CPHRM SAMPLE TEST QUESTIONS AND Correct Answers EXAM
A doctor fails to administer an indicated test, and the patient's condition deteriorates to the point
that he/she must be admitted to an inpatient facility. What is this an example of? - ✔✔ Diagnostic
error.
A health maintenance organization (HMO) advertises itself as the best in the industry and that its
physicians can manage any illness or injury. If a patient uses the HMO based on these claims and is
subsequently injured, the patient might sue the HMO for - ✔✔ Breach of contract, vicarious liability,
apparent agency, and medical malpractice.
A hospital uses the same labels for all of it prescriptions but these labels do not fit on the smallest
containers so employees must cut and paste the labels in a special way in order to fill the
prescriptions. What is this an example of? - ✔✔ Extra processing.
A root cause analysis of inpatient suicides would be most likely to discover problems with - ✔✔ The
physical environment.
According to Joint Commission, what is the primary cause of wrong site surgery errors? - ✔✔
Communication failure.
An Example of a clear directive to a nurse is - ✔✔ Because infusion pumps occasionally malfunction, a
nurse is instructed to monitor the pumps operation every so often.
An original contract could contain - ✔✔ The effective date, the insurance requirements, and the
contract terms.
During disasters, either external or internal, staff must not only take care of patients but also worry
about requests from the media. In order to minimize risks associated with such events, a complete
policy for media contact should include: - ✔✔ A designated spoke person; obtain consents from those
who are to be photographed or interviewed; and provide guidelines about release of information to
the media.
For a risk management program to be effective, it needs which of the following - ✔✔ Organizational
commitment, visibility and access, and physician acceptance and understanding.
, Generally, an incident is defined as - ✔✔ Any happening which is not consistent with the routine
delivery of care or operation of the organization.
If a practitioner requests a telemedicine consult with another practitioner in another state, the
consultant - ✔✔ May need to possess a valid medical license form the requesting physician's state
since reciprocity varies from state to state.
If an at-risk patient is left unattended and has an adverse response to medication, what is this known
as? - ✔✔ A latent outcome.
If there is no OSHA standard for a given potential health hazard, OSHA may - ✔✔ Have the authority
to govern it under the general duty clause.
In general how many steps should a failure modes and effects analysis proceed in each direction? -
✔✔ Two
Information from the Health Care Integrity and Protection Data Bank can be requested by - ✔✔
Professional societies with formal peer review.
It has been determined that a hospital's blood transfusions are 99.7 percent error free. Which
function can be used to determine the number of blood transfusions that are likely to be performed
before an error is made? - ✔✔ Multinomial distribution
It is important to protect the discoverability of incident reports. What would significantly impact on
whether the reports are discoverable? - ✔✔ State statutes, federal statutes, and case law.
People make fewer errors when - ✔✔ When staff work as a team.
Protecting outdoor air intakes can mitigate the risk of terrorists introducing airborne agents into a
facility. Steps to accomplish this include - ✔✔ Relocate the intakes to a rooftop or higher up on the
building; establish a security zone around the intakes; and add lighting and surveillance cameras to
monitor the intakes.
A doctor fails to administer an indicated test, and the patient's condition deteriorates to the point
that he/she must be admitted to an inpatient facility. What is this an example of? - ✔✔ Diagnostic
error.
A health maintenance organization (HMO) advertises itself as the best in the industry and that its
physicians can manage any illness or injury. If a patient uses the HMO based on these claims and is
subsequently injured, the patient might sue the HMO for - ✔✔ Breach of contract, vicarious liability,
apparent agency, and medical malpractice.
A hospital uses the same labels for all of it prescriptions but these labels do not fit on the smallest
containers so employees must cut and paste the labels in a special way in order to fill the
prescriptions. What is this an example of? - ✔✔ Extra processing.
A root cause analysis of inpatient suicides would be most likely to discover problems with - ✔✔ The
physical environment.
According to Joint Commission, what is the primary cause of wrong site surgery errors? - ✔✔
Communication failure.
An Example of a clear directive to a nurse is - ✔✔ Because infusion pumps occasionally malfunction, a
nurse is instructed to monitor the pumps operation every so often.
An original contract could contain - ✔✔ The effective date, the insurance requirements, and the
contract terms.
During disasters, either external or internal, staff must not only take care of patients but also worry
about requests from the media. In order to minimize risks associated with such events, a complete
policy for media contact should include: - ✔✔ A designated spoke person; obtain consents from those
who are to be photographed or interviewed; and provide guidelines about release of information to
the media.
For a risk management program to be effective, it needs which of the following - ✔✔ Organizational
commitment, visibility and access, and physician acceptance and understanding.
, Generally, an incident is defined as - ✔✔ Any happening which is not consistent with the routine
delivery of care or operation of the organization.
If a practitioner requests a telemedicine consult with another practitioner in another state, the
consultant - ✔✔ May need to possess a valid medical license form the requesting physician's state
since reciprocity varies from state to state.
If an at-risk patient is left unattended and has an adverse response to medication, what is this known
as? - ✔✔ A latent outcome.
If there is no OSHA standard for a given potential health hazard, OSHA may - ✔✔ Have the authority
to govern it under the general duty clause.
In general how many steps should a failure modes and effects analysis proceed in each direction? -
✔✔ Two
Information from the Health Care Integrity and Protection Data Bank can be requested by - ✔✔
Professional societies with formal peer review.
It has been determined that a hospital's blood transfusions are 99.7 percent error free. Which
function can be used to determine the number of blood transfusions that are likely to be performed
before an error is made? - ✔✔ Multinomial distribution
It is important to protect the discoverability of incident reports. What would significantly impact on
whether the reports are discoverable? - ✔✔ State statutes, federal statutes, and case law.
People make fewer errors when - ✔✔ When staff work as a team.
Protecting outdoor air intakes can mitigate the risk of terrorists introducing airborne agents into a
facility. Steps to accomplish this include - ✔✔ Relocate the intakes to a rooftop or higher up on the
building; establish a security zone around the intakes; and add lighting and surveillance cameras to
monitor the intakes.
