Written by students who passed Immediately available after payment Read online or as PDF Wrong document? Swap it for free 4.6 TrustPilot
logo-home
Document preview thumbnail
Preview 2 out of 10 pages
Exam (elaborations)

CCA POSTAL ACADEMY EXAM 2025

Document preview thumbnail
Preview 2 out of 10 pages

The CCA (City Carrier Assistant) Postal Academy Exam is an internal assessment administered during the USPS City Carrier Assistant training program. This exam evaluates a trainee's knowledge and understanding of the core responsibilities and procedures required for delivering mail accurately and efficiently. Topics covered include mail sorting, delivery routes, USPS safety protocols, scanning procedures, handling accountable mail, customer service standards, and emergency preparedness. The exam is typically administered after classroom instruction and before on-the-job training begins. A passing score is required to continue in the CCA position, and strong performance reflects a candidate's readiness to meet the physical, technical, and customer service demands of mail delivery. As part of USPS's effort to ensure quality and consistency, the exam emphasizes both procedural accuracy and adherence to federal postal regulations.

Content preview

CCA POSTAL ACADEMY EXAM
Actual Questions and Answers
Expert-Verified Explanation
This Exam contains:
✪ 40 Questions and Answers
✪ Multiple-choice and True/False Format
✪ Expert-Verified Explanations
✪ Verified with Trusted Textbooks



1. What is Job Safety Analysis (JSA)?
A) A timekeeping process
B) A routing instruction
C) A mail tracking system
D) A procedure to analyze a specific task for hazards
Answer: D
EXPLANATION: JSA is a safety tool used to identify hazards and prevent accidents by
recommending safe work practices.



2. What is the 1767 report used for?
A) To request vacation time
B) To report unsafe conditions or acts
C) To file a customer complaint
D) To log delivery times
Answer: B
EXPLANATION: PS Form 1767 allows employees to report safety concerns to their
supervisor.



3. What does PS Form 1767 allow the employee to do?
A) Order uniforms
B) Remain anonymous when reporting safety concerns
C) Request a change of address
D) Claim overtime pay
Answer: B
EXPLANATION: Employees can report hazards anonymously using PS Form 1767 to
encourage honest reporting.

, 4. Which of the following is not a type of carrier equipment?
A) Satchel
B) Nutting truck
C) Scanner
D) Scanner app
Answer: D
EXPLANATION: Carrier equipment includes physical tools such as nutting trucks, satchels,
hampers, and scanners.



5. What does EBR stand for?
A) Employee Badge Reader
B) Electronic Badge Reder
C) Express Bar Reader
D) Employee Book Record
Answer: B
EXPLANATION: EBR stands for Electronic Badge Reder and is used for recording time.



6. What does operation code 722 mean on the EBR?
A) Out for delivery
B) End of route
C) In-office time for casing mail
D) Clocking out
Answer: C
EXPLANATION: 722 represents the time a carrier spends casing mail in-office.



7. What does 721 mean on the EBR?
A) Leaving for lunch
B) Returned to office
C) Carrier left the office to deliver mail
D) Clocking in
Answer: C
EXPLANATION: 721 is used when the carrier leaves the office for street delivery.



8. What input is used when arriving back at the office after delivering mail?
A) 721 again
B) 3546X
C) A supervisor provides the correct operation number
D) 1260

Document information

Uploaded on
June 27, 2025
Number of pages
10
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers
$12.49

Wrong document? Swap it for free Within 14 days of purchase and before downloading, you can choose a different document. You can simply spend the amount again.
Written by students who passed
Immediately available after payment
Read online or as PDF

Sold
0
Followers
0
Items
144
Last sold
-




Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can instantly pick a different document that better fits what you're looking for.

Pay as you like, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Working on your references?

Create accurate citations in APA, MLA and Harvard with our free citation generator.

Working on your references?

Frequently asked questions