MBA 621 Information Systems Midterm
2025/2026 Exam Questions and Answers
| 100% Solved
According to Lewin and Schein's three-stage model of organizational change,
which of the following tasks would be found in the "refreezing" stage? - 🧠
ANSWER ✔✔Monitor progress against success criteria
Suppose a retail business has an unwritten rule that all incoming customers are
greeted or acknowledged in some way. This is an example of organizational
culture. - 🧠 ANSWER ✔✔True
Systems analysts frequently consult with management and users. - 🧠 ANSWER
✔✔True
Everyday operations are managed only by the information systems security
analyst. - 🧠 ANSWER ✔✔False
Providing ____ to a stakeholder is the primary goal of any organization. - 🧠
ANSWER ✔✔Value
1
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,The cell phone industry has gone through ________ because with each new
version, the quality is vastly improved and features are more numerous. - 🧠
ANSWER ✔✔disruptive innovations
Traditionally, information systems were used to control and monitor processes and
ensure effectiveness and efficiency. - 🧠 ANSWER ✔✔True
Which of the following activities is NOT part of the supply chain in a
manufacturing organization?
marketing and sales
inbound logistics
customer service
human resources management - 🧠 ANSWER ✔✔Customer Service
If you are using _____ as a form of organizational design, you would constantly
seek ways to improve business processes and add value to products and services. -
🧠 ANSWER ✔✔continuous improvement
When organizational learning occurs, it can lead to a radical redesign or small,
incremental adjustments. - 🧠 ANSWER ✔✔True
2
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Lewin's Change Model states that an organization must deliberately change old
habits, learn new work methods, and reinforce the new work methods as part of the
job. - 🧠 ANSWER ✔✔True
The implementation of change will not be successful if users are either satisfied
with the status quo or do not believe it will improve productivity and/or customer
satisfaction. - 🧠 ANSWER ✔✔True
Managing the set of activities from acquisition of raw materials through delivery of
finished goods to customers is known as _____. - 🧠 ANSWER ✔✔supply chain
management
Suppose you work at a business unit that has a group of people who would take
risks and would like to be the first to try new ideas and products. They would be
classified as the _________. - 🧠 ANSWER ✔✔innovators
Outboarding is the process of hiring a firm in another country to perform a specific
function on a company's behalf. - 🧠 ANSWER ✔✔False
In Lewin's force field analysis, driving forces are those that make it difficult for
people to accept or implement change. - 🧠 ANSWER ✔✔False
Organizations can have only one value chain. - 🧠 ANSWER ✔✔False
3
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, Suppose you need to advise someone about getting a certification. Which of the
following would NOT be an appropriate statement to make?
Certifications are the same as courses offered at universities.
Certifications are a form of endorsement by the certifying authority.
Certifications may open the door to new career possibilities.
Certifications are vendor-specific. - 🧠 ANSWER ✔✔Certifications are the same as
courses offered at universities.
Important functions of the chief information officer include _______. - 🧠
ANSWER ✔✔employing an IS department's equipment and staff to help the
organization reach its goals
Only organizations that manufacture products have value chains, not other
organizations (e.g., those in the service industry). - 🧠 ANSWER ✔✔False
In any organization, it is possible for information systems and solutions to be built
and deployed by departments other than the information systems department,
which is known as "siloed IT." - 🧠 ANSWER ✔✔False
You might be an information systems worker if you _________.
prefer a fast-paced, dynamic work environment
4
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
2025/2026 Exam Questions and Answers
| 100% Solved
According to Lewin and Schein's three-stage model of organizational change,
which of the following tasks would be found in the "refreezing" stage? - 🧠
ANSWER ✔✔Monitor progress against success criteria
Suppose a retail business has an unwritten rule that all incoming customers are
greeted or acknowledged in some way. This is an example of organizational
culture. - 🧠 ANSWER ✔✔True
Systems analysts frequently consult with management and users. - 🧠 ANSWER
✔✔True
Everyday operations are managed only by the information systems security
analyst. - 🧠 ANSWER ✔✔False
Providing ____ to a stakeholder is the primary goal of any organization. - 🧠
ANSWER ✔✔Value
1
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,The cell phone industry has gone through ________ because with each new
version, the quality is vastly improved and features are more numerous. - 🧠
ANSWER ✔✔disruptive innovations
Traditionally, information systems were used to control and monitor processes and
ensure effectiveness and efficiency. - 🧠 ANSWER ✔✔True
Which of the following activities is NOT part of the supply chain in a
manufacturing organization?
marketing and sales
inbound logistics
customer service
human resources management - 🧠 ANSWER ✔✔Customer Service
If you are using _____ as a form of organizational design, you would constantly
seek ways to improve business processes and add value to products and services. -
🧠 ANSWER ✔✔continuous improvement
When organizational learning occurs, it can lead to a radical redesign or small,
incremental adjustments. - 🧠 ANSWER ✔✔True
2
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Lewin's Change Model states that an organization must deliberately change old
habits, learn new work methods, and reinforce the new work methods as part of the
job. - 🧠 ANSWER ✔✔True
The implementation of change will not be successful if users are either satisfied
with the status quo or do not believe it will improve productivity and/or customer
satisfaction. - 🧠 ANSWER ✔✔True
Managing the set of activities from acquisition of raw materials through delivery of
finished goods to customers is known as _____. - 🧠 ANSWER ✔✔supply chain
management
Suppose you work at a business unit that has a group of people who would take
risks and would like to be the first to try new ideas and products. They would be
classified as the _________. - 🧠 ANSWER ✔✔innovators
Outboarding is the process of hiring a firm in another country to perform a specific
function on a company's behalf. - 🧠 ANSWER ✔✔False
In Lewin's force field analysis, driving forces are those that make it difficult for
people to accept or implement change. - 🧠 ANSWER ✔✔False
Organizations can have only one value chain. - 🧠 ANSWER ✔✔False
3
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, Suppose you need to advise someone about getting a certification. Which of the
following would NOT be an appropriate statement to make?
Certifications are the same as courses offered at universities.
Certifications are a form of endorsement by the certifying authority.
Certifications may open the door to new career possibilities.
Certifications are vendor-specific. - 🧠 ANSWER ✔✔Certifications are the same as
courses offered at universities.
Important functions of the chief information officer include _______. - 🧠
ANSWER ✔✔employing an IS department's equipment and staff to help the
organization reach its goals
Only organizations that manufacture products have value chains, not other
organizations (e.g., those in the service industry). - 🧠 ANSWER ✔✔False
In any organization, it is possible for information systems and solutions to be built
and deployed by departments other than the information systems department,
which is known as "siloed IT." - 🧠 ANSWER ✔✔False
You might be an information systems worker if you _________.
prefer a fast-paced, dynamic work environment
4
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
