A+
CRCM Sample Exam 100 Questions
2025/2026 Exam All Answers and
Illustrations Given
1. The bank is beginning e-banking and wants to deliver a full range of consumer
electronic services. The compliance manager is a member of the project team.
Which of the following functions is MOST appropriate for the compliance
manager during the INITIAL stages of this project?
A. Drafting the content of the electronic disclosures
B. Setting reasonable and competitive fees for the services offered
C. Determining which products to include in the electronic delivery system
D. Identifying the consumer protection regulatory provisions on liability and error
resolution - 🧠ANSWER ✔✔D. Identifying the consumer protection regulatory
provisions on liability and error resolution
1
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, A+
2. You have learned that the Consumer Financial Protection Bureau has issued a
proposed regulation to implement a recently enacted federal law. The proposal
would have a significant adverse impact on one of the financial institution's
existing activities. You have prepared a summary of the proposal for management.
Which of the following actions is MOST appropriate for you to take?
A. Wait to distribute information until the rule is final.
B. Distribute the summary and begin efforts to comply with the proposed
requirements.
C. Distribute the summary and advise that the financial institution may send a
comment letter.
D. Distribute the summary along with guidance on how to lobby Congress to
amend the recent law. - 🧠ANSWER ✔✔C. Distribute the summary and advise that
the financial institution may send a comment letter.
3. A customer presented $13,000 in cash for deposit to her account. She withheld
$4,000 from the transaction when the teller began to complete a CTR. In this
situation, the bank should ____________.
2
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STATEMENT. ALL RIGHTS RESERVED
, A+
A. file the appropriate SAR form with respect to the structured transaction
B. make an entry in its log of cash sales of monetary instruments
C. file a CTR for the $13,000 transaction
D. refuse the transaction - 🧠ANSWER ✔✔A. file the appropriate SAR form with
respect to the structured transaction
4. An internal fair lending review indicated no evidence of overt discriminatory
practices. However, 60% of the unsecured loans approved to male applicants were
charged loan fees that were lower than the bank's policy, and only 10% of the
female applicants received reduced loan fees. There was insufficient
documentation in the credit files to justify these pricing differences. The MOST
appropriate action the compliance officer should take is to ____________.
A. note the event, but indicate that no overt discrimination was found
B. conduct a complete demographic and regression analysis to determine the full
extent of this fair lending issue
C. develop specific policy provisions for fee exception approvals and
documentation, and retrain lending personnel
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, A+
D. anticipate a referral to the Department of Justice on the next regulatory exam
due to inconsistent application of loan policy that has resulted in disparate im -
🧠ANSWER ✔✔C. develop specific policy provisions for fee exception approvals
and documentation, and retrain lending personnel
5. To ensure that your institutions policies and procedures are in compliance with
Regulation B and its requirements relating to spousal signatures, what is the most
effective action you, as the compliance officer, should take?
A. Research state signature requirements in all states in which customers could
reside or own property and prepare a legal brief for management on the findings
B. Ensure that the institution adopts a continuing guarantee for all commercial
loans
C. Review customer complaints relating to spousal signatures in the lending
department
D. Provide periodic training on spousal signature requirements of Regulation B to
lending staff - 🧠ANSWER ✔✔D. Provide periodic training on spousal signature
requirements of Regulation B to lending staff
4
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
CRCM Sample Exam 100 Questions
2025/2026 Exam All Answers and
Illustrations Given
1. The bank is beginning e-banking and wants to deliver a full range of consumer
electronic services. The compliance manager is a member of the project team.
Which of the following functions is MOST appropriate for the compliance
manager during the INITIAL stages of this project?
A. Drafting the content of the electronic disclosures
B. Setting reasonable and competitive fees for the services offered
C. Determining which products to include in the electronic delivery system
D. Identifying the consumer protection regulatory provisions on liability and error
resolution - 🧠ANSWER ✔✔D. Identifying the consumer protection regulatory
provisions on liability and error resolution
1
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, A+
2. You have learned that the Consumer Financial Protection Bureau has issued a
proposed regulation to implement a recently enacted federal law. The proposal
would have a significant adverse impact on one of the financial institution's
existing activities. You have prepared a summary of the proposal for management.
Which of the following actions is MOST appropriate for you to take?
A. Wait to distribute information until the rule is final.
B. Distribute the summary and begin efforts to comply with the proposed
requirements.
C. Distribute the summary and advise that the financial institution may send a
comment letter.
D. Distribute the summary along with guidance on how to lobby Congress to
amend the recent law. - 🧠ANSWER ✔✔C. Distribute the summary and advise that
the financial institution may send a comment letter.
3. A customer presented $13,000 in cash for deposit to her account. She withheld
$4,000 from the transaction when the teller began to complete a CTR. In this
situation, the bank should ____________.
2
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, A+
A. file the appropriate SAR form with respect to the structured transaction
B. make an entry in its log of cash sales of monetary instruments
C. file a CTR for the $13,000 transaction
D. refuse the transaction - 🧠ANSWER ✔✔A. file the appropriate SAR form with
respect to the structured transaction
4. An internal fair lending review indicated no evidence of overt discriminatory
practices. However, 60% of the unsecured loans approved to male applicants were
charged loan fees that were lower than the bank's policy, and only 10% of the
female applicants received reduced loan fees. There was insufficient
documentation in the credit files to justify these pricing differences. The MOST
appropriate action the compliance officer should take is to ____________.
A. note the event, but indicate that no overt discrimination was found
B. conduct a complete demographic and regression analysis to determine the full
extent of this fair lending issue
C. develop specific policy provisions for fee exception approvals and
documentation, and retrain lending personnel
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, A+
D. anticipate a referral to the Department of Justice on the next regulatory exam
due to inconsistent application of loan policy that has resulted in disparate im -
🧠ANSWER ✔✔C. develop specific policy provisions for fee exception approvals
and documentation, and retrain lending personnel
5. To ensure that your institutions policies and procedures are in compliance with
Regulation B and its requirements relating to spousal signatures, what is the most
effective action you, as the compliance officer, should take?
A. Research state signature requirements in all states in which customers could
reside or own property and prepare a legal brief for management on the findings
B. Ensure that the institution adopts a continuing guarantee for all commercial
loans
C. Review customer complaints relating to spousal signatures in the lending
department
D. Provide periodic training on spousal signature requirements of Regulation B to
lending staff - 🧠ANSWER ✔✔D. Provide periodic training on spousal signature
requirements of Regulation B to lending staff
4
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
