.
You check Device Manager and find an icon with a yellow exclamation mark.
What is the BEST first step for resolving the device issue? - ANSWER Download the latest driver from the
manufacturer's website.
You've just installed several devices to a computer at once, but now the computer fails to boot properly.
Which of the following troubleshooting steps is the BEST to try first? - ANSWER Remove all of the newly
added devices and install them one at a time.
You're trying to connect a new USB device to your computer. You install the driver and then connect the
device to an open USB port. The device does not work.
Which of the following troubleshooting steps is the BEST to try first? - ANSWER Make sure the USB
device is plugged in properly.
store by scanning the UPC symbols on products? - ANSWER Bar code reader
Which of the following devices authenticates users based on their physical features? - ANSWER
Biometric scanner
Jamie has been tasked with designing a solution for the paralegals in his office. They need to review old
documents that are on paper files and create word processor documents from them that can be
searched and cross-referenced.
Which of the following devices should Jamie use to create the solution? - ANSWER 1. Scanner
2. Printer
Which of the following peripheral devices are designed specifically for playing games on a computer? -
ANSWER 1. Joystick
2. Gampad
Which of the following is considered a computer input device? - ANSWER Touchscreen
You have three computers in your office. You would like to reduce the time it takes to switch from one
computer to the next, and you would like to use only one keyboard, one monitor, and one mouse for all
three computers.
,Which of the following devices BEST allows this type of setup? - ANSWER KVM
You are an IT professional that works with home users. One of your customers works from home and
uses multiple Windows computers as well as an Apple Mac computer. Your customer wants to be able
to switch between his computers without changing the keyboard and monitor currently in use.
Which of the following devices would BEST facilitate sharing his monitor and other input devices with all
of his computers? - ANSWER KVM switch
Match the peripheral devices on the left with the descriptions or examples on the right. Each peripheral
device may be used once, more than once, or not at all. - ANSWER 1. Used to scan hardware that
contains an embedded microchip for authentication.
-Smart card reader
2. Used to capture some type of analog signal and convert it into digital data
-Digitizer
3. Can be a stand-alone device or integrated with other peripherals, such as a keyboard.
-Smart card reader
4. Used to scan users' unique physical features and use them to verify their identity.
-Biometric scanner
5. Graphics tablets mostly used by graphic artists to capture hand-drawn images.
-Digitizer
6.Fingerprint scanner.
- Biometric scanner
7. Most commonly used in retail environments at checkout stands.
- Barcode reader
Which peripheral device is best for capturing a customer's signature when they check out at a
convenience store or supermarket? - ANSWER Signature pad
,What type of peripheral device is typically found on a laptop computer and allows the user to control
the cursor with a finger? - ANSWER Touch pad
You have decided to install a new Ethernet network adapter in your Windows 11 desktop computer.
After installing the card and booting to Windows, you notice that you have no network connection. After
looking in Device Manager, you see that the new network card was detected, but Windows doesn't
know what it is.
After doing a quick search on the internet, you find what looks like the correct driver and install it. A
reboot of Windows is performed, but almost immediately after logging on, your comp - ANSWER Boot to
Safe Mode and uninstall the network driver.
Alice recently purchased a new cell phone. After her vacation, she decides to transfer her holiday photos
to her computer, where she can do some touchup work before sending the pictures to her children.
When Alice attaches her phone to her computer, she sees that Windows detected her phone and tried
to load the applicable software to give her access to her phone. Unfortunately, after trying for several
minutes, Windows displays a message indicating that the attempt was unsuccessful. When Alice e -
ANSWER Device Manager
In which of the following situations would driver rollback be the BEST option to use? - ANSWER You
recently installed a new video driver, and now the system behaves erratically.
You recently installed a fiber optic network board on an expansion slot in your system's motherboard.
You no longer need to use the integrated UTP network board that's integrated in the motherboard.
Click on the option you would use in the integrated network adapter's Properties to disable it in Device
Manager. - ANSWER Driver
A user complains that his USB scanner no longer works. You check Device Manager and see an icon with
a black down arrow through it. What should you do? - ANSWER Enable the device in Device Manager.
, You've just connected a new USB device to your Windows system. You used the installation disc that
came with the device to install the drivers needed to support the device. Since the installation, the
system frequently crashes when you try to access the new device.
Which of the following steps would MOST likely resolve this issue? - ANSWER Download and install the
latest driver from the manufacturer's website.
A user installs a new graphics application on her Windows system. During the installation process, the
application prompts the user to load a custom video driver that has been optimized for the application.
She does so and then completes the installation.
Several days later, the user reports that her display doesn't seem to be working properly under some
conditions. To fix the problem, you need to reload the old video driver.
Which of the following actions are the BEST choices to resolve the iss - ANSWER 1. Revert the system to
a restore point prior to installing the video driver.
2. Use Device Manager to roll back the video driver.
You've just installed a new device on your Windows system. After installation, you can't use the device.
You check Device Manager and find an icon with a yellow exclamation mark.
What is the BEST first step for resolving the device issue? - ANSWER Download the latest driver from the
manufacturer's website.
You've just installed several devices to a computer at once, but now the computer fails to boot properly.
Which of the following troubleshooting steps is the BEST to try first? - ANSWER Remove all of the newly
added devices and install them one at a time.
You're trying to connect a new USB device to your computer. You install the driver and then connect the
device to an open USB port. The device does not work.
Which of the following troubleshooting steps is the BEST to try first? - ANSWER Make sure the USB
device is plugged in properly.
