SSR Certification EXAM QUESTIONS
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WITH ANSWERS \|
What is the Principle Objective - CORRECT ANSWERS ✔✔We will
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exceed our customer's expectations by maximizing the long
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term value of Cintas for its shareholders and working partners
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What are the Elements of our Corporate Character - CORRECT
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ANSWERS ✔✔Professional \|
Thorough
High Principles & Moral Values
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High Standards of Performance
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Spartan Approach \|
Enthusiastic
Competitive Urgency \|
Positive Discontent \|
Explain the review process - CORRECT ANSWERS ✔✔Partners
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receives a review every six months for the first two years they
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report to the same supervisor/manager. After two years, the
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reviews are annual \| \|
What are the typical uniform customer buying motives? -
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CORRECT ANSWERS ✔✔Image \| \|
I/D Security
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, Soil Protection
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Sanitation
Safety
Quality
Productivity
Easy to do business with
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What does the phrase competitive urgency mean? - CORRECT
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ANSWERS ✔✔Attending to every detail of our business with a
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sense of urgency, enthusiasm, professionalism, and
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thoroughness.
What is Cintas' open communication process - CORRECT
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ANSWERS ✔✔Cintas has an open communication policy. Partners
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are encouraged to discuss any issues with their supervisor. If
\| \| \| \| \| \| \| \| \| \|
their supervisor is unable to resolve they should seek out their
\| \| \| \| \| \| \| \| \| \| \|
supervisor's manager, then the Hr Manager, the location safety
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and improvement committee and then the GM. Should the issue
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still be unresolved, they should use the Cintas Direct Line
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procedure
Why do companies rent uniforms? - CORRECT ANSWERS
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✔✔Rental company can remove the soil better \| \| \| \| \| \|
Add or stop with little additional cost
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Convenience
Replacements for normal wear and tear \| \| \| \| \|
Size changes and replacements at little to no charge
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WITH ANSWERS \|
What is the Principle Objective - CORRECT ANSWERS ✔✔We will
\| \| \| \| \| \| \| \| \| \|
exceed our customer's expectations by maximizing the long
\| \| \| \| \| \| \| \|
term value of Cintas for its shareholders and working partners
\| \| \| \| \| \| \| \| \|
What are the Elements of our Corporate Character - CORRECT
\| \| \| \| \| \| \| \| \| \|
ANSWERS ✔✔Professional \|
Thorough
High Principles & Moral Values
\| \| \| \|
High Standards of Performance
\| \| \|
Spartan Approach \|
Enthusiastic
Competitive Urgency \|
Positive Discontent \|
Explain the review process - CORRECT ANSWERS ✔✔Partners
\| \| \| \| \| \| \| \|
receives a review every six months for the first two years they
\| \| \| \| \| \| \| \| \| \| \| \|
report to the same supervisor/manager. After two years, the
\| \| \| \| \| \| \| \| \|
reviews are annual \| \|
What are the typical uniform customer buying motives? -
\| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔Image \| \|
I/D Security
\|
, Soil Protection
\|
Sanitation
Safety
Quality
Productivity
Easy to do business with
\| \| \| \|
What does the phrase competitive urgency mean? - CORRECT
\| \| \| \| \| \| \| \| \|
ANSWERS ✔✔Attending to every detail of our business with a
\| \| \| \| \| \| \| \| \| \|
sense of urgency, enthusiasm, professionalism, and
\| \| \| \| \| \|
thoroughness.
What is Cintas' open communication process - CORRECT
\| \| \| \| \| \| \| \|
ANSWERS ✔✔Cintas has an open communication policy. Partners
\| \| \| \| \| \| \| \|
are encouraged to discuss any issues with their supervisor. If
\| \| \| \| \| \| \| \| \| \|
their supervisor is unable to resolve they should seek out their
\| \| \| \| \| \| \| \| \| \| \|
supervisor's manager, then the Hr Manager, the location safety
\| \| \| \| \| \| \| \| \|
and improvement committee and then the GM. Should the issue
\| \| \| \| \| \| \| \| \| \|
still be unresolved, they should use the Cintas Direct Line
\| \| \| \| \| \| \| \| \| \|
procedure
Why do companies rent uniforms? - CORRECT ANSWERS
\| \| \| \| \| \| \| \|
✔✔Rental company can remove the soil better \| \| \| \| \| \|
Add or stop with little additional cost
\| \| \| \| \| \|
Convenience
Replacements for normal wear and tear \| \| \| \| \|
Size changes and replacements at little to no charge
\| \| \| \| \| \| \| \|