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WGU C215 STUDY GUIDE – FINAL GUARANTEED SUCCESS LATEST UPDATE

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WGU C215 STUDY GUIDE – FINAL GUARANTEED SUCCESS LATEST UPDATE Total Quality Management (TQM) Philosophy Correct Ans - 1. customer focus continuous improvement employee empowerment 4. use of quality tools product design process management managing supplier quality Process Capability Index (Cpk) Correct Ans - Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities.

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Wgu c215
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July 4, 2025
Number of pages
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Written in
2024/2025
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WGU C215 STUDY GUIDE – FINAL GUARANTEED
SUCCESS LATEST UPDATE
Total Quality Management (TQM) Philosophy Correct Ans - 1.

customer focus

continuous improvement

employee empowerment 4. use of quality tools

product design

process management

managing supplier quality



Process Capability Index (Cpk) Correct Ans - Basic function of Six Sigma.

Measures the process potential and performance of processes. The higher the range

of Cpk, the improved is the ability of the process to complete its necessities.



Six Sigma Correct Ans - A disciplined, data-driven approach and

methodology for eliminating defects (driving toward six standard deviations between

the mean and the nearest specification limit) in any process - from manufacturing to

transactional and from product to service.



Design Capacity Correct Ans - The theoretical maximum output of a system

in a given period under ideal conditions.

,Location Analysis Correct Ans - proximity to customers, transportation, source

of labor, community attitude, proximity to suppliers, and many other factors.



The technique for determining location decisions.



Line Processes Correct Ans - A type of process used to produce a large

volume of a standardized product.



Limited customization and high volume



Batch Processes Correct Ans - A type of process used to produce a small

number of products in groups or batches based on customer orders or specifications.



High customization moderate volume



Project Processes Correct Ans - A type of process used to make a one-at-a-

time product exactly to customer specifications.




WGU C215 Study Guide – FINAL Guaranteed Success
2022/2023 Update

,Most custom and lowest volume
M M M M

, WGU C215 Study Guide – FINAL Guaranteed
M M M M M M M




Success 2022/2023 Update
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Continuous M Processes Correct MAns - A Mtype Mof Mprocess Mthat

continually to produce a high volume of a fully standardized product.
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- No customization and as high a volume as possible Bottleneck Correct Ans -
M M M M M M M M M M M M M




Longest task in the process.
M M M M M




Flexible Manufacturing System (FMS)
M M M Correct Ans - M M A type of
M M




automated system that combines the flexibility of intermittent operations with
M M M M M M M M M M




M the efficiency of continuous operations.
M M M M




Output/Input Control M Correct Ans - M M A technique for monitoring the flow
M M M M M




of jobs between work centers.
M M M M M




Value-Added Correct Ans - M M The net increase created during
M M M M




the transformation of inputs into final outputs.
M M M M M M M




Hybrid Layouts M Correct Ans - M M Layouts that combine characteristics
M M M




of process and product layouts.
M M M M M




WGU C215 Study Guide – FINAL Guaranteed Success
M M M M M M M M



2022/2023 Update
M M

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