Assignment 3 2025
Unique #:
Due Date: August 2025
Detailed solutions, explanations, workings
and references.
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, PART A
QUESTION 1
Question 1.1 – Description of the Three Levels of Management
In any typical organisation, there are three hierarchical levels of management that
carry different responsibilities:
Top-level management is responsible for strategic decision-making,
including setting the overall goals, vision, and direction of the company. These
managers are involved in long-term planning and policy development.
Middle-level management translates the strategic goals from top
management into actionable plans and oversees departments or divisions.
They make tactical decisions focused on medium-term goals and allocate
resources effectively.
Operational-level management handles the day-to-day activities of the
organisation. They are responsible for direct supervision of employees and
ensure that tasks and processes are carried out efficiently to meet short-term
objectives.
Question 1.2 – DBMS Decision Support at the Top-Level Management
At the top-level of management, a Database Management System (DBMS)
provides decision support by enabling strategic data analysis and long-term
planning. Specifically, it:
Provides information for strategic decision-making by delivering
summaries, trend analyses, and forecasts based on both internal and external
data sources.
Supports strategic planning and policy formulation by offering a
centralised system to access reliable and up-to-date data required to define
long-term goals.
Assists in identifying growth opportunities by integrating external market
data with internal performance metrics to guide direction-setting (e.g.,
expanding into new markets or industries).
Establishes a framework for business rules that flow downward through
the organisation, ensuring consistency in decision-making and adherence to
organisational policies.
Improves return on investment (ROI) through the analysis of cost and
productivity data, helping top managers discover areas for efficiency gains.
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