Veteran Service Officer (VSO) UPDATED
ACTUAL Exam Questions and CORECT
Answers
VBM - CORRECT ANSWER - Veterans Benefit Manual
An Advocates 1st Rule? - CORRECT ANSWER - Do no harm
What document is required to represent a Veteran? - CORRECT ANSWER - Power of
Attorney(POA)
Can there be more than one POA active at any given time? - CORRECT ANSWER - No,
there cannot be more than one POA active at the same time
BVA - CORRECT ANSWER - Board of Veterans Appeals
How many regional offices are there nationally? - CORRECT ANSWER - 58
VA has a duel role when it comes to claims, those are? - CORRECT ANSWER - Be a
friend to the Veterans but also be a guardian of the tax payer
How can a claimant reopen a case filed by the VA as "final?" - CORRECT ANSWER - By
presenting new and material evidence
What is new evidence? - CORRECT ANSWER - Evidence that has not already been
submitted to the VA
What is material evidence? - CORRECT ANSWER - Evidence that helps prove a
previously unproven fact
, When can the VA deny a claim? - CORRECT ANSWER - If the weight of the evidence is
(more than half) against the claim
Duty to Assist - CORRECT ANSWER - VA has the duty to assist claimants who submit a
reasonably possible claim in developing evidence to support their claims
What helps makes an advocates claim successful - CORRECT ANSWER - Present reasons
why the benefit should be granted and cite appropriate statues and regulations using the VA's
adjudication procedures manual (M21-1MR).
M21-1MR - CORRECT ANSWER - VA's Adjudication Procedures Manual
What are the 3 elements of a disability compensation claim? - CORRECT ANSWER - 1.
Veteran must currently suffer a disability or have suffered from disability since the claim was
filed 2. Must be some incident in service that could have caused the condition and 3. There must
be some way of linking that current condition to that incident.
3 Departments of the VA - CORRECT ANSWER - Veterans Benefits Administration
(VBA), Veterans Health Administration (VHA), Central VA Office (VACO): national Cemetery,
General Counsel, Office of Inspector General.
DRO - CORRECT ANSWER - Decision Review Officer
What is a review "de novo" - CORRECT ANSWER - A new and complete review without
giving any weight to the fact that the Regional Office(RO) personnel previously denied the
claim.
Are Veterans automatically entitled to VA healthcare? - CORRECT ANSWER - No, VA
medical care is principally directed toward treating medical problems related to Veteran's
military service and toward helping some low income Veterans.
ACTUAL Exam Questions and CORECT
Answers
VBM - CORRECT ANSWER - Veterans Benefit Manual
An Advocates 1st Rule? - CORRECT ANSWER - Do no harm
What document is required to represent a Veteran? - CORRECT ANSWER - Power of
Attorney(POA)
Can there be more than one POA active at any given time? - CORRECT ANSWER - No,
there cannot be more than one POA active at the same time
BVA - CORRECT ANSWER - Board of Veterans Appeals
How many regional offices are there nationally? - CORRECT ANSWER - 58
VA has a duel role when it comes to claims, those are? - CORRECT ANSWER - Be a
friend to the Veterans but also be a guardian of the tax payer
How can a claimant reopen a case filed by the VA as "final?" - CORRECT ANSWER - By
presenting new and material evidence
What is new evidence? - CORRECT ANSWER - Evidence that has not already been
submitted to the VA
What is material evidence? - CORRECT ANSWER - Evidence that helps prove a
previously unproven fact
, When can the VA deny a claim? - CORRECT ANSWER - If the weight of the evidence is
(more than half) against the claim
Duty to Assist - CORRECT ANSWER - VA has the duty to assist claimants who submit a
reasonably possible claim in developing evidence to support their claims
What helps makes an advocates claim successful - CORRECT ANSWER - Present reasons
why the benefit should be granted and cite appropriate statues and regulations using the VA's
adjudication procedures manual (M21-1MR).
M21-1MR - CORRECT ANSWER - VA's Adjudication Procedures Manual
What are the 3 elements of a disability compensation claim? - CORRECT ANSWER - 1.
Veteran must currently suffer a disability or have suffered from disability since the claim was
filed 2. Must be some incident in service that could have caused the condition and 3. There must
be some way of linking that current condition to that incident.
3 Departments of the VA - CORRECT ANSWER - Veterans Benefits Administration
(VBA), Veterans Health Administration (VHA), Central VA Office (VACO): national Cemetery,
General Counsel, Office of Inspector General.
DRO - CORRECT ANSWER - Decision Review Officer
What is a review "de novo" - CORRECT ANSWER - A new and complete review without
giving any weight to the fact that the Regional Office(RO) personnel previously denied the
claim.
Are Veterans automatically entitled to VA healthcare? - CORRECT ANSWER - No, VA
medical care is principally directed toward treating medical problems related to Veteran's
military service and toward helping some low income Veterans.
