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Salesforce.com Advanced Administrator / Comprehensive Practice Q-Bank / Newest Actual Questions & Answers (A+ Guide Solution)

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Salesforce.com Advanced Administrator / Comprehensive Practice Q-Bank
Salesforce.com Advanced Administrator
NewestStudy
Actual Questions & Answers (A+ Guide Solution)
online at https://quizlet.com/_9tyyl

1. An administrator notices there are too many c
duplicate records, numerous sharing rules,
and a large number of manually shared
records.
Which situation may this be a symptom of?
A. A role hierarchy that has too few roles.
B. A sharing model that is too public.
C. A sharing model that is too private.
D. Object permissions on profiles that are too
restrictive.

2. In Salesforce territory management, which b
statement describes how a territory hierarchy
is different from a role hierarchy?
A. A territory hierarchy grants login access to
all users in a territory.
B. A territory hierarchy supports assigning
users to multiple territories.
C. A territory hierarchy automatically assigns
users to sales teams in the territory.
D. A territory hierarchy gives users in a ter-
ritory full edit access to all accounts in that
territory.

3. An administrator wrote a field update action b
for a workflow rule on a field that is hidden via
field-level security.
When the workflow rule triggers, what hap-
pens to the data in the hidden field?
A. The field will fail to update and remain in its
original state.
B. The field is updated, even though it is hid-


, Salesforce.com Advanced Administrator
Study online at https://quizlet.com/_9tyyl

den.
C. The field will only update if the rule was
triggered by a time-based trigger.
D. The field will only update if the user has
"Modify All Data" enabled in the profile.

4. Universal Containers would like to track bugs c
within Salesforce. They need to track the bug's
severity and type as well as its status and de-
scription. Bugs should be related to cases, but
the bug's owner will be different than the own-
er of the case. How can the Universal Contain-
ers administrator meet these requirements?
A. Create a section on the case page layout.
B. Create a field on cases.
C. Create a custom object for bugs and relate
it to cases.
D. Create a relationship between the standard
bug object and the standard case object.

5. Universal Containers currently uses the stan- c
dard Salesforce CRM product and pricebook
objects.
Is it possible for Universal Containers to pub-
lish product and pricebook information to its
corporate website so customers in different
regions see the correct product catalog with
prices in the local currency?
A. Yes, with the Customer Portal.
B. No, it is not possible to present multicurren-
cy data.
C. Yes, by building a custom integration fol-


, Salesforce.com Advanced Administrator
Study online at https://quizlet.com/_9tyyl

lowing the X-to-Web design pattern.
D. No, it is not possible to present data stored
in standard objects other than cases and so-
lutions to a
website.

6. What is the Force.com Web Services API? set of application functions that can be
programatically invoked over the inter-
net

7. The Web Services API is designed around the SOAP, WSDL and WS-I Basic Profile
latest standards, including which three ? .

8. Name three platforms (technologies) to which Java, .NET, Perl
the Force.com API is available.

9. The Web Services API allows the administrator True
to mass delete more than 250 records at a
time.

10. The Web Services API allows the administrator True
to perform mass updates to records to clean
up duplicate data

11. The Web Services API allows the administrator True
to perform incremental backups of the data
with the APIs data replication methods.

12. Which Salesforce tools use the Force.com API? Apex Data Loader, Connect for Mi-
crosoft Office, Salesforce for Outlook,
Offline Edition

13. What are the most commonly used Web Ser- Query, Update, Retrieve, Delete, Up-
vices API calls? Hint: QURDUCU sert, Create, Undelete

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