WGU CHANGE MANAGEMENT AND INNOVATION-
C208 ASSESSMENT V1 EXAM QUESTIONS AND
CORRECT ANSWERS (WELL DETAILED AND VERIFIED
ANSWERS) LATEST UPDATE 2024/2025
Which three individuals within an organization could play the role of change agent
- ...(ANSWERS)....ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader takes
when implementing a change - ...(ANSWERS)....Establishing a sense of urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order from 1
(earliest stage) to 5 (latest stage) - ...(ANSWERS)....knowledge
persuasion
decision
implementation
confirmation
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to
these changes
Which type of change model should this person employ? -
...(ANSWERS)....Descriptive
, Which two statements characterize low end disruption - ...(ANSWERS)....it is an
innovation that is good enough
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change initiatives?
Choose 2 answers - ...(ANSWERS)....Communicating change initiatives through
email
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change? - ...(ANSWERS)....a consistent vision of the end result of the change
how should training be viewed during organizational change - ...(ANSWERS)....as
a worthwhile investment in a successful transition
How can a leader connect with employees to help sustain organizational change?
- ...(ANSWERS)....offering positive feedback
Which approach is proven and effective in using reinforcements to sustain
change? - ...(ANSWERS)....Directing leaders to focus on profit-driven goals,
market share, and employee satisfaction
C208 ASSESSMENT V1 EXAM QUESTIONS AND
CORRECT ANSWERS (WELL DETAILED AND VERIFIED
ANSWERS) LATEST UPDATE 2024/2025
Which three individuals within an organization could play the role of change agent
- ...(ANSWERS)....ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader takes
when implementing a change - ...(ANSWERS)....Establishing a sense of urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order from 1
(earliest stage) to 5 (latest stage) - ...(ANSWERS)....knowledge
persuasion
decision
implementation
confirmation
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to
these changes
Which type of change model should this person employ? -
...(ANSWERS)....Descriptive
, Which two statements characterize low end disruption - ...(ANSWERS)....it is an
innovation that is good enough
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change initiatives?
Choose 2 answers - ...(ANSWERS)....Communicating change initiatives through
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change? - ...(ANSWERS)....a consistent vision of the end result of the change
how should training be viewed during organizational change - ...(ANSWERS)....as
a worthwhile investment in a successful transition
How can a leader connect with employees to help sustain organizational change?
- ...(ANSWERS)....offering positive feedback
Which approach is proven and effective in using reinforcements to sustain
change? - ...(ANSWERS)....Directing leaders to focus on profit-driven goals,
market share, and employee satisfaction
