ADMN 232 MIDTERM QUESTIONS
AND ANSWERS
Management55-55answer--getting55work55done55through55others
Efficiency55-55answer--
getting55work55done55with55a55minimum55of55effort,55expense,55or55waste
Effectiveness55-55answer--
accomplishing55tasks55that55help55fulfill55organizational55objectives
Four55Management55Functions55-55answer--planning,55organizing,55leading,55controlling
Planning55-55answer--
determining55organizational55goals55and55a55means55for55achieving55them
Organizing55-55answer--
deciding55where55decisions55will55be55made,55who55will55do55what55jobs55and55tasks,55a
nd55who55will55work55for55whom
Leading55-55answer--
inspiring55and55motivating55workers55to55work55hard55to55achieve55organizational55goals
Controlling55-55answer--
monitoring55progress55toward55goal55achievement55and55taking55corrective55action55whe
n55needed
Four55Kinds55of55Managers55-55answer--top55managers,55middle55managers,55first-
line55managers,55team55leaders
Top55Managers55-55answer--
executives55responsible55for55the55overall55direction55of55the55organization
Middle55Managers55-55answer--
responsible55for55setting55objectives55consistent55with55top55management's55goals55and5
,5for55planning55and55implementing55subunit55strategies55for55achieving55these55objective
s
First-line55Managers55-55answer--
responsible55for55training55and55supervising55the55performance55of55nonmanagerial55em
ployees55who55are55directly55responsible55for55producing55the55company's55products55or
55services
Team55Leaders55-55answer--
managers55responsible55for55facilitating55team55activities55toward55goal55accomplishme
nt
Managerial55Roles55-55answer--interpersonal,55informational,55decisional
Interpersonal55-55answer--figurehead,55leader,55liaison
Informational55-55answer--monitor,55disseminator,55spokesperson
Decisional55-55answer--
entrepreneur,55disturbance55handler,55resource55allocator,55negotiator
Managerial55Skills55-55answer--conceptual,55human,55technical
Conceptual55Skills55-55answer--Understand55as55a55whole
Human55Skills55-55answer--the55ability55to55work55well55with55others
Technical55Skills55-55answer--
the55ability55to55perform55special55procedures,55techniques,55and55knowledge
Scientific55Management55-55answer--
thoroughly55studying55and55testing55different55work55methods55to55identify55the55best,55
most55efficient55way55to55complete55a55job
Soldiering55-55answer--
when55workers55deliberately55slow55their55pace55or55restrict55their55work55output
Motion55Study55-55answer--
breaking55each55task55or55job55into55its55separate55motions55and55then55eliminating55tho
se55that55are55unnecessary55or55repetitive
Time55Study55-55answer--
timing55how55long55it55takes55good55workers55to55complete55each55part55of55their55jobs
, Gannt55Chart55-55answer--
a55graphic55chart55that55shows55which55tasks55must55be55completed55at55which55times55i
n55order55to55complete55a55project55or55task
Bureaucracy55-55answer--
the55exercise55of55control55based55on55knowledge,55expertise,55or55experience
Organization55-55answer--
a55system55of55consciously55coordinated55activities55or55forces55of55two55or55more55peo
ple
System55-55answer--
a55set55of55interrelated55elements55or55parts55that55function55as55a55whole
Subsystems55-55answer--
smaller55systems55that55operate55within55the55context55of55a55larger55system
Synergy55-55answer--
two55or55more55subsystems55working55together55to55produce55more55than55the55sum55of
55their55parts
Closed55System55-55answer--
systems55that55can55sustain55themselves55without55interacting55with55their55environment
s
Open55System55-55answer--
systems55that55can55sustain55themselves55only55by55interacting55with55their55environme
nt,55on55which55they55depend55for55their55survival.
