CRCM - // /
Exam Set 1 Questions With Correct Answers
/ // // // // // //
Q. /
/The /
/compliance /
/professional /
/discovered /
/weaknesses /
/in /
/the /
/loan /
/origination /
/department. /
/The /
/root /
/cause /
/of //the //issue //appears //to //be //due //to //prior //training. //What //should //the //compliance //professional
//do //FIRST?
Confirm //
a //regular //training //schedule //for //the //board, //management, //and //staff //as //well //as //for //third-party
//service //providers //where //appropriate //for //their //roles //and //responsibilities
Assess /
/all /
/employees /
/on /
/their /
/knowledge /
/and //comprehension //of //all //consumer //compliance //protection //laws //and //regulations
Ensure /
/the /
/appropriate /
/training /
,/is /
/current //and //complete //and //includes //accurate //information //on //products, //services, //regulations,
//internal //policies //and //procedures, //and //emerging //issues
Review /
/the /
/department's /
/previous /
/training, /
/policies, /
/procedures, /
/completion /
/rate, /
/and /
/role /
/responsibilities //- /
/correct /
/answer(s) /
/✔✔ /
/Ensure /
/the /
/appropriate /
/training /
/is /
/current //and //complete //and //includes //accurate //information //on //products, //services, //regulations,
//internal //policies //and //procedures, //and //emerging //issues
If /
/compliance /
/weaknesses /
/are /
/due /
/to /
/inadequate /
/prior /
/training, /
/then /
/the //training //issues //must //be //resolved. //This //is //most //likely //due //to //problems //with //the //content
,//of /
/the /
/training, /
/rather /
/than /
/frequency /
/or /
/delivery. /
/Confirming //
a/
/regular /
/training /
/schedule /
/is //
a/
/secondary /
/concern /
/to /
/inadequate /
/training /
/content. /
/And /
/if /
/the /
/prior /
/training /
/has /
/already /
/been /
/identified /
/as /
/the /
/root /
/cause, /
/then /
/reviewing /
/that /
/prior /
, /training /
/or //assessing //all //employees //on //their //knowledge //and //comprehension //are //moot //points.
Q. /
/During //
a/
/review /
/of /
/the /
/last /
/exam /
/report, /
/the /
/compliance /
/professional /
/discovers //that //violations //have //been //cited //with //regard //to //requiring //an //applicant's //spouse //to
//guarantee /
/the /
/loan. /
/The /
/compliance /
/professional /
/is /
/asked //to //review //the //bank's //draft //response //and //respond. //What //is //the //BEST //plan //of //action?
Develop //
a/
/new /
/procedure /
/to /
/receive /
/the /
/signatures /
/or /
/initials /
/on //
a/
/credit /
Exam Set 1 Questions With Correct Answers
/ // // // // // //
Q. /
/The /
/compliance /
/professional /
/discovered /
/weaknesses /
/in /
/the /
/loan /
/origination /
/department. /
/The /
/root /
/cause /
/of //the //issue //appears //to //be //due //to //prior //training. //What //should //the //compliance //professional
//do //FIRST?
Confirm //
a //regular //training //schedule //for //the //board, //management, //and //staff //as //well //as //for //third-party
//service //providers //where //appropriate //for //their //roles //and //responsibilities
Assess /
/all /
/employees /
/on /
/their /
/knowledge /
/and //comprehension //of //all //consumer //compliance //protection //laws //and //regulations
Ensure /
/the /
/appropriate /
/training /
,/is /
/current //and //complete //and //includes //accurate //information //on //products, //services, //regulations,
//internal //policies //and //procedures, //and //emerging //issues
Review /
/the /
/department's /
/previous /
/training, /
/policies, /
/procedures, /
/completion /
/rate, /
/and /
/role /
/responsibilities //- /
/correct /
/answer(s) /
/✔✔ /
/Ensure /
/the /
/appropriate /
/training /
/is /
/current //and //complete //and //includes //accurate //information //on //products, //services, //regulations,
//internal //policies //and //procedures, //and //emerging //issues
If /
/compliance /
/weaknesses /
/are /
/due /
/to /
/inadequate /
/prior /
/training, /
/then /
/the //training //issues //must //be //resolved. //This //is //most //likely //due //to //problems //with //the //content
,//of /
/the /
/training, /
/rather /
/than /
/frequency /
/or /
/delivery. /
/Confirming //
a/
/regular /
/training /
/schedule /
/is //
a/
/secondary /
/concern /
/to /
/inadequate /
/training /
/content. /
/And /
/if /
/the /
/prior /
/training /
/has /
/already /
/been /
/identified /
/as /
/the /
/root /
/cause, /
/then /
/reviewing /
/that /
/prior /
, /training /
/or //assessing //all //employees //on //their //knowledge //and //comprehension //are //moot //points.
Q. /
/During //
a/
/review /
/of /
/the /
/last /
/exam /
/report, /
/the /
/compliance /
/professional /
/discovers //that //violations //have //been //cited //with //regard //to //requiring //an //applicant's //spouse //to
//guarantee /
/the /
/loan. /
/The /
/compliance /
/professional /
/is /
/asked //to //review //the //bank's //draft //response //and //respond. //What //is //the //BEST //plan //of //action?
Develop //
a/
/new /
/procedure /
/to /
/receive /
/the /
/signatures /
/or /
/initials /
/on //
a/
/credit /
