Quality Engineering Exam 1
Which of the following is not one of the 8
primary dimensions of quality discussed
in class?
Durability Average Quality
Perceived Quality
Average Quality
Reliability
Performance
Quality is inversely proportional to what?
Perceived Quality
Conformance to Standards Variability
Variability
Reliability
Responsiveness
What is a key characteristic important
to the customers perception of quality is
called?
Critical to Quality Characteristic
Controllable Inputs
Critical to Quality Characteristic
Critical Process
Raw Materials Input
Which of the following is not one of the
SPIOC process analysis?
Process
Customer Project
Input
Project
Output
Supplier
Which of the following is not one of the
primary analytic tools used in Quality Im-
Circuit Design
provement?
, Quality Engineering Exam 1
Circuit Design
Statistical Process Control
Acceptance Sampling
Design of Experiments
Who is first credited with characterizing
the bell shaped curve?
Hertz Gauss
Newton
Gauss
Galileo
Who developed the first Control Chart?
Walter Shewhart
Walter Shewhart
Frederick Taylor
Henry Ford
Benjamin Franklin
Who popularized continuous quality im-
provement by promoting the PDCA cy-
cle?
W. Edwards Deming
Philip Crosby
Henry Ford
W. Edwards Deming
Joseph Juran
The Total Cost of Quality (CoQ) is de-
fined by which choice?
Prevention Costs + Cost of Repair
Prevention Cost + Cost of Improvement Cost of Poor Quality + Prevention Costs
+ Cost of Appraisal + Appraisal Costs
Cost of Poor Quality + Prevention Costs
+ Appraisal Costs
Cost of Internal Failure + Cost of Exter-
nal + Cost of Repair
The Union of Japanese Scientists and
Engineers established the first prize for
, Quality Engineering Exam 1
quality named after what prominent influ-
encer?
Toyoda Deming
Taguchi
Deming
Ishikawa
The quality manager at Motorola cred-
ited with introducing the six-sigma con-
cept was?
Crosby Smith
Smith
Gavin
Welch
Deming
Deming's 14 points were often cited
as transformational quality improvement
approaches. Which one of the following
is not one of the 14 points?
Quality is Free
Institute Leadership
Constancy of Purpose
Cease Dependence on Mass Inspection
Drive out Fear
Quality is Free
In a 6-Sigma process there are only 233
defects per million opportunities.
False
True
False
What statistic can estimate the probabil-
ity of a defect?
Sigma Level
Yield
Sigma Level
Percentile
, Quality Engineering Exam 1
Standard Deviation
Sample Average
When estimating the sigma level, when
do we use the 1.5 x Sigma shift?
Human Error Short Term vs. Long Term Measurement
Cumulative Error
Measuring Instrument Error
Short Term vs. Long Term Measurement
The rule characterizing processes less
than 3 sigma is generally referred to as?
80-90-95 68-95-99.7
60-90-99.8
75-99.7-99.99
68-95-99.7
The standard deviation as an indication
of?
Average Spread
Defect Level
Spread
Alignment
If 100 Units enter a process, and 95 good
units are produced as a an output, what
is the First Time Yield?
95%
95%
99%
100%
90%
Six sigma is primarily aimed at reducing?
Quality
Defects
Yield
Waste
Defects
Which of the following is not one of the 8
primary dimensions of quality discussed
in class?
Durability Average Quality
Perceived Quality
Average Quality
Reliability
Performance
Quality is inversely proportional to what?
Perceived Quality
Conformance to Standards Variability
Variability
Reliability
Responsiveness
What is a key characteristic important
to the customers perception of quality is
called?
Critical to Quality Characteristic
Controllable Inputs
Critical to Quality Characteristic
Critical Process
Raw Materials Input
Which of the following is not one of the
SPIOC process analysis?
Process
Customer Project
Input
Project
Output
Supplier
Which of the following is not one of the
primary analytic tools used in Quality Im-
Circuit Design
provement?
, Quality Engineering Exam 1
Circuit Design
Statistical Process Control
Acceptance Sampling
Design of Experiments
Who is first credited with characterizing
the bell shaped curve?
Hertz Gauss
Newton
Gauss
Galileo
Who developed the first Control Chart?
Walter Shewhart
Walter Shewhart
Frederick Taylor
Henry Ford
Benjamin Franklin
Who popularized continuous quality im-
provement by promoting the PDCA cy-
cle?
W. Edwards Deming
Philip Crosby
Henry Ford
W. Edwards Deming
Joseph Juran
The Total Cost of Quality (CoQ) is de-
fined by which choice?
Prevention Costs + Cost of Repair
Prevention Cost + Cost of Improvement Cost of Poor Quality + Prevention Costs
+ Cost of Appraisal + Appraisal Costs
Cost of Poor Quality + Prevention Costs
+ Appraisal Costs
Cost of Internal Failure + Cost of Exter-
nal + Cost of Repair
The Union of Japanese Scientists and
Engineers established the first prize for
, Quality Engineering Exam 1
quality named after what prominent influ-
encer?
Toyoda Deming
Taguchi
Deming
Ishikawa
The quality manager at Motorola cred-
ited with introducing the six-sigma con-
cept was?
Crosby Smith
Smith
Gavin
Welch
Deming
Deming's 14 points were often cited
as transformational quality improvement
approaches. Which one of the following
is not one of the 14 points?
Quality is Free
Institute Leadership
Constancy of Purpose
Cease Dependence on Mass Inspection
Drive out Fear
Quality is Free
In a 6-Sigma process there are only 233
defects per million opportunities.
False
True
False
What statistic can estimate the probabil-
ity of a defect?
Sigma Level
Yield
Sigma Level
Percentile
, Quality Engineering Exam 1
Standard Deviation
Sample Average
When estimating the sigma level, when
do we use the 1.5 x Sigma shift?
Human Error Short Term vs. Long Term Measurement
Cumulative Error
Measuring Instrument Error
Short Term vs. Long Term Measurement
The rule characterizing processes less
than 3 sigma is generally referred to as?
80-90-95 68-95-99.7
60-90-99.8
75-99.7-99.99
68-95-99.7
The standard deviation as an indication
of?
Average Spread
Defect Level
Spread
Alignment
If 100 Units enter a process, and 95 good
units are produced as a an output, what
is the First Time Yield?
95%
95%
99%
100%
90%
Six sigma is primarily aimed at reducing?
Quality
Defects
Yield
Waste
Defects
