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WGU C231 – Introduction to Human Resource Management – Complete Assessment Guide with Verified Answers

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This document provides a full and detailed set of verified assessment questions and answers for the WGU C231 Human Resource Management course. It covers HR fundamentals such as recruitment, compensation, diversity, employment law, training, strategic planning, performance appraisal, organizational structure, ethics, and labor relations. It is an all-in-one guide ideal for exam preparation and mastering foundational HR concepts.

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WGU C232: Introduction to Human Resources
Assessment questions with verified answers
1. Which hr resource function helps the organization understand the
number and type of employees the organization will need in the future?


a. Recruiting
b. Planning
c. Appraising
d. Compensating Ans✓✓✓ Planning


10. What is recognized by courts in several states as an implied contract
that can be legally binding?


a. Employee handbook
b. Union agreement
c. Public policy documents
d. Formal pact Ans✓✓✓ Employee handbook


11. What was the Goal of Title VII of Civil Rights Act of 1964?


a. To give employers more flexibility in dealing with employees and
their employment
b. To create a legal structure that deals with contractual issues between
employers and employees

,c. To allow employees greater ability to move between employers and
job positions
d. To make it illegal to discriminate against individuals based on their
protected classes Ans✓✓✓ Illegal to discriminate against individuals
based on their protected classes


12. What is the function of the Equal Employment Opportunity
Commission (EEOC)?


a. Providing guidance to employers on classifying employees
b. Enforcing federal antidiscrimination statutes
c. Creating guidelines for developing affirmative action programs
d. Conducting mediation when union contracts have expired Ans✓✓✓
Enforcing federal anti-discrimination statuses


13. What is the outcome of effective diversity management within
organizations?


a. Fewer communication challenges
b. Better sense of inclusion
c. Fewer conflicts
d. Better defined organizational goals Ans✓✓✓ Better sense of
inclusion

,14. What is a benefit to promoting an organization's efforts to increase
diversity on the company website?
a. It draws attention to diversity commitment.
b. It provides equal opportunity to diverse employees.
c. It defines corporate culture with diversity strategies.
d. It meets the legal obligation to advertise diversity. Ans✓✓✓ Draws
attention to diversity commitment


15. A woman turned down for a higher-paying position because the
manager believes men perform the duties better than women is what
kind of discrimination?


a. Gender identity discrimination
b. Gender discrimination
c. Women's equal rights discrimination
d. Sexual harassment discrimination Ans✓✓✓ Gender discrimination


16. The plaintiff in a case, a black firefighter, brings action against the
fire department. He is alleging that each time he is transferred from one
fire station to another, he must take his bed with him. The fire chief
reports that no white firefighter would want to sleep in the same bed as a
black firefighter - Which type of discrimination under Title Vll should
the plaintiff tile?
a. National origin
b. Color
c. Intentional

, d. Race (9/2018 Answer)
e. Unintentional Ans✓✓✓ Race


17. What was the purpose of the Executive Order 10925 that established
affirmative action?


a. To mandate that managers of federally funded projects work to
eliminate bias in employment practices.
b. To strengthen sanctions related to discrimination under the Americans
with Disabilities Act of 1990
c. To provide employees with protection from age discrimination in the
workplace
d. To require businesses with 50 or more employees to avoid segregation
Ans✓✓✓ Mandate that managers of federally funded projects work to
eliminate bias in employment practices


18. Why is human resource planning important?


a. It makes it easier to recruit employees from out of state.
b. It makes employee benefits more attractive.
c. It ensures the right people in the right jobs at the right times.
d. It ensures compliance with labor laws. Ans✓✓✓ Ensures the right
people in the right jobs at the right time

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