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NCMA Official Practice Test Questions and
Verified Answers
Q: To ensure that the medical office has the supplies it needs, the medical assistant should
establish a(n) _______________.
ANS: reorder point, inventory control log, and order quantity
Q:
A(n) ____________ is created containing the name, address, and phone number of both
the vendor and the medical practice. It will also have a pre-assigned number to track the
order, the quantity of items ordered, the price of the items, and the date purchased.
ANS: purchase order
Q:
Periodically the medical assistant should check all equipment in the office to ensure that
cords are not frayed, do not present hazards, and are in good working order. A(n)
________ will help the medical assistant track this routine inspection.
ANS: maintenance log
Q:
When a physician dictates an operative report and asks the medical assistant to type it up,
the physician is asking the medical assistant to function as a ___________.
ANS: transcriptionist
Q:
Under the Peer Review Improvement Act of 1982, Peer Review Organizations are
responsible for the review for appropriateness and necessity of putting a patient into the
hospital by a process known as ___________ review.
ANS: admissions
Q:
Which one of the following is a decision based upon bioethics?
ANS: The use of fetal tissue transplantation for research
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Q:
A physician must have the patient's permission in writing to reveal any confidential
information except for which one of the following?
ANS: gunshot wound
Q:
Which of the following is a federal regulation that requires health care professionals to
protect the privacy and confidentiality of patients' health information?
ANS: HIPAA
Q:
A business letter written in block style will have all lines ___________.
ANS: at the left hand margin
Q:
When writing a business letter, the salutation of a letter should be followed by which
punctuation mark?
ANS: colon
Q:
When handling a patient complaint, which one of the following would be most
appropriate?
ANS: take all complaints seriously and take thorough notes
Q:
Body language, body posture, space and distance are all examples of _____________.
ANS: non-verbal communication
Q:
What is the suggested procedure for canceling an appointment in the appointment book?
ANS: mark through the entry with a single red line
Q:
The amount an insured patient must pay toward claims each year before the insurance
company will pay for medical treatment is known as the __________.
NCMA Official Practice Test Questions and
Verified Answers
Q: To ensure that the medical office has the supplies it needs, the medical assistant should
establish a(n) _______________.
ANS: reorder point, inventory control log, and order quantity
Q:
A(n) ____________ is created containing the name, address, and phone number of both
the vendor and the medical practice. It will also have a pre-assigned number to track the
order, the quantity of items ordered, the price of the items, and the date purchased.
ANS: purchase order
Q:
Periodically the medical assistant should check all equipment in the office to ensure that
cords are not frayed, do not present hazards, and are in good working order. A(n)
________ will help the medical assistant track this routine inspection.
ANS: maintenance log
Q:
When a physician dictates an operative report and asks the medical assistant to type it up,
the physician is asking the medical assistant to function as a ___________.
ANS: transcriptionist
Q:
Under the Peer Review Improvement Act of 1982, Peer Review Organizations are
responsible for the review for appropriateness and necessity of putting a patient into the
hospital by a process known as ___________ review.
ANS: admissions
Q:
Which one of the following is a decision based upon bioethics?
ANS: The use of fetal tissue transplantation for research
, Page | 2
Q:
A physician must have the patient's permission in writing to reveal any confidential
information except for which one of the following?
ANS: gunshot wound
Q:
Which of the following is a federal regulation that requires health care professionals to
protect the privacy and confidentiality of patients' health information?
ANS: HIPAA
Q:
A business letter written in block style will have all lines ___________.
ANS: at the left hand margin
Q:
When writing a business letter, the salutation of a letter should be followed by which
punctuation mark?
ANS: colon
Q:
When handling a patient complaint, which one of the following would be most
appropriate?
ANS: take all complaints seriously and take thorough notes
Q:
Body language, body posture, space and distance are all examples of _____________.
ANS: non-verbal communication
Q:
What is the suggested procedure for canceling an appointment in the appointment book?
ANS: mark through the entry with a single red line
Q:
The amount an insured patient must pay toward claims each year before the insurance
company will pay for medical treatment is known as the __________.
