American Airlines
What is the FAA minimum crew on the 767? - ✔ ✔ 5
Which of the following are considered part of the preflight check? - ✔
✔ Checking and setting up the inflight entertainment system,
reviewing open maintenance items
What must be accomplished before closing the flight deck door? - ✔
✔ Verify customers are seated, notify flight deck "seated and stowed"
Capacity Planning - ✔ ✔ a department that decides where American
Airlines will fly, when we will fly there, and in what type of aircraft
What is the minimum crew on all configurations of the 757? - ✔ ✔ 4
Who is responsible for making sure that minimum crew is on board
before departure? - ✔ ✔ FA1/Purser
If a scheduled duty day exceeds 16 hours, how many flight attendants
must be added to the required minimum crew? - ✔ ✔ 2
What does a crew member who is not on duty required to have to
assist the crew in boarding? - ✔ ✔ FA Tablet, Qualifications on the
aircraft, Flashlight, Crew ID
What areas on information need to be discussed during the Crew
Briefing? - ✔ ✔ Safety, Security, Service Standards, Customer
Experience, Crew
What ways can you submit a CERS report? - ✔ ✔ through the flight
service website, on your FA tablet
, An individual with a disability - ✔ ✔ any individual who has a mental
or physical impairment that substantially limits on or more major life
activities
Ambulatory - ✔ ✔ customers who are able to board, move about,
and deplane from an aircraft unassisted or with very little assistance
Non-ambulatory - ✔ ✔ those with a disability that prevents them
from boarding, deplaning and moving about the aircraft without major
assistance from another person.
What can be used to communicate on an aircraft? - ✔ ✔
Interphone, PA, Indicator lights
Where can oxygen masks be found in an aircraft? - ✔ ✔ In the flight
deck, above passenger seats, near the jumpseats
T/F All exits doors have power assist - ✔ ✔ False
T/F The slide will only inflate when the door is operated in the armed
mode - ✔ ✔ True
T/F When the door is disarmed, the slide will not inflate - ✔ ✔ True
How much tarmac delay time before passengers can deplane? - ✔ ✔
Domestic: 3 hours
International: 4 hours
Delay clock starts when door closes
Tarmac Delay Snack Kit Service - ✔ ✔ After an hour and 30,
coordinate snack kit service with flight deck. Complete form, notify
What is the FAA minimum crew on the 767? - ✔ ✔ 5
Which of the following are considered part of the preflight check? - ✔
✔ Checking and setting up the inflight entertainment system,
reviewing open maintenance items
What must be accomplished before closing the flight deck door? - ✔
✔ Verify customers are seated, notify flight deck "seated and stowed"
Capacity Planning - ✔ ✔ a department that decides where American
Airlines will fly, when we will fly there, and in what type of aircraft
What is the minimum crew on all configurations of the 757? - ✔ ✔ 4
Who is responsible for making sure that minimum crew is on board
before departure? - ✔ ✔ FA1/Purser
If a scheduled duty day exceeds 16 hours, how many flight attendants
must be added to the required minimum crew? - ✔ ✔ 2
What does a crew member who is not on duty required to have to
assist the crew in boarding? - ✔ ✔ FA Tablet, Qualifications on the
aircraft, Flashlight, Crew ID
What areas on information need to be discussed during the Crew
Briefing? - ✔ ✔ Safety, Security, Service Standards, Customer
Experience, Crew
What ways can you submit a CERS report? - ✔ ✔ through the flight
service website, on your FA tablet
, An individual with a disability - ✔ ✔ any individual who has a mental
or physical impairment that substantially limits on or more major life
activities
Ambulatory - ✔ ✔ customers who are able to board, move about,
and deplane from an aircraft unassisted or with very little assistance
Non-ambulatory - ✔ ✔ those with a disability that prevents them
from boarding, deplaning and moving about the aircraft without major
assistance from another person.
What can be used to communicate on an aircraft? - ✔ ✔
Interphone, PA, Indicator lights
Where can oxygen masks be found in an aircraft? - ✔ ✔ In the flight
deck, above passenger seats, near the jumpseats
T/F All exits doors have power assist - ✔ ✔ False
T/F The slide will only inflate when the door is operated in the armed
mode - ✔ ✔ True
T/F When the door is disarmed, the slide will not inflate - ✔ ✔ True
How much tarmac delay time before passengers can deplane? - ✔ ✔
Domestic: 3 hours
International: 4 hours
Delay clock starts when door closes
Tarmac Delay Snack Kit Service - ✔ ✔ After an hour and 30,
coordinate snack kit service with flight deck. Complete form, notify
