SALESFORCE ADMIN EXAM WITH QUESTIONS AND CORRECT
Salesforce Admin Exam
ANSWERS || LATEST UPDATE 2024/2025
Study online at https://quizlet.com/_5vosah
1. Which three objects have a relationship with a Cam- ??? A,B,C
paign?
Choose 3 answers
A. Lead
B. Opportunity
C. Contact
D. Account
E. Contact Role
2. Universal Containers offers a variety of products that C (looked this up)
are comparable to products from other companies.
Sales representatives request a method to track prod-
uct strengths and weaknesses compared to those of-
fered by other vendors. What should the System Ad-
ministrator implement?
A. Big Deal Alerts on high-value Opportunities
B. Strength and Weakness fields on Company Informa-
tion
C. Competitors on the Opportunity Page Layout
D. Products and Pricebooks on Opportunity Line Items
3. Universal Containers created a new product line with A
a special sales team to sell the products. The sales
process for the new line is more complex than the cur-
rent sales process. The System Administrator added
new picklist values to the Stage field for use by the
new sales team. How should the System Administrator
configure Salesforce to ensure only the appropriate
stages are visible based on the product line?
, Salesforce Admin Exam
Study online at https://quizlet.com/_5vosah
A. Create a sales process and Opportunity record type
for each product line.
B. Create a validation rule to display the appropriate
Stages based on the User's role.
C. Create a validation rule to display the appropriate
Stages based on product line.
D. Create new Forecast categories and assign the new
Stage picklist values to those categories.
4. Universal Containers wants the sales team to ac- C (looked up)
cess information about Closed Won Opportunities
with a common competitor for all pending big deals.
Which features should the System Administrator im-
plement?
A. Sales Teams and Closed Won Opportunities
B. Commonalities and Won Information
C. Competitors and Similar Opportunities
D. Big Deal Alerts and Sales Teams
5. What standard object stores information about sales D
deals?
A. Accounts
B. Assets
C. Products
D. Opportunities
6. Custom fields in the Lead object can be mapped to CD (custom -> custom)
which two types of fields? Leads only map to ac-
count, contact and oppor-
Choose 2 answers tunity(optional)
, Salesforce Admin Exam
Study online at https://quizlet.com/_5vosah
A. Custom Activity
B. Standard Contact
C. Custom Account
D. Custom Opportunity
7. How should the System Administrator implement bi- B (looked up)
weekly notifications for Sales Reps that include Oppor-
tunities that need attention based on the Opportunity
Owner's last login, past due Opportunities, and all Op-
portunities that have not been updated in the last 30
days?
A. Create Scheduled Reports.
B. Create Opportunity Update Reminders.
C. Create a Chatter Group.
D. Create Scheduled Dashboards.
8. How should a sales rep send a product data sheet to a C (looked up) seems like a
prospect without attaching the document to an email? good idea to create con-
tent for "library" as op-
A. Assign the prospect as a campaign member to the posed to a documents
product data sheet campaign record. folder
B. Save the data sheet in the Shared Documents Folder
and email the link to the prospect.
C. Upload the data sheet to a Library and create/send
a Content Pack to the prospect.
D. Attach the data sheet to a Notes and Attachment
related list and email the link to the prospect.
9. A System Administrator created a workflow rule that A - "all other users"
sends email alerts when a Case with a high priority is
created. A new Support Engineer who works remotely
at Universal Containers complains about not receiving
Salesforce Admin Exam
ANSWERS || LATEST UPDATE 2024/2025
Study online at https://quizlet.com/_5vosah
1. Which three objects have a relationship with a Cam- ??? A,B,C
paign?
Choose 3 answers
A. Lead
B. Opportunity
C. Contact
D. Account
E. Contact Role
2. Universal Containers offers a variety of products that C (looked this up)
are comparable to products from other companies.
Sales representatives request a method to track prod-
uct strengths and weaknesses compared to those of-
fered by other vendors. What should the System Ad-
ministrator implement?
A. Big Deal Alerts on high-value Opportunities
B. Strength and Weakness fields on Company Informa-
tion
C. Competitors on the Opportunity Page Layout
D. Products and Pricebooks on Opportunity Line Items
3. Universal Containers created a new product line with A
a special sales team to sell the products. The sales
process for the new line is more complex than the cur-
rent sales process. The System Administrator added
new picklist values to the Stage field for use by the
new sales team. How should the System Administrator
configure Salesforce to ensure only the appropriate
stages are visible based on the product line?
, Salesforce Admin Exam
Study online at https://quizlet.com/_5vosah
A. Create a sales process and Opportunity record type
for each product line.
B. Create a validation rule to display the appropriate
Stages based on the User's role.
C. Create a validation rule to display the appropriate
Stages based on product line.
D. Create new Forecast categories and assign the new
Stage picklist values to those categories.
4. Universal Containers wants the sales team to ac- C (looked up)
cess information about Closed Won Opportunities
with a common competitor for all pending big deals.
Which features should the System Administrator im-
plement?
A. Sales Teams and Closed Won Opportunities
B. Commonalities and Won Information
C. Competitors and Similar Opportunities
D. Big Deal Alerts and Sales Teams
5. What standard object stores information about sales D
deals?
A. Accounts
B. Assets
C. Products
D. Opportunities
6. Custom fields in the Lead object can be mapped to CD (custom -> custom)
which two types of fields? Leads only map to ac-
count, contact and oppor-
Choose 2 answers tunity(optional)
, Salesforce Admin Exam
Study online at https://quizlet.com/_5vosah
A. Custom Activity
B. Standard Contact
C. Custom Account
D. Custom Opportunity
7. How should the System Administrator implement bi- B (looked up)
weekly notifications for Sales Reps that include Oppor-
tunities that need attention based on the Opportunity
Owner's last login, past due Opportunities, and all Op-
portunities that have not been updated in the last 30
days?
A. Create Scheduled Reports.
B. Create Opportunity Update Reminders.
C. Create a Chatter Group.
D. Create Scheduled Dashboards.
8. How should a sales rep send a product data sheet to a C (looked up) seems like a
prospect without attaching the document to an email? good idea to create con-
tent for "library" as op-
A. Assign the prospect as a campaign member to the posed to a documents
product data sheet campaign record. folder
B. Save the data sheet in the Shared Documents Folder
and email the link to the prospect.
C. Upload the data sheet to a Library and create/send
a Content Pack to the prospect.
D. Attach the data sheet to a Notes and Attachment
related list and email the link to the prospect.
9. A System Administrator created a workflow rule that A - "all other users"
sends email alerts when a Case with a high priority is
created. A new Support Engineer who works remotely
at Universal Containers complains about not receiving
