WGU C234 REM1: Task 2: Workforce Planning,
Recruitment, & Selection |Passed on First Attempt
|Latest Update with Complete Solution
Course Code: 234
Student Name:
Student ID:
Date:
Student Mentor Name:
A.
1. The first cause of workplace conflict between the two groups is the mayor wants to
reduce the amount of hours firefighters can get for overtime. Overtime has allowed
firefighters to earn 1.5 times their current hourly wage and has provided them with the
means to improve living conditions for themselves and their families. Reducing overtime
hours, firefighters may face financial hardship and lower morale.
2. Poor communication is another cause of workplace conflict between city management
and firefighters. The mayor decided to reduce overtime without consulting with
firefighters or union representatives. Making this decision does not give firefighters
enough time to properly plan and budget their finances.
3. Lastly, another cause of workplace conflict is that the mayor disrespected the
firefighters by commenting at a press conference that firefighters are on a "gravy train."
Because firefighters risk their lives daily to fight fires, this remark has made them feel
unappreciated for their hard work and loyalty.
B.
1. One short-term outcome that can occur if the conflict is not resolved is that
experienced firefighters may begin to call in sick and have a higher rate of absences. Due
to increasing wildfires, the city may be at risk because the fire department will be short-
staffed, which will cause delays when responding to emergencies.
1
Recruitment, & Selection |Passed on First Attempt
|Latest Update with Complete Solution
Course Code: 234
Student Name:
Student ID:
Date:
Student Mentor Name:
A.
1. The first cause of workplace conflict between the two groups is the mayor wants to
reduce the amount of hours firefighters can get for overtime. Overtime has allowed
firefighters to earn 1.5 times their current hourly wage and has provided them with the
means to improve living conditions for themselves and their families. Reducing overtime
hours, firefighters may face financial hardship and lower morale.
2. Poor communication is another cause of workplace conflict between city management
and firefighters. The mayor decided to reduce overtime without consulting with
firefighters or union representatives. Making this decision does not give firefighters
enough time to properly plan and budget their finances.
3. Lastly, another cause of workplace conflict is that the mayor disrespected the
firefighters by commenting at a press conference that firefighters are on a "gravy train."
Because firefighters risk their lives daily to fight fires, this remark has made them feel
unappreciated for their hard work and loyalty.
B.
1. One short-term outcome that can occur if the conflict is not resolved is that
experienced firefighters may begin to call in sick and have a higher rate of absences. Due
to increasing wildfires, the city may be at risk because the fire department will be short-
staffed, which will cause delays when responding to emergencies.
1
