RAM EXPERT EXAM FUNDAMENTAL
TOWING CORRECT 100%
The Ram Body Builder's Guide provides a ____________ section that includes towing
charts with payload and towing specifications. - ANSWER NOT-CAD DATA
THE FCA PERFORMANCE INSTITUTE LEARNING CENTER FEATURES
____________, WHICH PROVIDES EXCELLENT TOWING INFORMATION -
ANSWER VIDEO CENTRAL
QUALIFYING CUSTOMERS IS A KEY STEP IN THE _____________PROCESS -
ANSWER SALES
THE TOTAL WEIGHT OF A TRAILER AND ITS CARGO IS CALLED ____________ -
ANSWER GROSS TRAILER WEIGHT (GTW)
A TRAILER WITH A GROSS TRAILER WEIGHT RATING (GTWR) UP TO
_____________ LB IS CONSIDERED A LIGHT-DUTY TRAILER - ANSWER 2,000
WHICH OF THE FOLLOWING IS INCLUDED IN A VEHICLE'S CURB WEIGHT? -
ANSWER ALL FLUIDS, STANDARD EQUIPMENT AND FACTORY-INSTALLED
OPTIONS
ON THE RAM BRAND WEBSITE, SELECTING THE TOWING INFO BUTTON
PROVIDES REFERENCE INFORMATION ABOUT COMMON WEIGHTS,
_______________ AND TOWING SPECS - ANSWER TOWING BASICS
FOR CALCULATING THE TONGUE WEIGHT, WHAT PERCENT OF A
CONVENTIONAL TRAILER'S MAXIMUM WEIGHT RATING DOES THE RAM BRAND
RECOMMEND? - ANSWER 10
WHAT TYPE OF QUESTION GETS THE FACTS WHEN QUALIFYING A CUSTOMER
AND DETERMINING THEIR NEEDS? - ANSWER SPECIFIC
THE AMOUNT OF WEIGHT THAT A TRUCK WILL CARRY, INCLUDING DRIVER,
PASSENGERS, CARGO, OPTIONS AND TONGUE OR KING PIN WEIGHT? -
ANSWER PAYLOAD
ONE THING THAT OFTEN SURPRISES FIRST-TIME TRUCK BUYERS IS THAT
TOWING AND PAYLOAD WEIGHTS ___________ EACH OTHER - ANSWER
AFFECT
THE ___________ TYPE OF HITCH MOUNTS A PLATFORM IN THE BED OF THE
TRUCK BETWEEN THE REAR AXLE AND CAB - ANSWER FIFTH-WHEEL
TOWING CORRECT 100%
The Ram Body Builder's Guide provides a ____________ section that includes towing
charts with payload and towing specifications. - ANSWER NOT-CAD DATA
THE FCA PERFORMANCE INSTITUTE LEARNING CENTER FEATURES
____________, WHICH PROVIDES EXCELLENT TOWING INFORMATION -
ANSWER VIDEO CENTRAL
QUALIFYING CUSTOMERS IS A KEY STEP IN THE _____________PROCESS -
ANSWER SALES
THE TOTAL WEIGHT OF A TRAILER AND ITS CARGO IS CALLED ____________ -
ANSWER GROSS TRAILER WEIGHT (GTW)
A TRAILER WITH A GROSS TRAILER WEIGHT RATING (GTWR) UP TO
_____________ LB IS CONSIDERED A LIGHT-DUTY TRAILER - ANSWER 2,000
WHICH OF THE FOLLOWING IS INCLUDED IN A VEHICLE'S CURB WEIGHT? -
ANSWER ALL FLUIDS, STANDARD EQUIPMENT AND FACTORY-INSTALLED
OPTIONS
ON THE RAM BRAND WEBSITE, SELECTING THE TOWING INFO BUTTON
PROVIDES REFERENCE INFORMATION ABOUT COMMON WEIGHTS,
_______________ AND TOWING SPECS - ANSWER TOWING BASICS
FOR CALCULATING THE TONGUE WEIGHT, WHAT PERCENT OF A
CONVENTIONAL TRAILER'S MAXIMUM WEIGHT RATING DOES THE RAM BRAND
RECOMMEND? - ANSWER 10
WHAT TYPE OF QUESTION GETS THE FACTS WHEN QUALIFYING A CUSTOMER
AND DETERMINING THEIR NEEDS? - ANSWER SPECIFIC
THE AMOUNT OF WEIGHT THAT A TRUCK WILL CARRY, INCLUDING DRIVER,
PASSENGERS, CARGO, OPTIONS AND TONGUE OR KING PIN WEIGHT? -
ANSWER PAYLOAD
ONE THING THAT OFTEN SURPRISES FIRST-TIME TRUCK BUYERS IS THAT
TOWING AND PAYLOAD WEIGHTS ___________ EACH OTHER - ANSWER
AFFECT
THE ___________ TYPE OF HITCH MOUNTS A PLATFORM IN THE BED OF THE
TRUCK BETWEEN THE REAR AXLE AND CAB - ANSWER FIFTH-WHEEL
