Postal Test with Complete Solutions
Domestic Mail Manual (DMM) - ANS-sets forth the policies, regulations and procedures
governing domestic mail services. Prices for postage and restrictions on its use,
standards of the different classes of mail, and special services and conditions governing
their use.
Domestic Mail Manual (DMM) - ANS-A customer approaches your window and presents
an odd-shaped item for mailing. What manual do you use?
International Mail Manual (IMM) - ANS-sets forth the policies, regulations, and
procedures governing International Mail services. Includes the policies and procedures
pertaining to treatment of outbound mail and mailing conditions specific for each
individual country.
Administrative Support Manual (ASM) - ANS-contains policies and procedures for
administrative and support functions within the Postal Service. The Postal Service
organization, audits and investigations, communications, facilities, and equipment, and
the Privacy Act.
Postal Operations Manual (POM) - ANS-sets forth the policies and procedures that
govern operational functions of field organizations within the Postal Service. The
operational functions covered are retail, philatelic, collection, mail processing,
transportation, delivery, and vehicle operations.
Employee and Labor Relations Manual (ELM) - ANS-sets forth the personnel policies
and regulations governing employment within the Postal Service. Subjects include
employment and placemen, pay administration, employee benefits, training and
development, safety, health, and environment, and labor relations.
Handbooks - ANS-supplement information contained within Postal Service manuals.
Postal Service employees can perform financial transactions efficiently while creating
consistent and accurate financial data.
Publications - ANS-support subjects that cannot be fully addressed in manuals or
handbooks. Appear in a variety of formats such as books, brochures, reports, etc.
Postal Bulletin - ANS-retail updates are bi-weekly. Official source of updates to Postal
policies and procedures. Contains new stamp issuance information, a list of missing,
lost, or stolen Postal money orders, and a list of invalid USPS Corporate Account
numbers.
, HAZMAT - ANS-flammable, corrosive, reactive, toxic, biological, and radioactive
materials
ORM-D - ANS-most hazardous materials accepted for mailing are classified as this.
Anonymous Mail - ANS-any mailpiece that bears ONLY stamps as postage, weighs
more than 13 ounces and was NOT accepted by an employee at a retail service
counter; it cannot be traced back to the sender.
Identifiable Mail - ANS-is categorized as identifiable because it can be traced back to
the sender of the mailpiece point of entry into the mailsteam. Includes postage that
incorporates traceable information about the sender or stamped mail that was
presented in person by a mailer at a retail window.
Decal DDD1 - ANS-The 13 oz rule label is attached to all mail receptacles, lobby drops
and Self-Service Kiosk collection receptacles. It explains to mailers that mailpieces
weighing more than 13 ounces bearing stamps only as postage must be taken by the
customer to a retail service counter a post office in order to be mailed.
Label DDD2/Label 127 - ANS-Important customer information label is attached to
anonymous mailpieces being returned to customers. It explains to customers that due to
security requirements mailpieces weighing more than 13 ounces, bearing stamps only
as postage must be taken by the customer to a retail service associate at a post office
in order to be mailed.
Domestic Mail - ANS-consists of items sent within the United States, its territories and
possessions including Army Post Offices (APOs), Fleet Post Offices (FPOs), and the
United Nations.
Domestic Mail - ANS-First-Class Mail, Periodicals, Standard Mail, Package Services,
and Extra Services.
First- Class Mail - ANS-consists of personal and business correspondence, bills,
documents, and small packages; weighs 13 oz. or less; sealed against inspection and
offer security for bother the sender and the receiver. (1-3 business days, anywhere in
the county. Forwarded free for up to 12 months, and will be returned free of charge if it
cannot be delivered.
Periodicals - ANS-authorized publications such as magazines and newspapers whose
primary purpose is transmitting information. Must be published at least four times a year
at a stated frequency from a known office of publication and be formed of printed
sheets.
