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CERTIFIED CONSUMER DEBT SPECIALIST PRACTICE TEST QUESTIONS

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CERTIFIED CONSUMER DEBT SPECIALIST PRACTICE TEST QUESTIONS One of the objectives of the CCDS certification is to: - CORRECT ANSWER -To learn to negotiate with creditors Why is trust important to the client/counselor relationship? - CORRECT ANSWER -Both A and B. The client needs to feel comfortable speaking with The CCDS and money is usually a difficult topic to discuss. Which of the following factors are not necessarily needed for a financial counseling session to be successful? - CORRECT ANSWER -A comfortable couch. For the session to be successful the following factors are needed communication skills, listening and learning skills, and discussing sound financial principles. Debt Settlement plans are the only solution for every individual you will speak with. True or false - CORRECT ANSWER -False In helping your clients feel comfortable in the client/counselor relationship, remember to: - CORRECT ANSWER -Not share their personal information with other clients. Obstacles that may prevent the CCDS from being effective in a counseling session are: - CORRECT ANSWER -Both B and C. Being preoccupied and being distracted by words and phrases. Prejudging a client is detrimental to the counseling session because it will impair your ability to communicate, listen and respond. True or false - CORRECT ANSWER -True Someone who uses predominately visual style of learning would most likely say: - CORRECT ANSWER -Can I see that example again?

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