QUALITY ENGINEERING EXAM
2025 QUESTIONS AND ANSWERS
Define quality - ....ANSWER ...-One of the major salable attributes of products.
The totality of features and characteristics of a product or service that bear on its ability
to satisfy a given need
What are the dimensions of quality? - ....ANSWER ...-Performance, feature, time,
reliability, durability, uniformity, consistency, serviceability, aesthetics, personal
interface, harmlessness, perceived quality.
Explain performance - ....ANSWER ...-Will the product do its intended job?
Explain feature - ....ANSWER ...-What else does the product do?
Explain time - ....ANSWER ...-How long will it take for waiting, production, or
service?
Explain reliability - ....ANSWER ...-How often does the product fail?
Explain durability - ....ANSWER ...-How long does the product last?
Explain uniformity - ....ANSWER ...-Is it repeatable?
Explain consistency - ....ANSWER ...-Is the product made exactly as the designer
intended?
....FOR STUDY PURPOSES...©️2025 ALL RIGHTS RESERVED... 1
, Explain serviceability - ....ANSWER ...-How easy is it to repair the product?
Explain aethetics - ....ANSWER ...-What does the product look like?
Explain personal interface - ....ANSWER ...-Is it user friendly?
Explain harmlessness - ....ANSWER ...-Is it safe and healthy?
Explain perceived quality - ....ANSWER ...-What is the reputation of the product or
company?
What are the quality costs? - ....ANSWER ...-Prevention costs, appraisal costs,
internal failure, external failure
Explain prevention costs - ....ANSWER ...-Activities involving quality planning
and engineering, new product review, product and process design, process control,
training, and quality data acquisition and analysis. It's making a product right the first
time
Define appraisal costs - ....ANSWER ...-Inspection and test of incoming materials,
products, services consumed, and maintaining accuracy of test equipment
Define internal failure costs - ....ANSWER ...-Failure analysis, scrap, repair, retest,
downtime, yield losses, and downgrading of usual specs.
Define external failure costs - ....ANSWER ...-Complaint adjustment and dealing
with returned products, warranty charges, and liability costs, loss of market share
What is Taguchi's three phase program? - ....ANSWER ...-System design,
parameter design, tolerance design
....FOR STUDY PURPOSES...©️2025 ALL RIGHTS RESERVED... 2
2025 QUESTIONS AND ANSWERS
Define quality - ....ANSWER ...-One of the major salable attributes of products.
The totality of features and characteristics of a product or service that bear on its ability
to satisfy a given need
What are the dimensions of quality? - ....ANSWER ...-Performance, feature, time,
reliability, durability, uniformity, consistency, serviceability, aesthetics, personal
interface, harmlessness, perceived quality.
Explain performance - ....ANSWER ...-Will the product do its intended job?
Explain feature - ....ANSWER ...-What else does the product do?
Explain time - ....ANSWER ...-How long will it take for waiting, production, or
service?
Explain reliability - ....ANSWER ...-How often does the product fail?
Explain durability - ....ANSWER ...-How long does the product last?
Explain uniformity - ....ANSWER ...-Is it repeatable?
Explain consistency - ....ANSWER ...-Is the product made exactly as the designer
intended?
....FOR STUDY PURPOSES...©️2025 ALL RIGHTS RESERVED... 1
, Explain serviceability - ....ANSWER ...-How easy is it to repair the product?
Explain aethetics - ....ANSWER ...-What does the product look like?
Explain personal interface - ....ANSWER ...-Is it user friendly?
Explain harmlessness - ....ANSWER ...-Is it safe and healthy?
Explain perceived quality - ....ANSWER ...-What is the reputation of the product or
company?
What are the quality costs? - ....ANSWER ...-Prevention costs, appraisal costs,
internal failure, external failure
Explain prevention costs - ....ANSWER ...-Activities involving quality planning
and engineering, new product review, product and process design, process control,
training, and quality data acquisition and analysis. It's making a product right the first
time
Define appraisal costs - ....ANSWER ...-Inspection and test of incoming materials,
products, services consumed, and maintaining accuracy of test equipment
Define internal failure costs - ....ANSWER ...-Failure analysis, scrap, repair, retest,
downtime, yield losses, and downgrading of usual specs.
Define external failure costs - ....ANSWER ...-Complaint adjustment and dealing
with returned products, warranty charges, and liability costs, loss of market share
What is Taguchi's three phase program? - ....ANSWER ...-System design,
parameter design, tolerance design
....FOR STUDY PURPOSES...©️2025 ALL RIGHTS RESERVED... 2
