Which of the below are Dutch Bros' core values: correct answers Service, Quality, Speed
Which of the following milks do we offer: correct answers Almond, Kick Me Mix, 2%, Nonfat,
Coconut, Oat, Chocolate
Which of the following best describes our Secret Menu? correct answers It's a list of flavor
combinations and drinks our custies order from
All size Freezes get ______ scoop(s) of flavor, no matter the size. Yes, even 911 Freezes! correct
answers 1
Mocha Freezes always get correct answers 2 scoops of chocolate milk
We always add _____ shots of espresso to every size 911 and Double Torture Freezes. correct
answers 2 extra
A Freeze is correct answers a frozen, creamy blend of espresso, milk, and sugar.
Which of the following drink types do we offer: correct answers latte, breve, smoothies, hot
chocolate, kids drinks, lemonade, dutch soda, tea, cold brew, frosts, espresso
Excellent customer service includes: correct answers Repeating orders back to customers and
crew, serving with a smile, and saying "thank you!"
How do we build a flavor combo for a single drink? correct answers Equal parts of flavor
combined into a clean, flat scoop
, How much syrup or sauce is added to any size standard coffee-based drink? correct answers 1
flat scoop
What is the #1 recipe rule at Dutch? correct answers Flavor + Shots + Milk
If your shots are running longer than 26 seconds, you need to adjust the grind to be more...
correct answers Coarse (to the left)
How much tight froth should be on top of all Mochas, Lattes, and Breves? correct answers 1/4
inch
What is the safe zone for milk in the refrigerator? correct answers 32-40 degrees
What is the ideal temperature range for steamed milk? correct answers 150-155 degrees
What is the target shot window for White Coffee? correct answers 7-12 seconds
What is the target shot window for Private Reserve and Decaf Coffee? correct answers 15-26
seconds
Our 3-bean blend is comprised of beans from the following countries: (select all that apply)
correct answers Colombia, El Salvador, Brazil
If a customer ordered a Chocolate Frappuccino, what response would you have when asking and
educating them on our menu? correct answers Yum! Here at DB we actually serve "Freezes"
which are very similar to a Frappuccino. Would you like to try a Mocha Freeze? Would you like
whipped cream on it as well?
What coffee options do we offer at DB? correct answers Private Reserve, White Coffee, Cold
Brew, Nitro Cold Brew, Decaf Coffee