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PN 1002 EXAM REVIEW KEY TESTED EXAM QUESTIONS CORRECTLY RESOLVED ||QUESTIONS WITH CORRECT SOLUTIONS A+ GRADED UPDATED 2025/2026 BRAND NEW VERSION

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PN 1002 EXAM REVIEW KEY TESTED EXAM QUESTIONS CORRECTLY RESOLVED ||QUESTIONS WITH CORRECT SOLUTIONS A+ GRADED UPDATED 2025/2026 BRAND NEW VERSION 1. Components of therapeutic communication - ANSWER listening, warmth, genuineness, attentiveness, empathy, positive regard 2. Johari Window - ANSWER a model of mutual that encourages feedback to increase our own open area and reduce the blind, hidden, and unknown areas about ourselves 3. How does the concepts of caring influence nursing practice - ANSWER That caring makes a difference to the patient's sense of well being. It is with that belief that nurses care for patients in the hope that we contribute to the cure or wellbeing of that patient. 4. active listening - ANSWER Active listening refers to a pattern of listening that keeps you engaged with your conversation partner in a positive way. It is the process of listening attentively while someone else speaks, paraphrasing and reflecting back what is said, and withholding judgment and advice. 5. Assertiveness definition - ANSWER Being assertive means being able to stand up for your own or other people's rights in a calm and positive way, without being either aggressive 6. How can a nurse develop assertive communication skills - ANSWER know what you want to say - use "I" statements. 7. respect the opinions of others (even if you don't agree) get to the point and keep it simple. choose the right moment to assert yourself. be confident, not arrogant. be firm but polite. don't be aggressive or raise your voice. 8. How can patient confidentiality be maintained - ANSWER Record and use only the information necessary Access only the information you need Keep information and records physically and electronically secure never discuss cases in public places. 9. What techniques can a nurse use to deescalate a situation in which a patient is becoming upset? - ANSWER -Listen to what the issue is and the person's concerns. -Offer reflective comments to show that you have heard what their concerns are. -let the person release their frustration and explained how they are feeling.

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PN 1002 EXAM REVIEW KEY TESTED
EXAM QUESTIONS CORRECTLY
RESOLVED ||QUESTIONS WITH
CORRECT SOLUTIONS A+ GRADED
UPDATED 2025/2026 <<BRAND NEW
VERSION>>
1. Components of therapeutic communication - ANSWER ✓
listening, warmth, genuineness, attentiveness, empathy, positive
regard

2. Johari Window - ANSWER ✓ a model of mutual that encourages
feedback to increase our own open area and reduce the blind,
hidden, and unknown areas about ourselves

3. How does the concepts of caring influence nursing practice -
ANSWER ✓ That caring makes a difference to the patient's sense
of well being.
It is with that belief that nurses care for patients in the hope that we
contribute to the cure or wellbeing of that patient.

4. active listening - ANSWER ✓ Active listening refers to a pattern
of listening that keeps you engaged with your conversation partner
in a positive way.
It is the process of listening attentively while someone else speaks,
paraphrasing and reflecting back what is said, and withholding
judgment and advice.

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