BTG Certification Exam questions and
answers graded A+ updated
An interpreter who is untrained. An Ad Hoc interpreter could be a family member or simply
someone who is bilingual. - correct answer ✔✔What is an Ad Hoc Interpreter?
Trained interpreters have the skills to facilitate effective communication by addressing cultural
misunderstandings, differences in the healthcare systems, etc. Trained interpreters have passed
a medical interpreting course. - correct answer ✔✔How is a trained interpreter different from
an Ad Hoc Interpreter?
To facilitate understanding in communication between people who are speaking different
languages. - correct answer ✔✔What is the purpose of a medical interpreter?
1. Social workers 2. Emotional support for the patient 3. A bridge to the English-speaking world
outside of the hospital 4. Guarantees a good medical outcome 5. Guarantee that both parties
will be happy/satisfied - correct answer ✔✔What are 5 things that an interpreter is NOT:
You don't express your preferences and you allow others to make decisions for you. - correct
answer ✔✔Passive Communication
Use any means necessary to get what you want. - correct answer ✔✔Aggressive
Communication
Your words say everything is fine, but the way it is said communicates the opposite. You get
what you want through deception and manipulation. - correct answer ✔✔Passive Aggressive
Communication
,Acts in one's best interest to express feelings, opinions, needs, and wants at nobody's expense.
This is the best style. - correct answer ✔✔Assertive Communication
1. Face the speaker 2. Maintain eye contact 3. Nod when appropriate 4. Don't interrupt 5. Ask
questions if you don't understand 6. Check what you heard by summarizing 7. Make sure you
understand, even if you don't agree. - correct answer ✔✔List 7 characteristics of effective
listening
Taking turns, where one person speaks and the interpreter speaks after the person is done
speaking. - correct answer ✔✔What is consecutive interpreting?
Consecutive Interpreting - correct answer ✔✔What is the most commonly used mode of
interpreting?
Natural pauses are gaps in speech that facilitate communications. They are important so that
the medical interpreter can jump in during those pauses to interpret. The shorter the segment,
the less the interpreter has to remember. So the natural pauses allow the patient to maintain
the feel of a conversation. - correct answer ✔✔What are natural pauses and why are they so
important for medical interpreters?
About 75 Percent - correct answer ✔✔If I were to break up into a percentage the time that I
interpret in Consecutive Mode, what percentage would that be?
The interpreter talks at the same time as the other speaker talks. - correct answer ✔✔What is
Simultaneous Interpreting?
In the legal setting - correct answer ✔✔If Consecutive Interpreting is the most common in the
medical field, where is Simultaneous Interpreting most common?
Whisper interpreting - correct answer ✔✔What is Chuchotage interpreting?
,1. Higher cognitive burden on the interpreter. 2. Increased rate of fatigue 3. Can be distracting 4.
Can be confusing - correct answer ✔✔What are 4 common issues that arise when using
Simultaneous Interpreting?
1. Emotional Narratives 2. Interpreter is not given time to interpret 3. Interpreting group
instructions 4. Parent of adolescent is non-English speaking 5. Multiple parties are speaking
without pausing 6. Emergency situations in which the appointment time needs to be reduced -
correct answer ✔✔List 6 different scenarios where Simultaneous Interpreting would be
preferred over Consecutive Interpreting.
Summarization interpreting is when one party speaks at length and the interpreter says a few
main points in summary at the end. - correct answer ✔✔What is Summarization Interpreting?
1. It leads to errors and omissions 2. It is used by some interpreters to edit material that the
interpreter feels is irrelevant, but it's not the interpreter's call to decide what is relevant and
what isn't. - correct answer ✔✔Why should interpreters avoid using Summarization
Interpreting?
1. If a provider is engaged in a highly technical discussion with another healthcare provider. 2. A
discussion or argument that is too fast to simultaneously interpret - correct answer ✔✔Describe
two instances when Summarization Interpreting would be the preferred mode of interpreting.
To edit or omit information from an interaction. - correct answer ✔✔What should
Summarization NEVER be used to do?
A patient that is "Limited English Proficient" - correct answer ✔✔What is an LEP patient?
Speaking different languages. Any time the patient and provider speak different languages, a
linguistic barrier exists - correct answer ✔✔What is a linguistic barrier? Give an example.
, Differences in the level of formality or complexity of language can create barriers of register.
When a provider uses very formal, technical terms, but the patient doesn't understand. Very
complex language with complicated medical terminology. - correct answer ✔✔What is a barrier
of register? Give an example.
Conflicting expectations of behavior. Different cultural beliefs about health and healing, the
family's role in treatment, or the doctor's authority. - correct answer ✔✔What is a cultural
barrier? Give an example.
Unfamiliar with the healthcare system. A patient's lack of understanding of how the system
works and how to pay for it, or which department to go to. Systemic racism and documents that
are only given in English or assumptions made based solely on race. - correct answer ✔✔What
is a systemic barrier? Give an example.
Linguistic Barrier - Conduit, Register Barrier - Clarifier, Cultural Barrier - Culture Broker, Systemic
Barrier - Advocate - correct answer ✔✔How do the roles of an interpreter overcome the
barriers that an LEP patient may encounter?
Moving from role to role as necessary. An interpreter can only be in one role at a time, so we
stay in the background as much as possible, and always choose the least invasive role possible. -
correct answer ✔✔What is incremental intervention?
Conduit, Clarifier, and Cultural Broker - correct answer ✔✔What are the three established
relationships in an encounter? Which relationship is most important?
The least invasive role possible, which is the conduit role - correct answer ✔✔Which role should
an interpreter choose?
A role in which the interpreter goes beyond simply facilitating communication. - correct answer
✔✔What is meant by an invasive role?
answers graded A+ updated
An interpreter who is untrained. An Ad Hoc interpreter could be a family member or simply
someone who is bilingual. - correct answer ✔✔What is an Ad Hoc Interpreter?
Trained interpreters have the skills to facilitate effective communication by addressing cultural
misunderstandings, differences in the healthcare systems, etc. Trained interpreters have passed
a medical interpreting course. - correct answer ✔✔How is a trained interpreter different from
an Ad Hoc Interpreter?
To facilitate understanding in communication between people who are speaking different
languages. - correct answer ✔✔What is the purpose of a medical interpreter?
1. Social workers 2. Emotional support for the patient 3. A bridge to the English-speaking world
outside of the hospital 4. Guarantees a good medical outcome 5. Guarantee that both parties
will be happy/satisfied - correct answer ✔✔What are 5 things that an interpreter is NOT:
You don't express your preferences and you allow others to make decisions for you. - correct
answer ✔✔Passive Communication
Use any means necessary to get what you want. - correct answer ✔✔Aggressive
Communication
Your words say everything is fine, but the way it is said communicates the opposite. You get
what you want through deception and manipulation. - correct answer ✔✔Passive Aggressive
Communication
,Acts in one's best interest to express feelings, opinions, needs, and wants at nobody's expense.
This is the best style. - correct answer ✔✔Assertive Communication
1. Face the speaker 2. Maintain eye contact 3. Nod when appropriate 4. Don't interrupt 5. Ask
questions if you don't understand 6. Check what you heard by summarizing 7. Make sure you
understand, even if you don't agree. - correct answer ✔✔List 7 characteristics of effective
listening
Taking turns, where one person speaks and the interpreter speaks after the person is done
speaking. - correct answer ✔✔What is consecutive interpreting?
Consecutive Interpreting - correct answer ✔✔What is the most commonly used mode of
interpreting?
Natural pauses are gaps in speech that facilitate communications. They are important so that
the medical interpreter can jump in during those pauses to interpret. The shorter the segment,
the less the interpreter has to remember. So the natural pauses allow the patient to maintain
the feel of a conversation. - correct answer ✔✔What are natural pauses and why are they so
important for medical interpreters?
About 75 Percent - correct answer ✔✔If I were to break up into a percentage the time that I
interpret in Consecutive Mode, what percentage would that be?
The interpreter talks at the same time as the other speaker talks. - correct answer ✔✔What is
Simultaneous Interpreting?
In the legal setting - correct answer ✔✔If Consecutive Interpreting is the most common in the
medical field, where is Simultaneous Interpreting most common?
Whisper interpreting - correct answer ✔✔What is Chuchotage interpreting?
,1. Higher cognitive burden on the interpreter. 2. Increased rate of fatigue 3. Can be distracting 4.
Can be confusing - correct answer ✔✔What are 4 common issues that arise when using
Simultaneous Interpreting?
1. Emotional Narratives 2. Interpreter is not given time to interpret 3. Interpreting group
instructions 4. Parent of adolescent is non-English speaking 5. Multiple parties are speaking
without pausing 6. Emergency situations in which the appointment time needs to be reduced -
correct answer ✔✔List 6 different scenarios where Simultaneous Interpreting would be
preferred over Consecutive Interpreting.
Summarization interpreting is when one party speaks at length and the interpreter says a few
main points in summary at the end. - correct answer ✔✔What is Summarization Interpreting?
1. It leads to errors and omissions 2. It is used by some interpreters to edit material that the
interpreter feels is irrelevant, but it's not the interpreter's call to decide what is relevant and
what isn't. - correct answer ✔✔Why should interpreters avoid using Summarization
Interpreting?
1. If a provider is engaged in a highly technical discussion with another healthcare provider. 2. A
discussion or argument that is too fast to simultaneously interpret - correct answer ✔✔Describe
two instances when Summarization Interpreting would be the preferred mode of interpreting.
To edit or omit information from an interaction. - correct answer ✔✔What should
Summarization NEVER be used to do?
A patient that is "Limited English Proficient" - correct answer ✔✔What is an LEP patient?
Speaking different languages. Any time the patient and provider speak different languages, a
linguistic barrier exists - correct answer ✔✔What is a linguistic barrier? Give an example.
, Differences in the level of formality or complexity of language can create barriers of register.
When a provider uses very formal, technical terms, but the patient doesn't understand. Very
complex language with complicated medical terminology. - correct answer ✔✔What is a barrier
of register? Give an example.
Conflicting expectations of behavior. Different cultural beliefs about health and healing, the
family's role in treatment, or the doctor's authority. - correct answer ✔✔What is a cultural
barrier? Give an example.
Unfamiliar with the healthcare system. A patient's lack of understanding of how the system
works and how to pay for it, or which department to go to. Systemic racism and documents that
are only given in English or assumptions made based solely on race. - correct answer ✔✔What
is a systemic barrier? Give an example.
Linguistic Barrier - Conduit, Register Barrier - Clarifier, Cultural Barrier - Culture Broker, Systemic
Barrier - Advocate - correct answer ✔✔How do the roles of an interpreter overcome the
barriers that an LEP patient may encounter?
Moving from role to role as necessary. An interpreter can only be in one role at a time, so we
stay in the background as much as possible, and always choose the least invasive role possible. -
correct answer ✔✔What is incremental intervention?
Conduit, Clarifier, and Cultural Broker - correct answer ✔✔What are the three established
relationships in an encounter? Which relationship is most important?
The least invasive role possible, which is the conduit role - correct answer ✔✔Which role should
an interpreter choose?
A role in which the interpreter goes beyond simply facilitating communication. - correct answer
✔✔What is meant by an invasive role?
