OM 300 Newest Final Exam with precise detailed solutions

OM 300 Newest Final Exam
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with precise detailed |! |! |!




solutions

Which of the following statements best characterizes delivery
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reliability?
a company that always delivers on the same day of the week
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a company that always delivers at the promised time
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company that delivers more frequently than its competitors
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a company that has a computerized delivery scheduling system
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- Correct answer ✔a company that always delivers at the
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promised time |!




Which of the following would NOT be an operations function in a
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commercial bank? |!




- auditing
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- teller scheduling
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- maintenance
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- collection - Correct answer ✔auditing
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Which of the following are primary functions of all organizations?
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- production/operations, marketing, and human resources
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- marketing, human resources, and finance/accounting
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,- sales, quality control, and production/operations
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- marketing, production/operations, and finance/accounting -
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Correct answer ✔marketing, production/operations, and
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finance/accounting


What is a network of organizations and activities that supply a
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firm with goods & services?
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- supply tree
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- provider network
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- supply chain
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- vendor network - Correct answer ✔supply chain
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An operations manager is NOT likely to be involved in:
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- the design of goods and services
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- the quality of goods and services
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- the identification of customers' wants and needs.
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- work scheduling to meet the due dates promised to customers.
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- Correct answer ✔the design of goods and services
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Reasons to study operations management include learning
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about:
- how people organize themselves for productive enterprise.
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- how goods and services are produced.
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- a costly part of the enterprise.
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- All listed - Correct answer ✔all listed
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, All of the following decisions fall within the scope of operations
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management EXCEPT for: |! |!




- creating the company income statement.
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- design of goods and services.
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- location strategy.
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- managing quality. - Correct answer ✔creating the company
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income statement |!




The 10 strategic operations management decisions include:
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- layout strategy.
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- maintenance.
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- process and capacity design.
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- All listed - Correct answer ✔All listed
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Which of the following attributes is most typical of a service?
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- production and consumption occur simultaneously
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- tangible
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- mass production
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- easy to automate - Correct answer ✔production and
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consumption occur simultaneously |! |!




The total outputs produced by the transformation process
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divided by the total of the inputs is:
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- utilization.
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- greater in manufacturing than in services.
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