UPDATED ACTUAL Exam Questions and
CORRECT Answers
What is the procedure if you're injured while on a shift? - CORRECT ANSWER - 1. Inform
the department supervisors (immediately after injury occurs)
2. Get treated - (first aid is the only thing the COPE offers). go to employee health or ER
3. Page the on-call COPE health solutions staff
What's the number that we page? (IMPORTANT NUMBER) - CORRECT ANSWER - 888-
248-2914
When can you request a leave of absence? (LOA) - CORRECT ANSWER - if you're unable
to perform shifts for a period of 14-180 days with a valid reason
What it the LOA start and end date considered? - CORRECT ANSWER - Start: The day after
the scholar's last shift
End: the day before the scholar's fist shift upon return
What are the 2 conditions that make you ineligible to request of LOA? - CORRECT
ANSWER - 1. incoming scholars within the first 3 months of program start date
2. scholars who have returned from a LOA within the past 90 days
When must a scholar apply for a LOA request form? - CORRECT ANSWER - at least 14
days prior to requested leave start date
What happens if a scholar's leave exceeds 110 days? - CORRECT ANSWER - They have to
repeat training and must pass both written and practical exams before returning to program