C202 - Managing Human Capital
Questions with Accurate Answers
A boss is making unwelcome sexual advances and inappropriate requests for
favors to several employees. Which type of harassment is this?
a) hostile environment harassment
b) retaliation
c) preferential treatment
d) quid pro quo harassment correct answer d) quid pro quo harassment
Unwanted verbal or physical conduct of a sexual nature
A company's _____________ can influence how the company interacts with its
employees, which then affects how it decides to manage the movement of people
into, within, and out of the company.
a) business strategy
b) financial plan
c) marketing strategy
d) sales plan correct answer a) business strategy
A high-performing employee resigns after requesting a modest pay increase and
being told that raises are only considered annually, at performance appraisal
time. This is an example of
a) involuntary turnover
b) functional turnover
c) unavoidable turnover
,d) dysfunctional turnover correct answer d) dysfunctional turnover
A hiring manager wants to ask a question or two that will reveal the candidate's
motivation. Which of these would NOT be a good motivation question?
a) "What rewards mean the most to you?"
b) "How would you measure success?"
c) "What kinds of projects excite you?"
d) "What is an example of a difficult problem you faced and solved?" correct
answer d) "What is an example of a difficult problem you faced and solved?"
A job candidate was born in Houston, Texas, speaks English and Spanish, and is 42
years old. He was not hired for a position for which he was qualified. Which
protected class is most likely relevant if he files a discrimination claim?
a) age
b) race
c) national origin
d) ethnicity correct answer a) age
A manager abruptly fires anyone who is not dressed in business casual attire per
company policy. What has the manager done?
a) broken the law
b) practiced rational employment
c) not broke the law
d) practiced distributive fairness correct answer c) not broke then law
A manger believes that all Asians are high performers. Which kind of bias is this?
, a) perception of loss
b) stereotype
c) prejudice
d) ignorance correct answer b) stereotype
A poor performer quits his job when his boss implements a performance
improvement plan. This is an example of which type of turnover?
a) functional turnover
b) involuntary turnover
c) avoidable turnover
d) dysfunctional turnover correct answer a) functional turnover
A supervisor has just received a report from HR identifying and describing the
important aspects of a newly created job as well as the characteristics a worker
needs to succeed in that job. What is another name for this?
a) job analysis
b) job enrichment
c) job enlargement
d) job rotation correct answer a) job analysis
A woman was born in NYC, speaks three languages, and is 37 years old. If she
thinks she is being discriminated against based on a protected-class characteristic,
which one would it be?
a) nationality
b) age
c) gender
Questions with Accurate Answers
A boss is making unwelcome sexual advances and inappropriate requests for
favors to several employees. Which type of harassment is this?
a) hostile environment harassment
b) retaliation
c) preferential treatment
d) quid pro quo harassment correct answer d) quid pro quo harassment
Unwanted verbal or physical conduct of a sexual nature
A company's _____________ can influence how the company interacts with its
employees, which then affects how it decides to manage the movement of people
into, within, and out of the company.
a) business strategy
b) financial plan
c) marketing strategy
d) sales plan correct answer a) business strategy
A high-performing employee resigns after requesting a modest pay increase and
being told that raises are only considered annually, at performance appraisal
time. This is an example of
a) involuntary turnover
b) functional turnover
c) unavoidable turnover
,d) dysfunctional turnover correct answer d) dysfunctional turnover
A hiring manager wants to ask a question or two that will reveal the candidate's
motivation. Which of these would NOT be a good motivation question?
a) "What rewards mean the most to you?"
b) "How would you measure success?"
c) "What kinds of projects excite you?"
d) "What is an example of a difficult problem you faced and solved?" correct
answer d) "What is an example of a difficult problem you faced and solved?"
A job candidate was born in Houston, Texas, speaks English and Spanish, and is 42
years old. He was not hired for a position for which he was qualified. Which
protected class is most likely relevant if he files a discrimination claim?
a) age
b) race
c) national origin
d) ethnicity correct answer a) age
A manager abruptly fires anyone who is not dressed in business casual attire per
company policy. What has the manager done?
a) broken the law
b) practiced rational employment
c) not broke the law
d) practiced distributive fairness correct answer c) not broke then law
A manger believes that all Asians are high performers. Which kind of bias is this?
, a) perception of loss
b) stereotype
c) prejudice
d) ignorance correct answer b) stereotype
A poor performer quits his job when his boss implements a performance
improvement plan. This is an example of which type of turnover?
a) functional turnover
b) involuntary turnover
c) avoidable turnover
d) dysfunctional turnover correct answer a) functional turnover
A supervisor has just received a report from HR identifying and describing the
important aspects of a newly created job as well as the characteristics a worker
needs to succeed in that job. What is another name for this?
a) job analysis
b) job enrichment
c) job enlargement
d) job rotation correct answer a) job analysis
A woman was born in NYC, speaks three languages, and is 37 years old. If she
thinks she is being discriminated against based on a protected-class characteristic,
which one would it be?
a) nationality
b) age
c) gender
