PHOENIX FIRE DEPARTMENT STUDY
GUIDE CORRECT 100%
the phoenix fire department is committed to providing the highest level of public
________ services for our community.
A) education
B) safety
C) entities
D) well being - ANSWER Introduction
b - safety
we protect lives and property though fire suppression, emergency medical and
transportation services, __________, fire prevention and public education.
A - disaster management
B - firefighting
C - rescue management
D - fitness awareness - ANSWER Introduction
a - disaster management
our members will prevent harm, survive, and be _____!
A - friendly
B - professional
C - nice
D - positive - ANSWER Introduction
c - nice
The Phoenix Fire Department cross-trains its firefighters to provide a full range of fire
suppression, _____________________________, technical rescue, aircraft firefighting
and rescue as well as emergency medical services including basic and advanced life
support and emergency medical transportation.
A) Emergency response
B) Hazardous materials response
C) Rope Rescue response
D) Disaster response - ANSWER Introduction
b - hazardous materials response
5. The Phoenix Fire Department has a _______ reputation as one of the best fire
departments in North America
A) International
,B) National
C) Excellent
D) Stellar - ANSWER Introduction
b - national
6. This reputation has been earned through years of commitment to focusing our
mission on providing the best _______ possible, philosophy based on working together
and treating each other and the customers we serve with respect
A) Customer service
B) Internal service
C) External service
D) Citizen service - ANSWER Introduction
a - customer service
7. The Phoenix Fire Department has a ______ labor management process, and a
culture that is open to change and improving the Department so that future generations
of firefighters may benefit from the hard work of current and past members, with a goal
to continue to make the Department better for those who follow them.
A) Very good
B) Model
C) Form
D) Excellent - ANSWER Introduction
b - model
8. The Phoenix Fire Department has a Model labor management process, and a culture
that is open to change and improving the Department so that future generations of
firefighters may benefit from the hard work of current and past members, with a goal to
continue to make the Department _______ for those who follow them.
A) Stronger
B) More professional
C) Worse
D) Better - ANSWER Introduction
d - better
9. This booklet is designed to give you an overview of the Phoenix Fire Department. It
will introduce you to the demands of being a firefighter and to the Training Academy
experience. The information contained within this document will not only provide you
with critical information for the written examination process but also insight into the
document will not only provide you with critical information for the ___________ process
but the also insight into the Phoenix Fire Department for the oral interview process
A) Written examination
B) Physical examination
,C) Physiological examination
D) Mental examination - ANSWER Introduction
a - written examination
1. The Phoenix Fire Chief is
a. Kara Kalkbrenner
b. Steve Beuerlein
c. Bob Khon
d. Sam Neville - ANSWER Welcome
a. Kara Kalkbrenner
2. The Local 493 Union President is
a. Pete Gorriez
b. Pat Cantleme
c. Steve Beuerlein
d. Billy Sheilds - ANSWER welcome
c - steve beuerlein
3. The career of a Phoenix Firefighter is one of the most _____ careers an individual
can choose
a. Rewarding
b. Exciting
c. Worthwhile
d. Gratifying - ANSWER welcome
d - gratifying
4. We are safe, well-trained, and___________.
a. Friendly
b. Professional
c. Fit
d. Positive - ANSWER welcome
B - professional
5. We are a diverse organization seeking people who will uphold our ________ ______
________ throughout a long career
a. High standards and traditions
b. Low standards and traditions
c. High standards and culture
d. Culture and High standards - ANSWER welcome
a - high standards and traditions
6. A Phoenix Firefighter must possess many critical qualities in order to be successful
throughout a long career. It is a unique calling that entails selflessness,_______ , and
skill.
a. Motivation
b. Friendliness
, c. Dedication
d. Fitness - ANSWER welcome
c - dedication
7. The career of a Phoenix Firefighter involves much more than fighting fire. We are
___________ driven organization
a. Internal service
b. External service
c. Customer relations
d. Customer service - ANSWER welcome
d - customer service
8. Our goal each day is to safely respond to and _____ any possible emergency that
may arise
a. Mitigate
b. Work through
c. Solve
d. Fix - ANSWER welcome
a - mitigate
9. We are Firefighters, Paramedics,Hazardous Materials Technicians, ______ _______
______, Airport Emergency Response, and much more.
a. Spanish emersion experts
b. Technical Rescue Experts
c. Emergency medical technicians
d. Low angle experts - ANSWER welcome
b - 69
10. Training is an integral part of our career. It never stops. Our Firefighters are
expected to be ______ learners, constantly striving to improve personally and
professionally.
a. Fast
b. Lifelong
c. Good
d. Excellent - ANSWER Welcome
b - lifelong
11. The following study guide reflects many of our standard operating procedures,
practices, and _____norms
a. Personal
b. Physical
c. Cultural
d. Social - ANSWER welcome
c - cultural
GUIDE CORRECT 100%
the phoenix fire department is committed to providing the highest level of public
________ services for our community.
A) education
B) safety
C) entities
D) well being - ANSWER Introduction
b - safety
we protect lives and property though fire suppression, emergency medical and
transportation services, __________, fire prevention and public education.
