LETC WEEK 1 EXAM 2025 QUESTIONS
AND ANSWERS
Name the mission of the Department of Veterans Affairs - ANS To fulfill President Lincolns
promise "To care for him who shall have borne the battle, and for his widow, and his orphan"
by serving and honoring the men and women who are America's veterans.
List the 5 core values of the Department of Veterans Affairs - ANS (ICARE)
Integrity
Commitment
Advocacy
Respect
Excellence
Recall the mission and the vision of the VA Police - ANS To serve and protect Veterans,
patients, employees, contractors, volunteers, affiliates, visitors, and others who frequent VA
facilities.
Recognize how the VA Police support the mission of the Department of Veterans Affairs and the
veteran patient experience - ANS To assist those who cannot care for themselves. A police
officer not only has a duty, but an obligation to help people who are less fortunate.
VA Police Vison - ANS Indispensable part of the corporate VA team
1 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
, Voluntary Compliance - ANS The process of meeting the legal requirements of a wrong doing
by the persons own free will. This is a preferred outcome for VA Medical Centers and the VA
Police.
Universal Truth #1 - ANS Dignity and Respect
Universal Truth #2 - ANS Ask to do something rather than to be told
Universal Truth #3 - ANS People like to be told WHY they're doing something
Universal Truth #4 - ANS People respond better to options vs. threats
Universal truth #5 - ANS 2nd chance
5 times when words fail - ANS S - Security
A - Attack
F - Flight
E - Excessive Repetition
R - Revised Priorities
Tactical 8-Step Pattern - ANS 1. Appropriate greeting
2. Identify yourself and your department
3. Explain reason for contract
4. Any justifying reason for...
5. Ask for identification
6. Decision stage
7. Appropriate Close
2 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
AND ANSWERS
Name the mission of the Department of Veterans Affairs - ANS To fulfill President Lincolns
promise "To care for him who shall have borne the battle, and for his widow, and his orphan"
by serving and honoring the men and women who are America's veterans.
List the 5 core values of the Department of Veterans Affairs - ANS (ICARE)
Integrity
Commitment
Advocacy
Respect
Excellence
Recall the mission and the vision of the VA Police - ANS To serve and protect Veterans,
patients, employees, contractors, volunteers, affiliates, visitors, and others who frequent VA
facilities.
Recognize how the VA Police support the mission of the Department of Veterans Affairs and the
veteran patient experience - ANS To assist those who cannot care for themselves. A police
officer not only has a duty, but an obligation to help people who are less fortunate.
VA Police Vison - ANS Indispensable part of the corporate VA team
1 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
, Voluntary Compliance - ANS The process of meeting the legal requirements of a wrong doing
by the persons own free will. This is a preferred outcome for VA Medical Centers and the VA
Police.
Universal Truth #1 - ANS Dignity and Respect
Universal Truth #2 - ANS Ask to do something rather than to be told
Universal Truth #3 - ANS People like to be told WHY they're doing something
Universal Truth #4 - ANS People respond better to options vs. threats
Universal truth #5 - ANS 2nd chance
5 times when words fail - ANS S - Security
A - Attack
F - Flight
E - Excessive Repetition
R - Revised Priorities
Tactical 8-Step Pattern - ANS 1. Appropriate greeting
2. Identify yourself and your department
3. Explain reason for contract
4. Any justifying reason for...
5. Ask for identification
6. Decision stage
7. Appropriate Close
2 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
