UPDATED ACTUAL Exam Questions and
CORRECT Answers
TRUE
The CEO of COPE Health Scholars is Allen Miller. - CORRECT ANSWER - The presenter
of this video is the Chief Executive Officer of the COPE Health Solutions/ COPE Health
Scholars Program.
Allen Miller - CORRECT ANSWER - The name of the CEO of COPE Health Solutions/
COPE Health Scholars is...
Santa Monica Hospital - CORRECT ANSWER - What hospital did the program's mission
begin in?
1) Call the *Charge Nurse* of your department
2) Email your *Department Coordinator*
This is an Unexcused missed shift. - CORRECT ANSWER - Six hours before your scheduled
shift, an emergency arises and you will not be able to perform your weekly participant duties.
You must do which of the following?
Request written approval for data/logo use from the PM and the appropriate site department. -
CORRECT ANSWER - If a Scholar wants to publish an article, school paper, research poster,
etc. with site or program data, what actions must they take?
Wireless devices need to be *turned off and stored* during shift hours (department designated
storage location or Scholar's car) - CORRECT ANSWER - Which of the following statements
are true about CHS Programs' wireless device policy?
, Go home because you cannot perform your shift without your full uniform - CORRECT
ANSWER - If a Scholar comes to their shift with every component of their uniform except
their uniform polo shirt, what should they do according to the CHS Policies and Procedures?
Inform their site PM for program success story and inquire about any conflict of interest policies
that would prevent continued participation in CHS Programs. - CORRECT ANSWER - If an
active Scholar plans to accept employment at a CHS Programs site, what should the Scholar do?
1) Cancel their shift by emailing their Department Coordinator
2) Call the unit 15 minutes after the shift start time to inform the unit staff
3) Aattend to back pain with health care professional input - CORRECT ANSWER - If a
Scholar's back is hurting the morning they wake up for their shift, so much so that they have
difficulty getting out of bed, what should they do?
Wish the patient well and thank them for choosing the site for their place of care - CORRECT
ANSWER - A Scholar developed a close bond with a patient and would like to stay in touch
with them post discharge. Which of the following actions can the Scholar take?
Comfort their parent and advocate for them - CORRECT ANSWER - If a Scholar's family
member is admitted to their program site, which of the following can they do when at the site but
not on shift?
1) Remind the Scholar of CHS and site policies
2) Ensure the picture is deleted from all folders in the phone
3) Report the situation to the Charge Nurse and Program Manager
This is considered an incident. - CORRECT ANSWER - If a Scholar observes another
Scholar taking a selfie with a patient, what should they do?