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NUR2058 Dimensions of Nursing Exam 3 Study Guide / NUR 2058 Dimensions of Nursing Exam 3 Study Guide (Latest 2020): Rasmussen College| GRADED A$12.49
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NUR 2058 (NUR2058)
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NUR 2058 Exam 3 Study Guide
Quality Assurance, Quality Improvement: Activity conducted in health-
care facilities that evaluates the quality of care provided to ensure that it
meets pre-established quality standards.
Quality Assurance: In healthcare attempts to guarantee that when an action
is performed by a healthcare professional, it is done correctly the first time
and each time thereafter.
o Quality- Level of excellence based on pre-established criteria.
o Continuous Quality Improvement (CQI): philosophy borrowed from
the business world;
Internal Customers- Individuals working within the health-care
setting
External Customers- Clients and their families
o Total Quality Management (TQM):Based on belief that the
organization with higher-quality services will capture a greater share
of the market than competitors with lower-quality services. It
, emphasizes customer satisfaction, promotes innovation, and requires
employee involvement and commitment.
Benchmarking: used to classify acceptable levels of
performance
Dashboards: electronic tools that act as a scorecard. They can
provide retrospective or real-time data to assess quality.
These assist the process of quality improvement.
o Attempts to guarantee when an action is performed correctly, appropriately, quality
driven and safely by a health-care professional the first time and every time
thereafter is calledQuality Assurance.
Quality Improvement: 6 Aims for Improvement, Care should be:
o Safe: Avoiding injuries to clients from the care that is intended to help
them.
o Effective: Providing services based on scientific knowledge to all who
could benefit and refraining from providing services to those not
likely to benefit.
, o Patient-Centered: Providing care that is respectful of and responsive
to individual patient preferences, needs, and values, and ensuring that
patient values guide all clinical decisions.
o Timely: Reducing waits and sometimes harmful delays for both those
who receive and those who give care.
o Efficient: Avoiding waste, including waste of equipment, supplies,
ideas, and energy.
o Equitable: Providing care that does not vary in quality because of
personal characteristics such as gender, ethnicity, geographic location,
and socioeconomic status.
Healthy People 2020: Initiative is based on the belief that setting objectives
and providing benchmarks promotes tracking and monitoring of progress. It
envisions a society in which all people live long, healthy lives.
o Mission: Is to work through federal and state governmental agencies
to strengthen the policies and practices to make people healthier.
o Goals:
Eliminate preventable disease and death.
Achieve health equity by eliminating disparities and improving
the health of all groups.
, Creating social and physical environments that promote good
health for all citizens.
Promote healthy habits and behaviors for all ages of the
population.
ANA: The American Nurses Association provides nursing with a Code of
Ethics. Concerned with the quality of nursing practice in the daily
healthcare setting. Dedicated to the improvement of clinical practice.
Reason for lack of power: less than 10% of all nurses are members at the
national level. Gives modern definition of nursing: Nursing is the
protection, promotion, and optimization of clients’ health and abilities, the
prevention of disease and illness.
The most effective method that Nurses can use to Gain Power Over
Practice: Is to join organizations in large numbers.
Encoding Process of Communication:Occurs when the receiver thinks
about the information, understand it, and forms the idea based on the
message.
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