UPDATED ACTUAL Exam Questions and
CORRECT Answers
Who signs it (death certificate) - CORRECT ANSWER - attending physician or
coroner/medical examiner.
Certified copies (death certificate) - CORRECT ANSWER - legal copy of the
original death certificate.
Burial permit - CORRECT ANSWER - legal document issued by government
agency authorizing transportation and/or disposition.
Mean - CORRECT ANSWER - the sum of a group of numbers divided by the
number of units.
Median - CORRECT ANSWER - the value of the "midpoint" in a set of numbers.
Mode - CORRECT ANSWER - the value that occurs most frequently in a group of
numbers.
Range - CORRECT ANSWER - the upper and lower limits of a series of numbers.
Hermitic - CORRECT ANSWER - casket is completely sealed by fusion or
soldering.
Consumer Value Index - CORRECT ANSWER - Percentage derived by dividing
the wholesale cost of the merchandise by the retail price of the merchandise.
Merchandise Value Ratio - CORRECT ANSWER - Relationship between the
wholesale cost of merchandise and total cost (services & merchandise) to the consumer.
Itemization - CORRECT ANSWER - price quotation in which each unit of service
or merchandise is priced separately.
Unit - CORRECT ANSWER - method of price quotation showing pricing of
services and casket together.
, Bi-unit - CORRECT ANSWER - method of price quotation showing separate
pricing for services and casket.
Functional - CORRECT ANSWER - price quotation where prices are broken down
into several major component parts.
Entombment - CORRECT ANSWER - the placing of remains in a crypt in a
mausoleum.
Interment - CORRECT ANSWER - act of placing the dead human body into the
ground.
Inhument - CORRECT ANSWER - act of placing the dead human body into the
ground.
Cremation - CORRECT ANSWER - the reduction of a dead human body to
inorganic bone fragments by intense heat.
Columbarium - CORRECT ANSWER - structure, room or space inside a
mausoleum containing niches to hold cremains.
Retort - CORRECT ANSWER - the burning chamber in a crematory.
Price quotation - CORRECT ANSWER - itemization, unit pricing, bi-unit pricing,
functional pricing.
Pre-funded funeral arrangements - CORRECT ANSWER - funeral arrangement
made in advance of need that include funding or prepayment.
Pre-planned funeral arrangements - CORRECT ANSWER - funeral arrangement
made in advance of need that do not include funding or prepayment.
Pre need - CORRECT ANSWER - funeral arrangements made prior to need.
(usually funded)
At need - CORRECT ANSWER - funeral arrangements made at the time of need.
Post need/aftercare - CORRECT ANSWER - services provided by funeral service
organizations that occur after final disposition.