•
A.
JUDGE
DOWNLOAD THE Test Bank for Essentials of
Organizational Behavior 14th Edition Robbins
Complete Test bank, All Chapters are included.
,Essentials of Organizational Behavior, 14e (Robbins/Judge)
Chapter 2 Diversity in Organizations
1) The two major forms of workforce diversity are and .
A) surface-level diversity; deep-level diversity
B) surface-level diversity; lateral-level diversity
C) organizational-level diversity; individual-level diversity
D) lateral-level diversity; deep-level diversity
E) physical-level diversity; intellectual-level diversity
Answer: A
Explanation: A) Demographics mostly reflect surface-level diversity, not thoughts and feelings,
and can lead employees to perceive one another through stereotypes and assumptions. However,
evidence has shown that as people get to know one another, they become less concerned about
demographic differences if they see themselves as sharing more important characteristics, such
as personality and values, that represent deep-level diversity.
Diff: 2
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.
2) By 2020, it is expected that 25 percent of the working population will be .
A) Asian
B) over 55
C) black
D) female
E) under 30
Answer: B
Explanation: B) Trends indicate that the portion of the workforce over the age of 55 will have
grown to 25.2 percent by the year 2020.
Diff: 1
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.
1
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,3) Differences in characteristics like education, ethnicity, regional background, and gender form
part of .
A) individual-level diversity
B) organizational-level diversity
C) lateral-level diversity
D) surface-level diversity
E) deep-level diversity
Answer: D
Explanation: d D) dSurface-level ddiversity drefers dto dthe ddifferences din dcharacteristics dlike
deducation, dupbringing, dwork-status, dregional dbackground, dand dgender. dDeep-level ddiversity,
don dthe dother dhand, drefers dto ddifferences din dindividual dcharacteristics dlike dpersonality,
dvalues, dbelief-system, dand dinterests.
Diff: d1
AACSB: d Diverse dand dmulticultural dwork denvironments
dQuest. dCategory: d Concept
LO: d 2.1 dDemonstrate dhow dworkplace ddiscrimination dundermines dorganizational deffectiveness.
4) Differences din dcharacteristics dsuch das dpersonality, dvalues, dand dbeliefs dform dpart dof d .
A) surface-level ddiversity
B) deep-level ddiversity
C) lateral-level ddiversity
D) organizational-level ddiversity
E) individual-level
ddiversity dAnswer: d B
Explanation: d B) dSurface-level ddiversity drefers dto dthe ddifferences din dcharacteristics dlike
deducation, dupbringing, dwork-status, dregional dbackground, dand dgender. dDeep-level
ddiversity, don dthe dother dhand, drefers dto ddifferences din dindividual dcharacteristics dlike
dpersonality, dvalues, dbelief-system, dand dinterests.
Diff: d1
AACSB: d Diverse dand dmulticultural dwork denvironments
dQuest. dCategory: d Concept
LO: d 2.1 dDemonstrate dhow dworkplace ddiscrimination dundermines dorganizational deffectiveness.
2
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
, DOWNLOAD dTHE dTest dBank dfor dEssentials dof dOrganizational dBehavior
d14th dEdition dRobbins
5) While dinitial dmeetings dmay ddepend don dsurface-level ddiversity din dmaking dattempts dto
dunderstand dother dindividuals, dstudies dshow dthat dafter dtime d dand d dbecome
dmore dimportant dto dunderstanding dthe dother dindividual.
A) stereotypes; dassumptions
B) assumptions; djudgments
C) values; dpersonality
D) age; dwisdom
E) gender;
dage dAnswer:
dC
Explanation: d C) dAs dpeople dbecome dmore dacquainted dwith done danother, dthey dbecome dless
dconcerned dwith ddemographic ddifferences dand drely dmore don ddeep-level ddiversity dissues.
Diff: d3
AACSB: d Diverse dand dmulticultural dwork denvironments
dQuest. dCategory: d Concept
LO: d 2.1 dDemonstrate dhow dworkplace ddiscrimination dundermines dorganizational deffectiveness.
6) Which dof dthe dfollowing dstatements dis dtrue dregarding dsurface-level ddiversity?
A) Surface-level ddiversity dwill dovercome dfundamental ddifferences dand dpromote dharmony.
B) Surface-level ddiversity dcan dco-exist dwith ddeep-level ddiversity dwithin dan dorganization.
C) Surface-level ddiversity ddoes dnot daffect demployees' dperceptions.
D) Surface-level ddiversity, dnot dthoughts dand dfeelings, dis dmostly dreflected din dDemographics.
E) Surface-level ddiversity din dthe dworkforce dcan dbe deliminated dby deffective ddiversity
dmanagement. dAnswer: d D
Explanation: d D) dDemographics dmostly dreflect dsurface-level ddiversity, dnot dthoughts dand
dfeelings, dand dcan dlead demployees dto dperceive done danother dthrough dstereotypes dand
dassumptions. dHowever, devidence dhas dshown dthat das dpeople dget dto dknow done danother,
dthey dbecome dless dconcerned dabout ddemographic ddifferences dif dthey dsee dthemselves das
dsharing dmore dimportant dcharacteristics, dsuch das dpersonality dand dvalues, dthat drepresent
ddeep-level ddiversity.
Diff: d2
AACSB: d Diverse dand dmulticultural dwork denvironments
dQuest. dCategory: d Concept
LO: d 2.1 dDemonstrate dhow dworkplace ddiscrimination dundermines dorganizational deffectiveness.
