itec study exam questions & answers
Decreasing costs by laying off workers while keeping the same output, the American University
Mail Services will
a) Increase Labor Productivity and Decrease Utilization
b) Increase Labor Productivity and Increase Utilization
c) Decrease Labor Productivity and Decrease Utilization
d) Decrease Labor Productivity and Increase Utilization
e) None of the Above - ANSWERSb) Increase Labor Productivity and Increase Utilization
If The American University Mail Services has capacity to handle 24,000 packages, which of the
following arrival rates make the system stable
a) 32,000 b) 17,000 c) 23,000 d) 42,000 e) Both b & c - ANSWERSe) both b & c
Assume that AU students receive 30,000 packages in April. The cost of labor to deliver those
packages is $60,000 while the cost of truck operations is $10,000. What is the multifactor
productivity measure for April?
a) 1.93 packages/dollar
b) 0.72 packages/dollar
c) 0.43 packages/dollar
d) 2.32 packages/dollar
e) 7.21 packages/dollar - ANSWERSc) 0.43 packages/dollar
Theoretical Flow Time is
a) The average time needed for an item to pass through the system
b) The maximum time needed for an item to pass through the system
, c) The minimum time needed for an item to pass through the system
d) The median time needed for an item to pass through the system
e) None of the above. - ANSWERSa) The average time needed for an item to pass through the
system
A bottleneck
a) Is a capacity constrained resource
b) Can easily be identified by whichever activity in a system takes the longest
c) Can create long wait times
d) Is the resource that limits the throughput rate of the process
e) All of the above - ANSWERSe) All of the above
Little's law is
a) I = R * T
b) I = R / T
c) I = R* (1-T)
d) I = (R*T) * 100
e) I= T / R - ANSWERSa) I = R * T
The time it takes for a unit to flow through an entire system is called?
a) Throughput rate b) Cycle time c) Flow time d) Process time e) Flow rate - ANSWERSc) Flow
time
Capacity utilization may be formulated as:
a) Actual input / actual output
b) Actual output / actual capacity
c) Actual capacity / actual output
Decreasing costs by laying off workers while keeping the same output, the American University
Mail Services will
a) Increase Labor Productivity and Decrease Utilization
b) Increase Labor Productivity and Increase Utilization
c) Decrease Labor Productivity and Decrease Utilization
d) Decrease Labor Productivity and Increase Utilization
e) None of the Above - ANSWERSb) Increase Labor Productivity and Increase Utilization
If The American University Mail Services has capacity to handle 24,000 packages, which of the
following arrival rates make the system stable
a) 32,000 b) 17,000 c) 23,000 d) 42,000 e) Both b & c - ANSWERSe) both b & c
Assume that AU students receive 30,000 packages in April. The cost of labor to deliver those
packages is $60,000 while the cost of truck operations is $10,000. What is the multifactor
productivity measure for April?
a) 1.93 packages/dollar
b) 0.72 packages/dollar
c) 0.43 packages/dollar
d) 2.32 packages/dollar
e) 7.21 packages/dollar - ANSWERSc) 0.43 packages/dollar
Theoretical Flow Time is
a) The average time needed for an item to pass through the system
b) The maximum time needed for an item to pass through the system
, c) The minimum time needed for an item to pass through the system
d) The median time needed for an item to pass through the system
e) None of the above. - ANSWERSa) The average time needed for an item to pass through the
system
A bottleneck
a) Is a capacity constrained resource
b) Can easily be identified by whichever activity in a system takes the longest
c) Can create long wait times
d) Is the resource that limits the throughput rate of the process
e) All of the above - ANSWERSe) All of the above
Little's law is
a) I = R * T
b) I = R / T
c) I = R* (1-T)
d) I = (R*T) * 100
e) I= T / R - ANSWERSa) I = R * T
The time it takes for a unit to flow through an entire system is called?
a) Throughput rate b) Cycle time c) Flow time d) Process time e) Flow rate - ANSWERSc) Flow
time
Capacity utilization may be formulated as:
a) Actual input / actual output
b) Actual output / actual capacity
c) Actual capacity / actual output
