AETNA INDIVIDUAL CORE
CERTIFICATION EXAM 2025
QUESTIONS AND ANSWERS
What reports are available on Aetna's Producer World?
A) Your Medicare book of business
B) Month/YTD/Prior year commission report
C) Licensing reports
D) A and B
E) All of the above - ANS E) All of the above
You will need to successfully complete which requirements to have "ready-to-sell" status with
Aetna Medicare?
A) The Aetna Individual Medicare certification process for the products you intend to sell
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, B) Have an active contract through the Medicare Producer Contracting site
C) Be licensed and appointed in accordance with state law in states where you intend to sell
D) Pass a background investigation
E) All of the above - ANS E) All of the above
Any voluntary disenrollment occurring within three months of the membership effective date is
considered a rapid disenrollment, and will result in a chargeback of the full commission paid.
True or False - ANS True
To report compliance or fraud, waste, and abuse concerns to Aetna you should:
A) Make an anonymous call to Ethics Line
B) Visit Ethics Line on the web
C) Fax the information
D) Email Medicare Compliance
E) A, B and D - ANS E) A, B and D
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 2
CERTIFICATION EXAM 2025
QUESTIONS AND ANSWERS
What reports are available on Aetna's Producer World?
A) Your Medicare book of business
B) Month/YTD/Prior year commission report
C) Licensing reports
D) A and B
E) All of the above - ANS E) All of the above
You will need to successfully complete which requirements to have "ready-to-sell" status with
Aetna Medicare?
A) The Aetna Individual Medicare certification process for the products you intend to sell
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 1
, B) Have an active contract through the Medicare Producer Contracting site
C) Be licensed and appointed in accordance with state law in states where you intend to sell
D) Pass a background investigation
E) All of the above - ANS E) All of the above
Any voluntary disenrollment occurring within three months of the membership effective date is
considered a rapid disenrollment, and will result in a chargeback of the full commission paid.
True or False - ANS True
To report compliance or fraud, waste, and abuse concerns to Aetna you should:
A) Make an anonymous call to Ethics Line
B) Visit Ethics Line on the web
C) Fax the information
D) Email Medicare Compliance
E) A, B and D - ANS E) A, B and D
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 2