Contingency55Approach55-55answer--
no55universal55management55theory,55most55effective55depends55on55the55situation
Global55Business55-55answer--
the55buying55and55selling55of55goods55and55services55by55people55from55different55count
ries
Multinational55Corporation55-55answer--
a55corporation55that55owns55businesses55in55two55or55more55countries
Foreign55Direct55Investments55-55answer--
a55company55builds55a55new55or55buys55an55existing55business55in55a55foreign55country
Trade55Barriers55-55answer--government-
imposed55regulations55that55increase55the55cost55and55restrict55the55number55of55import
ed55goods
AND ANSWERS
Management55-55answer--getting55work55done55through55others
Efficiency55-55answer--
getting55work55done55with55a55minimum55of55effort,55expense,55or55waste
Effectiveness55-55answer--
accomplishing55tasks55that55help55fulfill55organizational55objectives
Four55Management55Functions55-55answer--planning,55organizing,55leading,55controlling
Planning55-55answer--
determining55organizational55goals55and55a55means55for55achieving55them
Organizing55-55answer--
deciding55where55decisions55will55be55made,55who55will55do55what55jobs55and55tasks,55a
nd55who55will55work55for55whom
Leading55-55answer--
inspiring55and55motivating55workers55to55work55hard55to55achieve55organizational55goals
Controlling55-55answer--
monitoring55progress55toward55goal55achievement55and55taking55corrective55action55whe
n55needed
Four55Kinds55of55Managers55-55answer--top55managers,55middle55managers,55first-
line55managers,55team55leaders
Top55Managers55-55answer--
executives55responsible55for55the55overall55direction55of55the55organization
Middle55Managers55-55answer--
responsible55for55setting55objectives55consistent55with55top55management's55goals55and5
,5for55planning55and55implementing55subunit55strategies55for55achieving55these55objective
s
First-line55Managers55-55answer--
responsible55for55training55and55supervising55the55performance55of55nonmanagerial55em
ployees55who55are55directly55responsible55for55producing55the55company's55products55or
55services
Team55Leaders55-55answer--
managers55responsible55for55facilitating55team55activities55toward55goal55accomplishme
nt
Managerial55Roles55-55answer--interpersonal,55informational,55decisional
Interpersonal55-55answer--figurehead,55leader,55liaison
Informational55-55answer--monitor,55disseminator,55spokesperson
Decisional55-55answer--
entrepreneur,55disturbance55handler,55resource55allocator,55negotiator
Managerial55Skills55-55answer--conceptual,55human,55technical
Conceptual55Skills55-55answer--Understand55as55a55whole
Human55Skills55-55answer--the55ability55to55work55well55with55others
Technical55Skills55-55answer--
the55ability55to55perform55special55procedures,55techniques,55and55knowledge
Scientific55Management55-55answer--
thoroughly55studying55and55testing55different55work55methods55to55identify55the55best,55
most55efficient55way55to55complete55a55job
Soldiering55-55answer--
when55workers55deliberately55slow55their55pace55or55restrict55their55work55output
Motion55Study55-55answer--
breaking55each55task55or55job55into55its55separate55motions55and55then55eliminating55tho
se55that55are55unnecessary55or55repetitive
Time55Study55-55answer--
timing55how55long55it55takes55good55workers55to55complete55each55part55of55their55jobs
, Gannt55Chart55-55answer--
a55graphic55chart55that55shows55which55tasks55must55be55completed55at55which55times55i
n55order55to55complete55a55project55or55task
Bureaucracy55-55answer--
the55exercise55of55control55based55on55knowledge,55expertise,55or55experience
Organization55-55answer--
a55system55of55consciously55coordinated55activities55or55forces55of55two55or55more55peo
ple
System55-55answer--
a55set55of55interrelated55elements55or55parts55that55function55as55a55whole
Subsystems55-55answer--
smaller55systems55that55operate55within55the55context55of55a55larger55system
Synergy55-55answer--
two55or55more55subsystems55working55together55to55produce55more55than55the55sum55of
55their55parts
Closed55System55-55answer--
systems55that55can55sustain55themselves55without55interacting55with55their55environment
s
Open55System55-55answer--
systems55that55can55sustain55themselves55only55by55interacting55with55their55environme
nt,55on55which55they55depend55for55their55survival.
Contingency55Approach55-55answer--
no55universal55management55theory,55most55effective55depends55on55the55situation
Global55Business55-55answer--
the55buying55and55selling55of55goods55and55services55by55people55from55different55count
ries
Multinational55Corporation55-55answer--
a55corporation55that55owns55businesses55in55two55or55more55countries
Foreign55Direct55Investments55-55answer--
a55company55builds55a55new55or55buys55an55existing55business55in55a55foreign55country
Trade55Barriers55-55answer--government-
imposed55regulations55that55increase55the55cost55and55restrict55the55number55of55import
ed55goods