3
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
A.
JUDGE
DOWNLOAD THE Test Bank for Essentials of
Organizational Behavior 14th Edition Robbins
Complete Test bank, All Chapters are included.
,Essentials of Organizational Behavior, 14e (Robbins/Judge)
Chapter 2 Diversity in Organizations
1) The two major forms of workforce diversity are and .
A) surface-level diversity; deep-level diversity
B) surface-level diversity; lateral-level diversity
C) organizational-level diversity; individual-level diversity
D) lateral-level diversity; deep-level diversity
E) physical-level diversity; intellectual-level diversity
Answer: A
Explanation: A) Demographics mostly reflect surface-level diversity, not thoughts and feelings,
and can lead employees to perceive one another through stereotypes and assumptions. However,
evidence has shown that as people get to know one another, they become less concerned about
demographic differences if they see themselves as sharing more important characteristics, such
as personality and values, that represent deep-level diversity.
Diff: 2
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.
2) By 2020, it is expected that 25 percent of the working population will be .
A) Asian
B) over 55
C) black
D) female
E) under 30
Answer: B
Explanation: B) Trends indicate that the portion of the workforce over the age of 55 will have
grown to 25.2 percent by the year 2020.
Diff: 1
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.
1
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
,3) Differences in characteristics like education, ethnicity, regional background, and gender form
part of .
A) individual-level diversity
B) organizational-level diversity
C) lateral-level diversity
D) surface-level diversity
E) deep-level diversity
Answer: D
Explanation: d D) dSurface-level ddiversity drefers dto dthe ddifferences din dcharacteristics dlike
deducation, dupbringing, dwork-status, dregional dbackground, dand dgender. dDeep-level ddiversity,
don dthe dother dhand, drefers dto ddifferences din dindividual dcharacteristics dlike dpersonality,
dvalues, dbelief-system, dand dinterests.
Diff: d1
AACSB: d Diverse dand dmulticultural dwork denvironments
dQuest. dCategory: d Concept
LO: d 2.1 dDemonstrate dhow dworkplace ddiscrimination dundermines dorganizational deffectiveness.
4) Differences din dcharacteristics dsuch das dpersonality, dvalues, dand dbeliefs dform dpart dof d .
A) surface-level ddiversity
B) deep-level ddiversity
C) lateral-level ddiversity
D) organizational-level ddiversity
E) individual-level
ddiversity dAnswer: d B
Explanation: d B) dSurface-level ddiversity drefers dto dthe ddifferences din dcharacteristics dlike
deducation, dupbringing, dwork-status, dregional dbackground, dand dgender. dDeep-level
ddiversity, don dthe dother dhand, drefers dto ddifferences din dindividual dcharacteristics dlike
dpersonality, dvalues, dbelief-system, dand dinterests.
Diff: d1
AACSB: d Diverse dand dmulticultural dwork denvironments
dQuest. dCategory: d Concept
LO: d 2.1 dDemonstrate dhow dworkplace ddiscrimination dundermines dorganizational deffectiveness.
2
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
, DOWNLOAD dTHE dTest dBank dfor dEssentials dof dOrganizational dBehavior
d14th dEdition dRobbins
5) While dinitial dmeetings dmay ddepend don dsurface-level ddiversity din dmaking dattempts dto
dunderstand dother dindividuals, dstudies dshow dthat dafter dtime d dand d dbecome
dmore dimportant dto dunderstanding dthe dother dindividual.
A) stereotypes; dassumptions
B) assumptions; djudgments
C) values; dpersonality
D) age; dwisdom
E) gender;
dage dAnswer:
dC
Explanation: d C) dAs dpeople dbecome dmore dacquainted dwith done danother, dthey dbecome dless
dconcerned dwith ddemographic ddifferences dand drely dmore don ddeep-level ddiversity dissues.
Diff: d3
AACSB: d Diverse dand dmulticultural dwork denvironments
dQuest. dCategory: d Concept
LO: d 2.1 dDemonstrate dhow dworkplace ddiscrimination dundermines dorganizational deffectiveness.
6) Which dof dthe dfollowing dstatements dis dtrue dregarding dsurface-level ddiversity?
A) Surface-level ddiversity dwill dovercome dfundamental ddifferences dand dpromote dharmony.
B) Surface-level ddiversity dcan dco-exist dwith ddeep-level ddiversity dwithin dan dorganization.
C) Surface-level ddiversity ddoes dnot daffect demployees' dperceptions.
D) Surface-level ddiversity, dnot dthoughts dand dfeelings, dis dmostly dreflected din dDemographics.
E) Surface-level ddiversity din dthe dworkforce dcan dbe deliminated dby deffective ddiversity
dmanagement. dAnswer: d D
Explanation: d D) dDemographics dmostly dreflect dsurface-level ddiversity, dnot dthoughts dand
dfeelings, dand dcan dlead demployees dto dperceive done danother dthrough dstereotypes dand
dassumptions. dHowever, devidence dhas dshown dthat das dpeople dget dto dknow done danother,
dthey dbecome dless dconcerned dabout ddemographic ddifferences dif dthey dsee dthemselves das
dsharing dmore dimportant dcharacteristics, dsuch das dpersonality dand dvalues, dthat drepresent
ddeep-level ddiversity.
Diff: d2
AACSB: d Diverse dand dmulticultural dwork denvironments
dQuest. dCategory: d Concept
LO: d 2.1 dDemonstrate dhow dworkplace ddiscrimination dundermines dorganizational deffectiveness.
3
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