1
Proserve 2025 COMPREHENSIVE EXAM
QUESTIONS WITH DETAILED VERIFIED
AND 100% CORRECT ANSWERS
BRAND NEW EXAM ALREADY GRADED
A+!!
Management Positions Required to Take ProServe Training - 🧠ANSWER
✔✔Liquor sales and service:
Owners involved in the day-to-day operation of the business, their managers and
supervisors.
Security:
Security managers and supervisors that work for the business or have a contract to
provide security for the business.
Employee Positions Required to Take ProServe Training - 🧠ANSWER ✔✔Liquor
sales:
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 1
STATEMENT. ALL RIGHTS RESERVED
, 2
Liquor store clerks, delivery staff, liquor agency employees, drink ticket sellers
Liquor service:
Bartenders, servers, greeters, hosts
Security:
Security staff
Private clubs, special events and community fundraisers have the same legal
responsibilities as businesses that sell or serve liquor for profit. - 🧠ANSWER
✔✔For this reason, many insurance companies require that people selling or
serving liquor have valid ProServe training at any time liquor is sold or served on
their property.
GLC strongly recommends that all holders of Class C and special event licences -
🧠ANSWER ✔✔take ProServe Liquor Staff Training so that the workers
understand how to sell and serve liquor responsibly. Volunteers who sell or serve
liquor or work as security at a Commercial Public Resale Special Event must have
valid ProServe training as of the first date of the special event.
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 2
STATEMENT. ALL RIGHTS RESERVED
, 3
Who needs this certification - 🧠ANSWER ✔✔Full- and part-time workers in Class
A, B, D, E, F and Duty Free licensed premises or at a Commercial Public Resale
Special Event:
Licensed premises owners that are responsible for directly managing a licensed
premises
Managers, supervisors and retailers
Bartenders, servers, greeters and hosts
Drink ticket sellers
Security staff (directly employed or contracted by the licensee)
Owners and managers of a company contracted to provide security
Full- and part-time liquor agents:
Persons registered with the AGLC as a liquor agency and their employees whose
duties include the sampling of liquor products
oServe helps you understand how to sell and serve liquor responsibly in situations
where liquor is sold and/or served. This includes selling closed liquor to a person at
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 3
STATEMENT. ALL RIGHTS RESERVED
, 4
a liquor store or selling and serving open liquor or mixed drinks to a person who
will drink it where it was bought (in a bar, restaurant, stadium, casino). -
🧠ANSWER ✔✔It also includes other jobs connected with liquor service (for
example, a delivery service, security, liquor sampling, selling liquor tickets).
ProServe helps sellers and servers of liquor to understand what duty of care is, and
how to prevent foreseeable harm to customers and patrons. The program also helps
staff and volunteers understand some of Alberta's liquor laws and what AGLC's
policies are. - 🧠ANSWER ✔✔These rules are in place to help protect people who
work in the liquor industry, their customers, patrons and property from liquor-
related harms. This program does not include information on all liquor laws or
policies.
Here are tips about learning the information in the ProServe program: -
🧠ANSWER ✔✔The portions of policy that are related to social responsibility are
discussed in this course. The full policy, laws and regulations that apply to
licensees and their employees are available at AGLC's website at aglc.ca.
Whether you work in a liquor store or in a place where liquor is sold and served,
the general concepts in this program will be useful for you to do your job
responsibly.
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 4
STATEMENT. ALL RIGHTS RESERVED
Proserve 2025 COMPREHENSIVE EXAM
QUESTIONS WITH DETAILED VERIFIED
AND 100% CORRECT ANSWERS
BRAND NEW EXAM ALREADY GRADED
A+!!
Management Positions Required to Take ProServe Training - 🧠ANSWER
✔✔Liquor sales and service:
Owners involved in the day-to-day operation of the business, their managers and
supervisors.
Security:
Security managers and supervisors that work for the business or have a contract to
provide security for the business.
Employee Positions Required to Take ProServe Training - 🧠ANSWER ✔✔Liquor
sales:
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 1
STATEMENT. ALL RIGHTS RESERVED
, 2
Liquor store clerks, delivery staff, liquor agency employees, drink ticket sellers
Liquor service:
Bartenders, servers, greeters, hosts
Security:
Security staff
Private clubs, special events and community fundraisers have the same legal
responsibilities as businesses that sell or serve liquor for profit. - 🧠ANSWER
✔✔For this reason, many insurance companies require that people selling or
serving liquor have valid ProServe training at any time liquor is sold or served on
their property.
GLC strongly recommends that all holders of Class C and special event licences -
🧠ANSWER ✔✔take ProServe Liquor Staff Training so that the workers
understand how to sell and serve liquor responsibly. Volunteers who sell or serve
liquor or work as security at a Commercial Public Resale Special Event must have
valid ProServe training as of the first date of the special event.
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 2
STATEMENT. ALL RIGHTS RESERVED
, 3
Who needs this certification - 🧠ANSWER ✔✔Full- and part-time workers in Class
A, B, D, E, F and Duty Free licensed premises or at a Commercial Public Resale
Special Event:
Licensed premises owners that are responsible for directly managing a licensed
premises
Managers, supervisors and retailers
Bartenders, servers, greeters and hosts
Drink ticket sellers
Security staff (directly employed or contracted by the licensee)
Owners and managers of a company contracted to provide security
Full- and part-time liquor agents:
Persons registered with the AGLC as a liquor agency and their employees whose
duties include the sampling of liquor products
oServe helps you understand how to sell and serve liquor responsibly in situations
where liquor is sold and/or served. This includes selling closed liquor to a person at
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 3
STATEMENT. ALL RIGHTS RESERVED
, 4
a liquor store or selling and serving open liquor or mixed drinks to a person who
will drink it where it was bought (in a bar, restaurant, stadium, casino). -
🧠ANSWER ✔✔It also includes other jobs connected with liquor service (for
example, a delivery service, security, liquor sampling, selling liquor tickets).
ProServe helps sellers and servers of liquor to understand what duty of care is, and
how to prevent foreseeable harm to customers and patrons. The program also helps
staff and volunteers understand some of Alberta's liquor laws and what AGLC's
policies are. - 🧠ANSWER ✔✔These rules are in place to help protect people who
work in the liquor industry, their customers, patrons and property from liquor-
related harms. This program does not include information on all liquor laws or
policies.
Here are tips about learning the information in the ProServe program: -
🧠ANSWER ✔✔The portions of policy that are related to social responsibility are
discussed in this course. The full policy, laws and regulations that apply to
licensees and their employees are available at AGLC's website at aglc.ca.
Whether you work in a liquor store or in a place where liquor is sold and served,
the general concepts in this program will be useful for you to do your job
responsibly.
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 4
STATEMENT. ALL RIGHTS RESERVED
