EPIC Training Exam 2025 | EPIC Training Prep |
EPIC Electronic Health Record (EHR) System
Effectively | Updated Version 2025
Sally and Theodore share a coverage record. Theodore is the subscriber of the
coverage. Is the following statement true or false: Terminating the coverage for
Sally will also terminate it for Theodore? ---------CORRECT ANSWER-----------------
FALSE
What is the purpose of the Private Encounter field? ---------CORRECT ANSWER------
-----------To flag an individual encounter as private
True or False: If a coverage was created in error and needs to be removed from a
patient's encounter, enter a date of 01/01/1990 in both the member eff from:
and the member eff to: fields so that the encounter will appear on a supervisor's
work queue for review ---------CORRECT ANSWER-----------------TRUE
From which form can you change the guarantor account linked to the hospital
account? ---------CORRECT ANSWER-----------------Hospital Account Information
form
for a hospital account what does the filing order determine? ---------CORRECT
ANSWER-----------------The order the insurance companies will be sent claims
,True or False: Each guarantor account can only have one guarantor ---------
CORRECT ANSWER-----------------TRUE
You are scheduling a series of hospital outpatient visits for a patient. You are on
the Recommended Solutions form. Hyperspace has selected 4 slots on a
provider's schedule. The patient tells you that she will not be available for one of
the appts. How can you change the date and time of the appointment? ---------
CORRECT ANSWER-----------------Click the manual buttion
True or False: The subscriber is always the Guarantor ---------CORRECT ANSWER----
-------------FALSE
An example of a statement that you should NOT use when collecting money from
a patient is:
a. Do you want to pay?
b. Here are some options for you...
c. May I suggest...
d. As a service to you.... ---------CORRECT ANSWER-----------------a. Do you want to
pay?
, Malcom is 5 years old and was climbing a tree, a branch broke and he fell to the
ground. He was rushed to the ER, and it was determined he broke his arm. His
mother gives you his BCBS insurance card from his dad's employer. During the
post MSE, and the card is inactive. Who is the guarantor on this encounter? --------
-CORRECT ANSWER-----------------Mother
A patient walks into the hospital with an order for an xray of the RT foot. The
patient provides his MEdicare and Medicaid insurance cards. Which of the
following codes would you NOT use on his acc upon completing full registration?
a. TIVPC Primary insurance verified active
b. TIVSC Secondary insurance verified active
c. TLPVP Pt requested payment plan
d. TLZNO Patient has no liability for service ---------CORRECT ANSWER-----------------
c. TLPVP Pt requested payment plan
Which of the following is the definition for TLCOL? ---------CORRECT ANSWER-------
----------Patient liability collected
A patient states he has Medicare. You attempt to collect his 20% co-insurance of
$200. The patient states he can only pay $100. You collect the payment of $100.
Which of the following codes should you use for this situation? ---------CORRECT
ANSWER-----------------TLPRT Partial patient liability collected
Identify a key component to verifying patient benefits:
EPIC Electronic Health Record (EHR) System
Effectively | Updated Version 2025
Sally and Theodore share a coverage record. Theodore is the subscriber of the
coverage. Is the following statement true or false: Terminating the coverage for
Sally will also terminate it for Theodore? ---------CORRECT ANSWER-----------------
FALSE
What is the purpose of the Private Encounter field? ---------CORRECT ANSWER------
-----------To flag an individual encounter as private
True or False: If a coverage was created in error and needs to be removed from a
patient's encounter, enter a date of 01/01/1990 in both the member eff from:
and the member eff to: fields so that the encounter will appear on a supervisor's
work queue for review ---------CORRECT ANSWER-----------------TRUE
From which form can you change the guarantor account linked to the hospital
account? ---------CORRECT ANSWER-----------------Hospital Account Information
form
for a hospital account what does the filing order determine? ---------CORRECT
ANSWER-----------------The order the insurance companies will be sent claims
,True or False: Each guarantor account can only have one guarantor ---------
CORRECT ANSWER-----------------TRUE
You are scheduling a series of hospital outpatient visits for a patient. You are on
the Recommended Solutions form. Hyperspace has selected 4 slots on a
provider's schedule. The patient tells you that she will not be available for one of
the appts. How can you change the date and time of the appointment? ---------
CORRECT ANSWER-----------------Click the manual buttion
True or False: The subscriber is always the Guarantor ---------CORRECT ANSWER----
-------------FALSE
An example of a statement that you should NOT use when collecting money from
a patient is:
a. Do you want to pay?
b. Here are some options for you...
c. May I suggest...
d. As a service to you.... ---------CORRECT ANSWER-----------------a. Do you want to
pay?
, Malcom is 5 years old and was climbing a tree, a branch broke and he fell to the
ground. He was rushed to the ER, and it was determined he broke his arm. His
mother gives you his BCBS insurance card from his dad's employer. During the
post MSE, and the card is inactive. Who is the guarantor on this encounter? --------
-CORRECT ANSWER-----------------Mother
A patient walks into the hospital with an order for an xray of the RT foot. The
patient provides his MEdicare and Medicaid insurance cards. Which of the
following codes would you NOT use on his acc upon completing full registration?
a. TIVPC Primary insurance verified active
b. TIVSC Secondary insurance verified active
c. TLPVP Pt requested payment plan
d. TLZNO Patient has no liability for service ---------CORRECT ANSWER-----------------
c. TLPVP Pt requested payment plan
Which of the following is the definition for TLCOL? ---------CORRECT ANSWER-------
----------Patient liability collected
A patient states he has Medicare. You attempt to collect his 20% co-insurance of
$200. The patient states he can only pay $100. You collect the payment of $100.
Which of the following codes should you use for this situation? ---------CORRECT
ANSWER-----------------TLPRT Partial patient liability collected
Identify a key component to verifying patient benefits:
