HM 480 Final questions with accurate answers
_______ is a chain hotel run by a third party where the chain receives
some sort of franchise fee Ans✓✓✓ franchise hotel
________ is a chain hotel owned and/or managed by the chain or the
parent company Ans✓✓✓ corporate hotel
6 Location Categories Ans✓✓✓ 1. Urban- large metro cities
2. Suburban- suburbs of the cities above
3. Airport- close to a major airport
4. Interstate- close to a major highway
5. Resort- primarily leisure destination hotels
6. Small Metro/Town- smaller metro areas
A _____ company operates a hotel for another party Ans✓✓✓
management
A HOST or Profitability report displays data for how many years
Ans✓✓✓ 2
a HOST or profitability report displays what type of information
Ans✓✓✓ proft and loss information, including revenue, expense and
profit accounts
,Benchmarking in the hotel industry takes place at what level Ans✓✓✓ -
property level for an individual hotel versus their Competitive Set
-Corporate level for a hotel company, for example one brand versus
others
-geographic level for tourism organizations, for example city versus
comparable cities
Can a chain hotel move up or down to the next higher or lower scale
group? Ans✓✓✓ yes
Changes to how markets and tracts are geographically defined are made
how often? Ans✓✓✓ Annually
Comp sets are used for many purposes in hotel operations. What is one
of those purposes Ans✓✓✓ -Comp sets can be used to aid the sales and
marketing departments in determining the effectiveness of various
pricing decisions
-comp sets can be used in management contracts for performance
requirements
-comp sets can have an effect on a general managers compensation
consist of multiple chains. often it will have a variety of different types
of chains. range of high-end, middle and low-end chains Ans✓✓✓
parent company
, Examples of Parent Companies Ans✓✓✓ Wyndham, Choice, Hilton,
IHG, Marriott, Best Western, Starwood, Hyatt, Extended Stay, Omni,
Disney, Four Seasons, Kimpton
Hotels and hotel companies outside the U.S. may receive STAR reports
in what currency Ans✓✓✓ Local currency, US dollars or a third
currency (the company gets to decide)
How any scale categories are there compared to class categories
Ans✓✓✓ 7 scale categories and 6 class categories
How are chains grouped into scales? ADR or subjective criteria such as
features or amenities Ans✓✓✓ ADR
How are exchange rates handled when it comes to multiple time periods,
e.g. YTD, Running 3 month or Running 12 month Ans✓✓✓ Raw data
is aggregated using the exchange rate for each individual month, then
the KPIs are calculated for the time period
How to calculate ADR Ans✓✓✓ Revenue/Demand
How to calculate Occupancy Ans✓✓✓ Demand/Supply
How to calculate Percent change Ans✓✓✓ This Year-Last Year/Last
Year
_______ is a chain hotel run by a third party where the chain receives
some sort of franchise fee Ans✓✓✓ franchise hotel
________ is a chain hotel owned and/or managed by the chain or the
parent company Ans✓✓✓ corporate hotel
6 Location Categories Ans✓✓✓ 1. Urban- large metro cities
2. Suburban- suburbs of the cities above
3. Airport- close to a major airport
4. Interstate- close to a major highway
5. Resort- primarily leisure destination hotels
6. Small Metro/Town- smaller metro areas
A _____ company operates a hotel for another party Ans✓✓✓
management
A HOST or Profitability report displays data for how many years
Ans✓✓✓ 2
a HOST or profitability report displays what type of information
Ans✓✓✓ proft and loss information, including revenue, expense and
profit accounts
,Benchmarking in the hotel industry takes place at what level Ans✓✓✓ -
property level for an individual hotel versus their Competitive Set
-Corporate level for a hotel company, for example one brand versus
others
-geographic level for tourism organizations, for example city versus
comparable cities
Can a chain hotel move up or down to the next higher or lower scale
group? Ans✓✓✓ yes
Changes to how markets and tracts are geographically defined are made
how often? Ans✓✓✓ Annually
Comp sets are used for many purposes in hotel operations. What is one
of those purposes Ans✓✓✓ -Comp sets can be used to aid the sales and
marketing departments in determining the effectiveness of various
pricing decisions
-comp sets can be used in management contracts for performance
requirements
-comp sets can have an effect on a general managers compensation
consist of multiple chains. often it will have a variety of different types
of chains. range of high-end, middle and low-end chains Ans✓✓✓
parent company
, Examples of Parent Companies Ans✓✓✓ Wyndham, Choice, Hilton,
IHG, Marriott, Best Western, Starwood, Hyatt, Extended Stay, Omni,
Disney, Four Seasons, Kimpton
Hotels and hotel companies outside the U.S. may receive STAR reports
in what currency Ans✓✓✓ Local currency, US dollars or a third
currency (the company gets to decide)
How any scale categories are there compared to class categories
Ans✓✓✓ 7 scale categories and 6 class categories
How are chains grouped into scales? ADR or subjective criteria such as
features or amenities Ans✓✓✓ ADR
How are exchange rates handled when it comes to multiple time periods,
e.g. YTD, Running 3 month or Running 12 month Ans✓✓✓ Raw data
is aggregated using the exchange rate for each individual month, then
the KPIs are calculated for the time period
How to calculate ADR Ans✓✓✓ Revenue/Demand
How to calculate Occupancy Ans✓✓✓ Demand/Supply
How to calculate Percent change Ans✓✓✓ This Year-Last Year/Last
Year