A - disaster management
B - firefighting
C - rescue management
D - fitness awareness - ANSWER Introduction
a - disaster management
our members will prevent harm, survive, and be _____!
A - friendly
B - professional
C - nice
D - positive - ANSWER Introduction
c - nice
The Phoenix Fire Department cross-trains its firefighters to provide a full range of fire
suppression, _____________________________, technical rescue, aircraft firefighting
and rescue as well as emergency medical services including basic and advanced life
support and emergency medical transportation.
A) Emergency response
B) Hazardous materials response
C) Rope Rescue response
D) Disaster response - ANSWER Introduction
b - hazardous materials response
5. The Phoenix Fire Department has a _______ reputation as one of the best fire
departments in North America
A) International
,B) National
C) Excellent
D) Stellar - ANSWER Introduction
b - national
6. This reputation has been earned through years of commitment to focusing our
mission on providing the best _______ possible, philosophy based on working together
and treating each other and the customers we serve with respect
A) Customer service
B) Internal service
C) External service
D) Citizen service - ANSWER Introduction
a - customer service
7. The Phoenix Fire Department has a ______ labor management process, and a
culture that is open to change and improving the Department so that future generations
of firefighters may benefit from the hard work of current and past members, with a goal
to continue to make the Department better for those who follow them.
A) Very good
B) Model
C) Form
D) Excellent - ANSWER Introduction
b - model
8. The Phoenix Fire Department has a Model labor management process, and a culture
that is open to change and improving the Department so that future generations of
firefighters may benefit from the hard work of current and past members, with a goal to
continue to make the Department _______ for those who follow them.
A) Stronger
B) More professional
C) Worse
D) Better - ANSWER Introduction
d - better
9. This booklet is designed to give you an overview of the Phoenix Fire Department. It
will introduce you to the demands of being a firefighter and to the Training Academy
experience. The information contained within this document will not only provide you
with critical information for the written examination process but also insight into the
document will not only provide you with critical information for the ___________ process
but the also insight into the Phoenix Fire Department for the oral interview process
A) Written examination
B) Physical examination
,C) Physiological examination
D) Mental examination - ANSWER Introduction
a - written examination
1. The Phoenix Fire Chief is
a. Kara Kalkbrenner
b. Steve Beuerlein
c. Bob Khon
d. Sam Neville - ANSWER Welcome
a. Kara Kalkbrenner
2. The Local 493 Union President is
a. Pete Gorriez
b. Pat Cantleme
c. Steve Beuerlein
d. Billy Sheilds - ANSWER welcome
c - steve beuerlein
3. The career of a Phoenix Firefighter is one of the most _____ careers an individual
can choose
a. Rewarding
b. Exciting
c. Worthwhile
d. Gratifying - ANSWER welcome
d - gratifying
4. We are safe, well-trained, and___________.
a. Friendly
b. Professional
c. Fit
d. Positive - ANSWER welcome
B - professional
5. We are a diverse organization seeking people who will uphold our ________ ______
________ throughout a long career
a. High standards and traditions
b. Low standards and traditions
c. High standards and culture
d. Culture and High standards - ANSWER welcome
a - high standards and traditions
6. A Phoenix Firefighter must possess many critical qualities in order to be successful
throughout a long career. It is a unique calling that entails selflessness,_______ , and
skill.
a. Motivation
b. Friendliness
, c. Dedication
d. Fitness - ANSWER welcome
c - dedication
7. The career of a Phoenix Firefighter involves much more than fighting fire. We are
___________ driven organization
a. Internal service
b. External service
c. Customer relations
d. Customer service - ANSWER welcome
d - customer service
8. Our goal each day is to safely respond to and _____ any possible emergency that
may arise
a. Mitigate
b. Work through
c. Solve
d. Fix - ANSWER welcome
a - mitigate
9. We are Firefighters, Paramedics,Hazardous Materials Technicians, ______ _______
______, Airport Emergency Response, and much more.
a. Spanish emersion experts
b. Technical Rescue Experts
c. Emergency medical technicians
d. Low angle experts - ANSWER welcome
b - 69
10. Training is an integral part of our career. It never stops. Our Firefighters are
expected to be ______ learners, constantly striving to improve personally and
professionally.
a. Fast
b. Lifelong
c. Good
d. Excellent - ANSWER Welcome
b - lifelong
11. The following study guide reflects many of our standard operating procedures,
practices, and _____norms
a. Personal
b. Physical
c. Cultural
d. Social - ANSWER welcome
c - cultural