Standard Mail - ANS-used to send printed matter, flyers, advertising, newsletters,
catalogs and small packages. customers must perform some of the work the Postal
Service would otherwise do. Mailers must have a least 200 pieces or 50 pounds of
Domestic Mail Manual (DMM) - ANS-sets forth the policies, regulations and procedures
governing domestic mail services. Prices for postage and restrictions on its use,
standards of the different classes of mail, and special services and conditions governing
their use.
Domestic Mail Manual (DMM) - ANS-A customer approaches your window and presents
an odd-shaped item for mailing. What manual do you use?
International Mail Manual (IMM) - ANS-sets forth the policies, regulations, and
procedures governing International Mail services. Includes the policies and procedures
pertaining to treatment of outbound mail and mailing conditions specific for each
individual country.
Administrative Support Manual (ASM) - ANS-contains policies and procedures for
administrative and support functions within the Postal Service. The Postal Service
organization, audits and investigations, communications, facilities, and equipment, and
the Privacy Act.
Postal Operations Manual (POM) - ANS-sets forth the policies and procedures that
govern operational functions of field organizations within the Postal Service. The
operational functions covered are retail, philatelic, collection, mail processing,
transportation, delivery, and vehicle operations.
Employee and Labor Relations Manual (ELM) - ANS-sets forth the personnel policies
and regulations governing employment within the Postal Service. Subjects include
employment and placemen, pay administration, employee benefits, training and
development, safety, health, and environment, and labor relations.
Handbooks - ANS-supplement information contained within Postal Service manuals.
Postal Service employees can perform financial transactions efficiently while creating
consistent and accurate financial data.
Publications - ANS-support subjects that cannot be fully addressed in manuals or
handbooks. Appear in a variety of formats such as books, brochures, reports, etc.
Postal Bulletin - ANS-retail updates are bi-weekly. Official source of updates to Postal
policies and procedures. Contains new stamp issuance information, a list of missing,
lost, or stolen Postal money orders, and a list of invalid USPS Corporate Account
numbers.
, HAZMAT - ANS-flammable, corrosive, reactive, toxic, biological, and radioactive
materials
ORM-D - ANS-most hazardous materials accepted for mailing are classified as this.
Anonymous Mail - ANS-any mailpiece that bears ONLY stamps as postage, weighs
more than 13 ounces and was NOT accepted by an employee at a retail service
counter; it cannot be traced back to the sender.
Identifiable Mail - ANS-is categorized as identifiable because it can be traced back to
the sender of the mailpiece point of entry into the mailsteam. Includes postage that
incorporates traceable information about the sender or stamped mail that was
presented in person by a mailer at a retail window.
Decal DDD1 - ANS-The 13 oz rule label is attached to all mail receptacles, lobby drops
and Self-Service Kiosk collection receptacles. It explains to mailers that mailpieces
weighing more than 13 ounces bearing stamps only as postage must be taken by the
customer to a retail service counter a post office in order to be mailed.
Label DDD2/Label 127 - ANS-Important customer information label is attached to
anonymous mailpieces being returned to customers. It explains to customers that due to
security requirements mailpieces weighing more than 13 ounces, bearing stamps only
as postage must be taken by the customer to a retail service associate at a post office
in order to be mailed.
Domestic Mail - ANS-consists of items sent within the United States, its territories and
possessions including Army Post Offices (APOs), Fleet Post Offices (FPOs), and the
United Nations.
Domestic Mail - ANS-First-Class Mail, Periodicals, Standard Mail, Package Services,
and Extra Services.
First- Class Mail - ANS-consists of personal and business correspondence, bills,
documents, and small packages; weighs 13 oz. or less; sealed against inspection and
offer security for bother the sender and the receiver. (1-3 business days, anywhere in
the county. Forwarded free for up to 12 months, and will be returned free of charge if it
cannot be delivered.
Periodicals - ANS-authorized publications such as magazines and newspapers whose
primary purpose is transmitting information. Must be published at least four times a year
at a stated frequency from a known office of publication and be formed of printed
sheets.
Standard Mail - ANS-used to send printed matter, flyers, advertising, newsletters,
catalogs and small packages. customers must perform some of the work the Postal
Service would otherwise do. Mailers must have a least 200 pieces or 50 pounds of
