UPDATED ACTUAL Exam Questions and
CORRECT Answers
Optimism - CORRECT ANSWER - The ability to give hope, instill confidence in others,
giving followers something to look forward to and help them see through the chaos and
complexity
Decisiveness - CORRECT ANSWER - The capacity to make decisions even when the
decision may not be popular or may pose risk
Integrative Thinking - CORRECT ANSWER - The ability to face constructively the
tension of opposing ideas and, instead at the expense of others, to create a resolution in the form
of a new, superior idea that contains elements of each ideas
Integrity - CORRECT ANSWER - Having the courage to do what you say you will do;
following through on promises in a manner that promotes trustworthiness
Consensus - CORRECT ANSWER - General agreement; group solidarity in sentiment and
belief
Vision - CORRECT ANSWER - Being able to see the possibilities for a better future and
guiding others on getting there
Ethics - CORRECT ANSWER - The principles of conduct governing an individual or a
group
Spirit of the law - CORRECT ANSWER - The intended interpretation of a rule or
standard, but not necessarily what is conveyed in the literal wording